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Rawson Homes NSW, Leppington (HomeWorld)

Rawson Homes NSW, Leppington (HomeWorld)

4.6 from 23 reviews

Reviews

(19)
(2)
(0)
(0)
(2)
  • Build Stage
    • Pre-Construction (16)
    • Post-Construction (3)
    • Mid-Construction (2)
  • Customer Service
    4.5 (19)
  • Site Admin
    4.4 (7)
  • Timeliness
    4.3 (6)
  • Structural Integrity
    5.0 (3)
  • Plumbing & Waterproofing
    5.0 (2)
  • Electrical & Lighting
    3.7 (3)
  • Flooring
    3.7 (3)
  • Transparency
    4.3 (15)


Sam Far

Sam FarSydney, NSW

  • Verified customer

Absolutely amazing sales consultant Elie

published

Amazing, nicest, very helpful, patient and very responsive sales consultant Elie helped a lot in choose a right home for our land. Elie spent enough time patiently to run us through all elements of the house in order how and what to choose to suit our requirements for our future house. This review is strictly for sale consultant service.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Sam. We are happy to hear that you are off to a good start!
Kind regards
Rawson Homes


  • Verified customer

Excellent Customer Service

published

My partner and I could not be more happier with the service Elya has provided us. He has been very helpful, proactive and happy to answer all our questions and checks in on us on a regular basis. Being first home buyers it can be very overwhelming but with the support and communication Elya has provided us is the reason why we are building with Rawson.

Customer Service
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Rach. We're so happy to hear you are off to a good start.
Kind regards
Rawson Homes

Mike

MikeSydney, NSW

  • Verified customer

Great Pre-Construction process

published

Kellie Taylor was awesome! She double checked our build plan and found out that there should be a credit back for us and immediately raised a variation to fixed it. The Pre-Construction team were very helpful and patience with us being a newbie to property market. They're kind and patience with us being a newbie to property market in terms of answering all our questions.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Mike. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

The reviewer stated that an incentive was offered for this review

Rob N

Rob NSydney, NSW

  • Verified customer

Excellent Construction Process.

published

As a first home buyer, I couldn't ask for a smoother construction experience for our new home. My partner and I had a deadline to be into the home and Rawson delivered!! Tyrone was a great site supervisor with high attention to detail and kept us informed throughout construction. Also, a big thank you to Scott in their warranty team who was very organised and went above and beyond of us.

All in all it was a great experience and would highly recommend the team at Rawson! Thank you!

Customer Service
Transparency
Site Admin
Structural Integrity
Build StagePost-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

  • Verified customer

Best customer service we received on our house hunt!

published
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Burton. We're so happy to hear you are off to a good start.
Kind regards
Rawson Homes


Rodillo

RodilloSydney, NSW

  • Verified customer

First impression, a way to entice clients

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review. We're so happy to hear you are off to a good start.
Kind regards
Rawson Homes


  • Verified customer

One Step Closer :-)

published

My wife and I have just completed our pre-construction process with Rawson Homes. This process felt very simple and easy. The staff we got to dealt with along way have been amazing, friendly, knowledgeable and always offered practical solutions to requests. Our only minor issue was our PCA was changed mid process however we got lucky as new PCA was simply awesome. Our new PCA also kept us in the loop with everything, she took the time to understand our vision and can do attitude.

Our project details are:
Build location: New South Wales
Home Design Name: BALMORAL 35 MK I TREND FACADE
Development Approval/Building Approval Permit Number: CC 191055

Customer Service
Transparency
Site Admin
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Vineil. We really appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes

The reviewer stated that an incentive was offered for this review


Jesus

JesusSydney, NSW

  • Verified customer

Excellent Advice and service during house and land package consultation by Rawson excellent consultant Mr Elie.

published

Me and my wife are looking and doing house display visitation for nearly 3 months, then suddenly this Mr Nice Guy sent me email that he has packages to offer, which is fit to our budget. During the consultation, Mr Elie prepare everything on the table. All our questions answer by him perfectly. Best consultant to deal with and helping client in any possible ways. He always give a client options which is best for them. Rawson Homes is very lucky to have a consultant as good as he is. We are looking forward for the construction stage and soon our dream home. All the best Elie..

