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Rawson Homes NSW, Leppington (HomeWorld)

Rawson Homes NSW, Leppington (HomeWorld)

4.5 from 27 reviews

Reviews

4.5

27 reviews
5
(22)
4
(2)
3
(0)
2
(0)
1
(3)
  • Build Stage
  • Customer Service
    4.4 (21)
  • Site Admin
    4.1 (9)
  • Timeliness
    4.1 (10)
  • Structural Integrity
    4.0 (4)
  • Plumbing & Waterproofing
    4.7 (3)
  • Electrical & Lighting
    4.0 (4)
  • Flooring
    4.0 (4)
  • Transparency
    4.2 (18)
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Reviewer Photos & Videos

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Pre-Construction Stage - Totally Satisfied!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Thao. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

zula

zulaSydney, NSW

Perfect, lucky chose Rawson homes

published

very very happy, professional service and friendly team. No issues during pre construction. Good quality service. Very well managed , pricing is reasonable and consistent. Thank you Vanessa, Annabelle, Melina Sormi and other team members.
We are fully satisfied. Regular updates and reports construction stages. Everything very good so far going on smoothly thanks to professional team. Very good communication.

Build StagePre-Construction
Construction End DateMarch 2021
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Zula. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

Shreya B.

Shreya B.Sydney, NSW

  • 2 reviews

Pre-Construction Review

published

We are fully satisfied with the service of Rawson Homes during our Pre-construction stage. We had two PCA's-Maddison and Gina.Both of them are amazing. They always gave us timely updates and made sure everything is on time. We also want to thank-Alyson, Dimi, Kelly and Vanessa. We have received valuable tips from them regarding floor plans, external colour selection, electrical and internal colour selections. They were very professional and organised. All of our meetings went very smoothly and they didn't rush us to make any decision.We hope our construction goes as smooth as the pre-construction stage.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Shreya. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

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Sam Far

Sam FarSydney, NSW

Amazing internal colour selection

published

Lisa from colour selection provided amazing consultation and spent a lot of time with us to select each and every elements of internal colour selection.
The internal colour selection was including kitchen, staircase, flooring of ground floor and 1st floor, wall colours, door furnitures.
The quality of work exceed the expectations.
Thanks

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Sam. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

Suhaib Atya

Suhaib AtyaSydney, NSW

Excellent

published

Every thing very good so far!
Can’t wait to see my home finish!
Rawson very professional and classy company!
So I’m happy with the service and amazing stuff.
The pre-construction stuffs are amazing with excellent quality job.
Thank you Rawson for everything.
Always recommend to other’s who is looking for good quality service and good quality job.
Thank you again

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Suhaib. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

The reviewer stated that an incentive was offered for this review

Rodillo

RodilloSydney, NSW

No Difficulties Experienced

published

I would like to express my full satisfaction for the excellent service I experienced during the pre-construction stage of our house in Leppington. The Rawson staff in its Camden Office are truly professional and organised. I was regularly updated of the progress of my file, properly guided on what to do, received valuable tips, especially in colour selection and always ready to show the cost of any query on variation. I am particularly grateful to Hayley who flooded my email with her updates and the documents that needed to be signed and submitted. I can feel her personal attention to this house project. I am equally thankful too to her team and to the other staff of Rawson, namely: Lisa, Alyson, Chloe, Kelly and Tracey.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes
Manish

ManishSydney, NSW

Really impressed....

published

Our home was completed just few weeks ago with Rawson homes and we are really impressed with the service.
Eduardo Silva, our site manager has done a brilliant job with our home. He is always quick to respond and always ready to help n solve the issues even in day off. He is amazing at following up our request and solving the issues.
Thank you rawson homes and the teams. We would choose Rawson homes again for our 2nd house in future.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Rawson Homes
Rawson H.Rawson Homes

The reviewer stated that an incentive was offered for this review

Isabella Wang

Isabella WangSydney, NSW

  • 3 reviews
  • 5 likes

Terrible

published
  • +3
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateOctober 2018
See all answers
2 comments
Isabella Wang
Isabella Wang
Rawson Homes
Rawson H.Rawson Homes
Jesus

JesusSydney, NSW

Great Experience from Rawson Staff during Pre-construction.

published

Staff from Rawson Homes Camden is very professional and have all the knowledge To help their client duting pre-construction period. We’re first home buyer and building a new ( dream) house is not easy but if you deal with this people, things is absolutely easy. Thanks to Hayley & Vanessa for the assistance and you both amzing..All the best..

Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Jesus. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

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Excellent Customer Service

published

My partner and I could not be more happier with the service Elya has provided us. He has been very helpful, proactive and happy to answer all our questions and checks in on us on a regular basis. Being first home buyers it can be very overwhelming but with the support and communication Elya has provided us is the reason why we are building with Rawson.

