??!
1 photo
Rawson Homes NSW, Rhodes

Rawson Homes NSW, Rhodes

4.1 from 132 reviews

Reviews

Review distribution

5 star
86
4 star
17
3 star
3
2 star
8
1 star
18

Br B.

Br B.Sydney, NSW

  • Verified customer

Poor knowledge with non-paper document standard policy (performing is like a dodge builder)

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers

Tim

TimSydney, NSW

  • Verified customer

Great Feedback on Site Manager Andrew

published

Most efficient and helpful project site-manager we ever worked with. Always being positive and pro-active in responding our enquiries, time management for the project is excellent. He has always been kept us updated with the building progress, and being patient when we went back and forth with different requests on the house inspections. Highly recommended working with him!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes
  • Verified customer

It is a very good job !

published

The service is very good, and do everything very quickly and on time! Nice communication ! Very well managed and the workmanship is very good, the quality of the building is good! The building supervisor always can help me to handle all the problem.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great home builders. Chris was great to work with

published

Our home built with Rawson is everything we had hoped for. The entire Rawson team has been a pleasure to work with. From the pre-construction and planning / design / colour / electrical phases through construction with our site manager Chris, we have always been kept in the loop with no hidden costs or issues. I would definitely recommend Rawson

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

  • Verified customer

Feedback on Plan Presenter - Kahila

published

Our experience with Kahila has been absolutely fantastic. Kahila was extremely professional and helpful throughout the iterative process of our plan changes. Her insights and suggestions were all very practical yet meaningful. She was very patient with us as we went about back & forth with our wish list for the plan changes. Kahila's knowledge across the process and her passion for her customers is very evident, she was a great help to simplify the jargon for us. Highly recommend working with her- I am sure she is a huge asset to the Rawson team!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

First home

First homeSydney, NSW

  • Verified customer

A bad experience

published

Very poor communication.
Change of Site managers and no intimation.
Made changes in construction without our notice.
Only concerned with their invoicing.
No concerns with client's or contracts requirement.
Worst value of money spent ever.

Customer Service
Site Admin
Timeliness
Transparency
Build StageMid-Construction
Construction End DateJuly 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

John

JohnSydney, NSW

  • Verified customer

Professional and great customer service

published
Customer Service
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Tim T

Tim TSydney, NSW

  • Verified customer

Great service and stress free Pre-Construction stage

published
Customer Service
Transparency
Build StageMid-Construction
Construction End DateJanuary 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes
AJB

AJBSydney, NSW

  • 2 reviews
  • Verified customer

Great Service great home

published

We just got the keys of our new home. Rawson made a quality home for our family to live. Dealing with Andrew Green (our site manager) make it even a better experience, Andrew always provided great customer service to us and was very efficient. As per our request, Andrew finished the project before Easter break that gave us ample time to setup the new home and enjoy. Other than Andrew, dealing with Nicole Matak at the pre-construction team was a pleasure, her team accommodated our variation requests very well. We wish Nicole and Andrew all the best in delivering beautiful Rawson homes to their customers. Rawson need to improve upon their frontline sales staff, make sure they treat the customers the right way.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes
Amandeep

AmandeepSydney, NSW

  • Verified customer

Stress Free Pre-Construction Process

published

We are excited to be underway to the construction stage of our dream home with Rawson Homes. Our pre-construction process was stress free. Our Project Administrator, Ms. Rachel Balderston, exceeded our expectations in handling of the pre-construction process. Rachel was prompt in updating us on the progress, answering our questions and moving things forward. Thank you Rachel for looking after us. Keep up the excellent work. Wish you the very best in your professional endevaours.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Loise k

Loise kIllawarra, NSW

  • Verified customer

Stress free pre construction process

published

Our pre construction process was stress free . Our PC Lauren C was quick to answer our questions and move things forward.She updated us promptly. We are happy with how she handled everything.

Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Loise,
Thanks so much for taking the time to give us your feedback. We are very glad to hear about your positive experience and that Lauren was a great help to you!
All the best with your build!
- Rawson Homes


  • Verified customer

Great service, lovely home.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Adrian

AdrianSydney Surrounds, NSW

  • Verified customer

Great start!

published
Customer Service
Timeliness
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Ji yun

Ji yunSydney, NSW

  • Verified customer

Building manager

published

It’s my first house with Rawson and I’m very happy with building manager John Abboud. He care my new house like a his house! Very precious what he did for me!

Build StagePost-Construction
Construction End DateFebruary 2019
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your feedback on John. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.
We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes

Jeramy

JeramySydney, NSW

  • Verified customer

Okay, but would recommend you look at others.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Jeramy,
Thanks for letting us know. We're disappointed to hear that you haven't had the best experience. Please private message us with your job and contact details and we will be in touch.
Kind regards,
Rawson Homes

Richards

RichardsSydney, NSW

  • Verified customer

Excellent service provided by Melissa

published

Melissa provided a personal, detailed and professional service in completing this phase of the construction process. We were very impressed with how Melissa proactively emailed and communicated with us daily, resolving issues and questions raised, being in daily contact and coordinating the nuances that come with this part of the process.

Customer Service
Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Anura

AnuraSydney, NSW

  • Verified customer

Awesome service and Great outcome

published

We just picked up our keys on Monday. We are astound and equally thrilled about the speed of completion. We thought this might take long, but it was completed in just around 7 months. We are grateful to Rawson Homes for expediting the completion and also we like to personally thank site manager Kane for his amazing customer service competency. He is such a calm and inviting person and never hesitated to answer our questions. Kane went above and beyond to make things happen,.. and we are happy with the overall build and also the landscaping is great.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

  • Verified customer

This is best quality service

published

Its the best quality service is every aspect with fullfilling every expectation from the construction.the completion time of every stage was on time and with highest expected quality and best communication delivered regarding the work

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, we really appreciate you taking the time to write it. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes


  • Verified customer

Great job thank you Kane for a lovely experience and a fast build,

published

The build was fast
The workmanship was of high quality
No issues the entire time very well managed
Very happy with the entire experience from start to finish and no hidden surprises
Thank you Rawson and Kane

Customer Service
Electrical & Lighting
Build StagePost-Construction
Construction End DateMarch 2019
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Rita. We’re so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes


Debbie B.

Debbie B.Sydney, NSW

  • Verified customer

Exciting Times

published

Like all things it starts from the ground up.
In this instance it's all about the work carried out behind the scenes before the starting of the build.
This being our first time building the information and assistance provided from the PCA member (Lauren) has been excellent.
No question that we asked was too difficult for Lauren to answer and explain in terms that we could relate too.
She always got back to us in a speedily manner and always had a positive and welcoming tone of voice.
Thanks again Lauren for your professional help.
We look forward to the rest of our construction journey.

Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Page 1 of 7

See all Rawson Homes reviews

Questions & Answers

First home

First homeasked

How do I respond to Rawson in private message?

If I respond to their comments with typing my message, is it private message or visible to everyone?

1 answer
Gutted
Gutted

With a lawyer and a lot of money


Get an answer from our members and Rawson Homes representatives

Details

CategoryHome Builders
Contact Number 02 8765 5500
Address1 Homebush Bay Drive, Rhodes NSW 2138, Australia
Compare all Rawson Homes

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.