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Porter Davis Homes QLD, Brisbane

Porter Davis Homes QLD, Brisbane

3.6 from 33 reviews · View Statistics
See the Best Project Home Builders in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Porter Davis Homes

Reviews

3.6
33 reviews
  • Build Stage
  • Customer Service
    3.6 (31)
  • Site Admin
    4.0 (24)
  • Timeliness
    3.5 (24)
  • Structural Integrity
    4.0 (15)
  • Plumbing & Waterproofing
    3.7 (14)
  • Electrical & Lighting
    3.8 (12)
  • Flooring
    3.8 (9)
  • Transparency
    3.8 (28)
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Kevin
KevinSouth East Queensland, QLD

Supportive Team - Great pre-construction services so far!

published
Customer Service
5/5
Timeliness
5/5
Porter Davis Homes
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Terrible new home care service

published

We have moved in the new house last May and soon found out few problems, tried to contact them and submitted the service claims on their home service protal on 10/21, the problems still not solved after 7 months , and they did not even respond my email now . My range hood stop working at first month (less than 10 time of use) , and I have 2 doors can not be closed properly

Customer Service
1/5
Timeliness
1/5
Porter Davis Homes
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Gary
GarySouth East Queensland, QLD

Terrible Customer Service from day one

published
Customer Service
1/5
Timeliness
1/5
Porter Davis Homes
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David
DavidSouth East Queensland, QLD

Extremely disappointed

published
Transparency
1/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
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David
David
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Kimberley
Kimberley
  • 2 reviews

Poor management and complete lack of communication.

published
Customer Service
1/5
Site Admin
1/5
Porter Davis Homes
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Dan
DanSouth East Queensland, QLD

Cheating the customers and dodging : Have not installed the rain water drain pits.

published
Customer Service
1/5
Site Admin
1/5
Porter Davis Homes
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Jiville L.
Jiville L.South East Queensland, QLD
  • 3 reviews
  • 1 like

Not a single fault! Two of the happiest customers!

published

Throughout the whole process, each member of the team we dealt with were amazing. So helpful in the design process thinking of things we wouldn’t have thought of but now can’t live without! Can confidently say we had the best building supervisor who we will forever be thankful for. The finished product is beautiful. We had a budget and the team were able to create a house that exceeded our expectations. We were updated each week with the plans and kept in the loop for set backs. Would build again with PD.

Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
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Sid
SidSouth East Queensland, QLD

Great service by the team

published

We had a great experience with [Name Removed] (from the Rochedale display home). He was very responsive and attended to our queries promptly. We also had a great experience with the team at PD world of Style (Fortitude Valley). [Name Removed], the interior designer, was exceptional in her customer service.

I have to admit, the experience after finalizing the contract and before starting the construction was pretty poor. The contract administrator was not responsive at all. Ruined the whole experience for us. The site manger, now that the construction has started, is also very good.

Customer Service
4/5
Site Admin
5/5
Porter Davis Homes
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Huan
HuanSouth East Queensland, QLD

excellent service and staff

published

We couldn't be more happier after changed to PD, was with another big builder but got treated pretty bad, the service, staff and their professional advice made us so happy. The sales consultant [name removed] answered all my worries, he is very helpful and professional, the designers helped all my selections with professional ideas and patience. Choosing colors and materials could be really painful, but felt the whole process not rush, they spent hours and hours with you, as they say we are helping you to build your dream home, where you and your family will live in for life. Now my whole family are so excited, cannot wait to start.

Customer Service
5/5
Site Admin
4/5
Porter Davis Homes
Team PDPorter Davis HomesSend a private message

Hi Huan,
Thanks for the great review. We are thrilled to hear how satisfied you are with the customer service you have received along your journey so far. We look forward to completing your new home. Thanks again!
Regards, Porter Davis

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Dreric
Drericbrisbane
  • 4 reviews
  • 15 likes

Poor quality builder, do not be fooled by the look of the display home!

published

My house is built less than a year, a major leak from the roof that refuses to fix but asks me to go insurance!!?? There are so many defects like the second floor in our bedroom is not even flat, leaking from doors, rust on many fixtures, there are many more! Don't even mention that my house is seriously overdue for 6 months for the handover in the first place!! Our neighbor has the same builder that their whole roof in the garage falls off. The attitude of the manager in the area is just arrogant.

Customer Service
1/5
Site Admin
1/5
Porter Davis Homes
Team PDPorter Davis HomesSend a private message
Dreric
Dreric

Tell me why do we need the roof for?? Because the rain was heavy so leaking is acceptable?? How come it has no problem to anyone in the estate but my house?? Stop finding excuses, QBCC will be involved in this one.

Porter Davis Homes
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Carolyn B
Carolyn BSouth East Queensland, QLD
  • 6 reviews
  • 2 likes

Difficult Experience, Poor Trades

published
Customer Service
3/5
Site Admin
3/5
Porter Davis Homes
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Prageeth R
Prageeth R
  • 2 reviews
  • 4 likes

Big Dreams coming crashing down....!!!

published
Customer Service
1/5
Site Admin
1/5
Porter Davis Homes
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Tim
TimSouth East Queensland, QLD

Absolutely Stoked. Couldn't be happier. Dream House did come true!

published
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Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
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Sandeep S
Sandeep SSouth East Queensland, QLD
  • 9 reviews
  • 8 likes

Respecting the Dream

published

Every build will have its issues but its how a company handles and ultimately solves these issues for a customer defines them. We built our dream home with Porter Davis and I am glad we went with them.

Despite any issues that may have happened during the build, our SS was able to address these all satisfactorily.

We have just moved into our new home and the build quality has been exceptional. The only feedback I would provide is that communication levels could have been much better.

Customer Service
4/5
Site Admin
5/5
Porter Davis Homes
Team PDPorter Davis HomesSend a private message
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Jen
JenSouth East Queensland, QLD

Quality exceptional standard of building

published

We built with Porter Davis in Brisbane and have recently finished. The standard of the workmanship was excellent and the quality of the materials used were exceptional.
The only negative I have is that the build was very slow- took almost three years from when we bought the block to when the home was completely finished.

Customer Service
5/5
Site Admin
5/5
Porter Davis Homes
Team PDPorter Davis HomesSend a private message
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Questions & Answers

Jacqueline C.
Jacqueline C.asked
QLD, Brisbane

Hi,

Based in QLD Brisbane. Just wondering if i can still choose the Vancouver 33 ( Melbourne plan) to be built in Brisbane?

Jacqui

No answers
Tania
Taniaasked
QLD, Brisbane

Hi,
Can you tell me if an actual spa bath comes as standard in Marriott 44. Days so in the book but world of style girl said not not included. So I’m confused. If it’s standard in prestige like it says on the blurb in the book - why is it not included as standard but told I have to pay extra despite reading that it’s standard?
Also, are there any Marriott 44 homes in Brisbane?

No answers
Leigh
Leighasked
QLD, Brisbane

Has anyone built a PD home in Brisbane's South West? Would love to hear about your experience. Thank you

3 answers
Tim
Tim

Hi Leigh, Yep sure have. Got the keys this week. We built in Augustine Heights and couldn't be happier with the whole process. Highly recommended.

Leigh
Leigh

Hi Tim, thank you so much for replying and providing that feedback. Enjoy your new home

Graham K.
Graham K.

Hi Tim, I have seen your Marriott Grange on the Porter Davis product review it looks amazing. We are looking at building the Astor Grange here in Melbourne. Would you be available for a chat. Regards Graham

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Porter Davis Homes QLD, Brisbane

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