Panasonic NN-ST671S / NN-ST671SQPQ Questions & Answers

Hi Peter, It's always best to reach out to our customer service team if you have any questions or concerns. They're always happy to help and can be reached at 132600. You can also use the link below to chat with one of our staff members. Whatever your preference, we're here to assist you in any way we can!

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Hi Frank, Can you please give our customer service team a call on 132600 and they will assist you further.

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Hi Alan, Please give our customer service team a call on 132600 and they will be able to give you the information you need.

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Personally I wouldn't buy one. Rust in the cavity after a couple of years normal use... Nope. I'd try another brand

Any suggestions.

Try getting one with an off-white enamel like finish inside instead of a metallic painted finish. The latter is a cheap finish and prone to failure with rust forming.

Hi Jeanette, for assistance please give our customer service team a call on 132600 and they will assist you.

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Hi SDP, please contact us on 132600 to book a service call, we aren't able to diagnose the fault here or over the phone, we will need someone to physically assess the unit to determine the fault.

Hi EY, have you confirmed there is nothing caught underneath the turntable and that it is free to spin? Also check each of the wheels spin. If that is all ok please contact us on 132600 for further assistance.

Hi SRD, sounds like your microwave has developed a fault. Please call us on 132600 and our customer service team will assist you further.

Same problem here.

If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault.

We have just purchased this window and cannot clearly see-display window -we cannot see the blue digits in the display window-can you help

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Hi Cate, is there no display, or are they difficult to see? You will find with the LED displays they aren't as bight as your previous microwave.

Hi. We have wifi around the house and on our phones and it does not affect our microwave or it’s function. I hope this answers your question.

Hi Pringles, Thank you for your query. 1. The operating frequency of a microwave oven is about 2.4 GHz this is the same as the wi-fi in most houses. It is recommended that the microwave oven and wi-fi router should not be in the same room as some interference may result.

2. Using the mobile phone for a test in the microwave is not a test as the phone will work. All testing of microwave ovens must be done in accordance with Australian Standards and with specialist equipment that is calibrated every year.

Hi Troy, this is a fault code. Please contact our customer service team on 132600 and they will provide you with details of your nearest Authorised Service Centre.

Incandescent and not enough watts either as it is difficult to see what is in the oven.

I guess they will use leds in the future - I whished mine had leds.

Also the digital display is not bright enough and hard to read in brightly lit areas.

Sorry Ted, I have no idea how to tell the difference. I've just had a thorough look through the instruction book and it doesn't state what type of light it is.

Yes. Our microwave oven worked well for some time and then it started to make a loud noise, smoke, burning smell and also visible sparks inside when running. It was the 'magnatron' burning out (it is the device which makes the microwaves).

If you have an extended warranty no prolem but if not then contact Panasonic and complain.

Thank you

I will contac Panasonic as it is only 12 month warranty

I don't have this microwave any more as it has now been replaced and I unfortunately I never needed to use the timer, but I looked up the book that came with it and according to this you can use the Timer as a "Kitchen Timer", and "To Set Standing Time" and "To Set Delay Start" for up to 99 minutes and 59 seconds. Hope this helps answer your question.

I could not shut my door without having to slam it shut. I went to the Good Guys Marion Adelaide and the shop assistant gave me some wax / glycerin type substance and a cotton bud and told me to rub it into the moving catches that attach to the main frame of the microwave, and into the hole where the catches go. This has made the door much easier to close and it seems to be heating the food first go without the previous problems I had. Unfortunately the microwave is designed to cool down and as far as I am aware there is no way of stopping the cooling action.

The safety cutout door switch on all m/w ovens is a common faulty item. Sometimes the repair agents have updated parts because it is a known problem. I worked on them for years as an authorised repair agent. The after cooking cooling function is a 'feature' of the inverter system. Early Panasonic inverter m/w had problems with the inverter high power transistors 'cooking' as they suffered from 'heat soak' after the oven cooling fan stopped at the end of cooking, and then the transistors failed from overheating. Panasonic programmed in a 'cooling cycle' in all newer units to prevent premature inverter switching transistor failure. In older systems, there was a repair kit from Panasonic with better transistors and a larger heatsink as just replacing the transistors with the same part resulted in the unit failing again in a month or two. I fitted the new kit to a 'dead' Genius Inverter m/w I got for free, and it's been working for 12 years now, with just a replacement globe needed.

Try pressing the Reset button and then set reheat again. Hope that works. If the light remains on after resetting, you may have to contact Panasonic or your Retailer.