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Rawson Homes NSW, Rhodes

Rawson Homes NSW, Rhodes

4.1 from 146 reviews

Reviews

(96)
(19)
(4)
(8)
(19)
  • Build Stage
    • Post-Construction (29)
    • Pre-Construction (14)
    • Mid-Construction (4)
  • Customer Service
    4.3 (33)
  • Site Admin
    4.3 (23)
  • Timeliness
    4.4 (27)
  • Structural Integrity
    4.5 (17)
  • Plumbing & Waterproofing
    4.2 (17)
  • Electrical & Lighting
    4.4 (20)
  • Flooring
    4.4 (18)
  • Transparency
    4.2 (24)

Reviewer Photos & Videos

  • More

Great experience with Rawson Homes

published

I have great experience with Rawson Homes during pre construction period. They are professional and helpful. They support us during the whole process and walk through all the issues with us. They offered reliable advice and suggestion, so we can work out all the problems with no worries. Thanks to their hard work, our house construction can start on time.

Build StagePre-Construction
Nam P.

Nam P.Sydney, NSW

Warranty Repairworks

published

I would like to single out Fred Younes (warranty supervisor) for commendation. We experienced major water leakage through our roof and ceiling during recent heavy rainfalls. Fred reassured us in our distress and organised for repair works in a very timely manner. We can't thank him and his dedicated team enough. We are very happy with the quality of the repair works. Fred is an asset to Rawson Homes.

Sincere thanks
Nam

Build StagePost-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Nam. We're so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes

Clauds

ClaudsSydney, NSW

  • 2 reviews

Rocky Start, but STELLA finish!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2018
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Clauds. We really appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes

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Completed on time without any issues

published

Cost was well within the budget and we are still in 3 months defects free period. There are some defects which is usual I guess and even after the handover, they called me to check if we have any issues.

I surely recommend Rawson if anyone is looking to build the house.

Build StagePost-Construction
Construction End DateDecember 2019
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Niraj. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

Richards

RichardsSydney, NSW

Great transparency, integrity and communication, the final product was a Superior Home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Richards. We're so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes

Jordan

JordanSydney, NSW

  • 2 reviews

Great house but warrenty not that great

published

Rawson did a pretty good job in building our home but when we try to send them an email to fix some things around the house which should be under warranty they have not responded to both both my emails and it's been 2-3 weeks since my initial email. Very dissapointed in the post service of building the property.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2017
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1 comment
Rawson Homes
Rawson H.Rawson Homes
Tim T

Tim TSydney, NSW

Great building, lovely home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Bhargav, Thanks so much for your feedback. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes

Godforgiveyou666

Godforgiveyou666Sydney, NSW

  • 2 reviews

Love the customer service I have received from the pre-construction team.

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Cxdiamond

CxdiamondSydney, NSW

  • 2 reviews

Patient and experienced pre construction team

published

NDR with Rawson - can be very challenging but we have been guided through every step of the way by a very supportive and experienced team. We have had our challenges in pre construction but have felt the benefit of the Rawson team at every step- Melissa has been incredible!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Cx. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

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Adrian

AdrianSydney, NSW

About to commence construction! Wonderful experience so far.

published

After waiting for over 6 months to get our DA approved from council, we are finally ready to commence construction with Rawson. We have been through all pre construction phases from quote, contract, colour and selection process and now finally off to construction. We have been really well communicated with to date and in particular by Melissa who has simply been wonderful with her patience in our million questions as well as her proactive follow up along the way.

Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Build StagePre-Construction
Construction End DateDecember 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Adrian. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Jonathan S

Jonathan SSydney, NSW

Excellent Post-Construction

published

We would like to extend our gratitude and commendation to Greg. He went the extra mile to attend to our calls (for small hiccups in our house as we just moved in on 20-Dec-2019). Even it's Christmas Day and he is not suppose to be working, he didn't hesitate to help us and even come to our aid minutes after we called him. He obliterated and make-up for the bad experience we had with our first site supervisor during the early stage of our built. For this we are truly grateful to Greg and also to Steve (our site supervisor).

Customer Service
Timeliness
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Rawson Homes
Rawson H.Rawson Homes
Joy

JoySydney, NSW

  • 2 reviews

Excellent customer service and great communication from Rawson Homes team

published

Couldn’t have chosen any other builder than Rawson Homes. Chose this company due to their good reputation and glad they delivered up to our expectations. They were with us every step of the way from registration all the way to completion. Thank you so much Andrew our project manager for helping us and accommodating to all our needs. You made it a smooth sailing experience considering this is our 1st time purchasing a property. All issues we raised were addressed quickly and they made sure we were satisfied with the build and fitout. Thank you so much!

Joy and Paolo Alarilla

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
2 comments
Rawson Homes
Rawson H.Rawson Homes
Joy
Joy

Hi, my name is Joy Soriano-Alarilla not Zaman :) Please forward our feedback to Andrew Green as well. Thanks

Thanks Rawson Homes for your high quality workmanship

published

We chose Rawson for their reputation for quality and weren’t disappointed at the end with the handover of our investment property. Andrew our site manager did a magnificent job of keeping us informed and ensuring the promised timeline of delivery is met too. The experience has been good. Thanks Andrew, Thomas and the Rawson team behind this project.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Buddyam. We're so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes

Bon

BonSydney, NSW

  • 4 reviews

Building Supervisor - gave us a high quality finished home and in a true Christmas Passion!! 10/10

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Bon. We really appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes

Guy L.

Guy L.Sydney, NSW

Very happy with Rawson

published

Very happy with our home! Everything was done really well and looks great. Special thanks to our site supervisor: Brad, who was very easy to deal with and always went above and beyond with every detail of the house. Really impressed with his commitment to quality and going the extra mile with resolving all our issues. Also being our first home, we were obviously a bit nervous, but Brad took the time to answer all our questions and provided really helpful advice, and also kept us well informed throughout the entire process. Had a great experience and would definitely recommend.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Guy. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

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Rawson Don't Care

published
Customer Service
Transparency
Site Admin
Build StagePost-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns.
Kind regards
Rawson Homes

Mohammed

MohammedSydney, NSW

Excellent Pre construction process

published

Rawson homes was very transparent in dealing with the quotes and final cost , no surprises and they had a very transparent process with good communication through the pre-construction process. I was kept informed about the process all the time, they have a very good and professional pre-construction team. My construction is due to start in next couple of weeks, hope the construction process would be as smooth as it was pre-construction. Like to mention that my pre-construction advisor Annabelle was a star, provided great help and support to me during the entire process

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Mohammed. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Br B.

Br B.Sydney, NSW

  • 3 reviews

Poor knowledge with non-paper document standard policy (performing is like a dodge builder)

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
2 comments
Rawson Homes
Rawson H.Rawson Homes
Br B.
Br B.
Tim

TimSydney, NSW

Great Feedback on Site Manager Andrew

published

Most efficient and helpful project site-manager we ever worked with. Always being positive and pro-active in responding our enquiries, time management for the project is excellent. He has always been kept us updated with the building progress, and being patient when we went back and forth with different requests on the house inspections. Highly recommended working with him!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Rawson Homes
Rawson H.Rawson Homes

It is a very good job !

published

The service is very good, and do everything very quickly and on time! Nice communication ! Very well managed and the workmanship is very good, the quality of the building is good! The building supervisor always can help me to handle all the problem.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

The reviewer stated that an incentive was offered for this review

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