Customer Service
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Rach. We're so happy to hear you are off to a good start.
Kind regards
Rawson Homes

Mike

MikeSydney, NSW

Great Pre-Construction process

published

Kellie Taylor was awesome! She double checked our build plan and found out that there should be a credit back for us and immediately raised a variation to fixed it. The Pre-Construction team were very helpful and patience with us being a newbie to property market. They're kind and patience with us being a newbie to property market in terms of answering all our questions.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Mike. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

The reviewer stated that an incentive was offered for this review

Burton

Burton

  • 2 reviews

Best customer service we received on our house hunt!

published
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Burton. We're so happy to hear you are off to a good start.
Kind regards
Rawson Homes

One Step Closer :-)

published

My wife and I have just completed our pre-construction process with Rawson Homes. This process felt very simple and easy. The staff we got to dealt with along way have been amazing, friendly, knowledgeable and always offered practical solutions to requests. Our only minor issue was our PCA was changed mid process however we got lucky as new PCA was simply awesome. Our new PCA also kept us in the loop with everything, she took the time to understand our vision and can do attitude.

Our project details are:
Build location: New South Wales
Home Design Name: BALMORAL 35 MK I TREND FACADE
Development Approval/Building Approval Permit Number: CC 191055

Customer Service
Transparency
Site Admin
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Vineil. We really appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes

The reviewer stated that an incentive was offered for this review

asmita d.

asmita d.Sydney, NSW

Wonderful and trustworthy builder and site supervisor to make sweet home with.

published

Me and my wife planned to built our dream house with Rawson Homes at Emerald hills in Leppington(lot no 6083) . we had our site supervisor Shaun, who was exceptionally helpful and made our dream home comes into reality which is so beautiful and happened a lot quicker then we expect. As being a first home owner, we had a lot of queries and Shaun helped us during construction period and after the handover as well, we couldn't have asked for a better supervisor. He was always there to help at all times. We are very happy with his professionalism and workmanship.
Highly recommend Rawson Homes and our site supervisor Shaun.
Many thanks
Prashanta Thapa and Asmita Dhakal Thapa

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Prashanta & Asmita. We hope you enjoy your home for many years to come. Kind regards, Rawson Homes

Happy home!

published

My family and I have recently moved into our new home and are extremely happy with the build and friendly service throughout the journey!

Once our land was registered, the entire process went fast.

Special thanks to our Site supervisor Shaun Pleace for a smooth build and all his fantastic help during and after the build, we couldnt have asked for a better supervisor. Also thank you to PCA Natalie Soto for her dedication and energy to getting us to site as quickly as possible.

Thank you Rawson Homes!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Mel & John. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

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Highly NOT recommended if you have a budget and especially FHO

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns.
Kind regards
Rawson Homes

Harleen

HarleenSydney, NSW

Very bad service

published

I won’t suggest Rawson homes to anyone in my life. They say something else to sign the deal and after that they never listen to clients. First of all they must educate their front end staff , who gave false promises. We are spending nearly 700,000 in construction and now feeling so frustrated . All the excitement for our new home is gone because they are taking it too long. For weeks and weeks they are not doing anything. In our case already 44 weeks passed and we don’t know when they are going to handover. They are just doing whatever they want. We spent 35,000 on staircase and they left roof access on top which I never saw in that place , it’s mainly in bedroom .

Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Harleen,
Thanks for letting us know about your recent experience building with Rawson Homes. We are sorry to hear of your concerns. We will private message you to find out more and get our team in touch with you.
Kind regards,
Rawson Homes

Jesmin

JesminSydney, NSW

Home Sweet Home

published
Customer Service
Transparency
Site Admin
Build StagePre-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes
Chifley 40

Chifley 40Sydney, NSW

  • 2 reviews

Above and beyond service & expertise

published

We are currently in the pre-construction phase and extremely pleased with the service offered by our sales consultant Elya. Elya is extremely accommodating with his time, personable, friendly and very knowledgeable.

Elya is always willing to go above and beyond in meeting our expectations albeit answering any type of question and/or helping out where he can (in some cases after hours).

Elya upholds and transcends the reputation of Rawson in delivering a great service which gives us confidence in their deliverable product.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

First Class Service

published
Customer Service
Transparency
Timeliness
Build StageMid-Construction
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1 comment
Rawson Homes
Rawson H.Rawson Homes
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Questions & Answers

Umesh M.

Umesh M.asked

NSW, Leppington (HomeWorld)

After fix out completion how long it will take for practical completion? It is In Leppington emerald hills.

1 answer
Harleen
Harleen

Hi Umesh,
For us it’s almost 3 months and might take another 1 to 2 months for handover.
It’s not at Leppington but we sign contract at leppington. House is actually at The Ponds.

Ume

Umeasked

NSW, Leppington (HomeWorld)

Want to know about Handover date ?

No answers

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