Customer Service
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Jesus. Were so happy to hear you're off to a good start.
Kind regards,
Rawson Homes

asmita d.

asmita d.Sydney, NSW

  • Verified customer

Wonderful and trustworthy builder and site supervisor to make sweet home with.

published

Me and my wife planned to built our dream house with Rawson Homes at Emerald hills in Leppington(lot no 6083) . we had our site supervisor Shaun, who was exceptionally helpful and made our dream home comes into reality which is so beautiful and happened a lot quicker then we expect. As being a first home owner, we had a lot of queries and Shaun helped us during construction period and after the handover as well, we couldn't have asked for a better supervisor. He was always there to help at all times. We are very happy with his professionalism and workmanship.
Highly recommend Rawson Homes and our site supervisor Shaun.
Many thanks
Prashanta Thapa and Asmita Dhakal Thapa

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Prashanta & Asmita. We hope you enjoy your home for many years to come. Kind regards, Rawson Homes

  • Verified customer

Happy home!

published

My family and I have recently moved into our new home and are extremely happy with the build and friendly service throughout the journey!

Once our land was registered, the entire process went fast.

Special thanks to our Site supervisor Shaun Pleace for a smooth build and all his fantastic help during and after the build, we couldnt have asked for a better supervisor. Also thank you to PCA Natalie Soto for her dedication and energy to getting us to site as quickly as possible.

Thank you Rawson Homes!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Mel & John. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes


  • Verified customer

Highly NOT recommended if you have a budget and especially FHO

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns.
Kind regards
Rawson Homes


Abhi

AbhiSydney, NSW

  • 2 reviews
  • Verified customer

Happy to be with Rawson

published

We choose Rawson to build our first home in Sydney.
Construction is yet to start but so far we are very happy with the service.
Everything went as per the plan and the staff were very helpful at every stage of the process.

Personally we feel Rawson is a bit expensive than the other builders and we hope they justify it with quality and finesse.

Will provide more feedback upon handover of the house.

Would surely recommend Rawson to family and friends.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Harleen

HarleenSydney, NSW

  • Verified customer

Very bad service

published

I won’t suggest Rawson homes to anyone in my life. They say something else to sign the deal and after that they never listen to clients. First of all they must educate their front end staff , who gave false promises. We are spending nearly 700,000 in construction and now feeling so frustrated . All the excitement for our new home is gone because they are taking it too long. For weeks and weeks they are not doing anything. In our case already 44 weeks passed and we don’t know when they are going to handover. They are just doing whatever they want. We spent 35,000 on staircase and they left roof access on top which I never saw in that place , it’s mainly in bedroom .

Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Harleen,
Thanks for letting us know about your recent experience building with Rawson Homes. We are sorry to hear of your concerns. We will private message you to find out more and get our team in touch with you.
Kind regards,
Rawson Homes


Jesmin

JesminSydney, NSW

  • Verified customer

Home Sweet Home

published
Customer Service
Transparency
Site Admin
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes
Chifley 40

Chifley 40Sydney, NSW

  • Verified customer

Above and beyond service & expertise

published

We are currently in the pre-construction phase and extremely pleased with the service offered by our sales consultant Elya. Elya is extremely accommodating with his time, personable, friendly and very knowledgeable.

Elya is always willing to go above and beyond in meeting our expectations albeit answering any type of question and/or helping out where he can (in some cases after hours).

Elya upholds and transcends the reputation of Rawson in delivering a great service which gives us confidence in their deliverable product.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes
  • Verified customer

First Class Service

published
Customer Service
Transparency
Timeliness
Build StageMid-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

  • Verified customer

Amazing service! - special mention to Elie

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Kanchan

KanchanSydney, NSW

  • Verified customer

Excellent

published

Great and excellent service ! Will definitely recommend to all our family and friends. Special thanks to Hayley, our pre construction administrator for being very helpful and understanding .Thanks again!

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

  • Verified customer

Great Customer Service - Kahila - Plan Presenter

published
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

  • Verified customer

Above and Beyond? - Maybe it's their Norm

published
Customer Service
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

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Questions & Answers

Umesh M.

Umesh M.asked

After fix out completion how long it will take for practical completion? It is In Leppington emerald hills.

1 answer
Harleen
Harleen

Hi Umesh,
For us it’s almost 3 months and might take another 1 to 2 months for handover.
It’s not at Leppington but we sign contract at leppington. House is actually at The Ponds.


Ume

Umeasked

Want to know about Handover date ?

No answers

Get an answer from our members and Rawson Homes representatives

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