RedInk Homes WA, Perth

Having recently completed our build with Redink Homes, I can honestly say the entire experience exceeded our expectations from start to finish. From our initial visit to the display home, we were impressed by the quality, design and professionalism of the team. The consultation process was thorough and collaborative, with Redink taking the time… Read more ·  1

to understand exactly what we wanted and tailoring the plans to suit our family's needs. Nothing felt like a standard "off-the-shelf" solution, and the final design reflected everything we had envisioned for our home.

The pre-start experience was equally impressive. The range of selections and choices available allowed us to personalise our home, while the guidance provided by the interior design team made what could have been an overwhelming process both enjoyable and exciting. Their expertise, advice and attention to detail helped us make confident decisions and achieve a result that we're incredibly happy with.

The most remarkable part of the journey was the construction itself. Redink transformed an empty block of land into our completed home in just seven months!! Throughout the build, communication was consistent, transparent and proactive. We were regularly kept informed of progress, understood what to expect at each stage, and always felt supported whenever we had questions.

What stood out most was the professionalism, knowledge and genuine care demonstrated by the team throughout the entire process. Every commitment was met, expectations were clearly set, and the end result not only met but exceeded what we had hoped for. The quality of workmanship and overall finish of our home is outstanding.

A special thank you to Ray, Charmaine, Richelle and Logan. Each of them played an important role in making our build such a positive experience. Their knowledge, responsiveness, attention to detail and commitment to customer service were exceptional. They were always willing to help, provide advice and go the extra mile when needed. They are true assets to Redink Homes and should be recognised for the value they bring to their customers and the business.

Building a home can often be a stressful experience, but Redink made the journey enjoyable, exciting and rewarding. We would not hesitate to recommend Redink Homes to anyone looking for a builder that delivers outstanding service, quality workmanship and a genuinely customer-focused experience.

Redink done a great job. This was only once Ben Rostron took over as supervisor and Brooke took over as our liaison. They both are amazing. Highly recommend. Ask for these two. Show details ·  1

We're currently in the process of building a new home through RedInk Homes. Because we're building in an established area, the process on our end has been a bit more involved — ending a lease agreement, obtaining approvals, demolishing an existing house, and securing council approval to remove several trees. Throughout all of this, our sales… Read more ·  1

consultant, Adam Symonds, has been incredibly patient, helpful, and knowledgeable. During the planning stage, we had a strong vision for what we wanted our home to look like. We met with Adam several times, and he was able to make live changes in the design software, giving us a clear and accurate floor plan as our ideas evolved.

We spoke to a number of builders, including RedInk, but none could match Adam’s experience, understanding, and ability to keep pace with our ideas. We knew what we wanted, and many sales consultants either couldn’t grasp our vision or weren’t able to translate it into a workable floor plan efficiently. Adam understood exactly what we were trying to achieve and used his professional expertise to guide us toward the best possible design. After each meeting — right up until the pre-start stage — he stayed in touch, helping us refine details and discuss updates to the plans.

We’ve built previously through another builder a number of years ago, and one thing we really valued from that experience was having access to an interior designer — something not all builders offer. This time, we had ideas about the look we wanted, but we weren’t sure how everything would come together. Leah was amazing. She quickly understood the feel we were aiming for and elevated our original, fairly simple colour scheme into something that still feels like “us” but with far more visual interest. Without her guidance, we would have ended up with a much more basic and less inspiring palette.

When we reached our pre-start meeting, we worked with Charmaine Hunt, another fantastic and highly experienced Client Experience Coordinator from RedInk. We arrived with a long list of requests, and Charmaine went through every point with care, offering her own insights and helping us make informed decisions to bring our dream home to life. Our list was long, but her attention to detail and the ideas she suggested — including things we hadn’t even considered — were exactly what we needed.

We're still early in the journey, but the experience so far has been exceptional. Thank you, RedInk.

Thank you to Redink Homes for delivering an exceptional-quality, fully customised, turn-key home in just 7 months. From the very beginning — sales, interior design, prestart, project management, and overall client experience — everything was handled smoothly and professionally. Communication was clear, timely, and consistent at every stage of the… Read more ·  1

build, which made the entire process stress-free.

A special thank you to Dan the site supervisor for his outstanding and highly professional project management. His attention to detail, proactive approach, and strong leadership throughout the build were truly commendable. He consistently kept everything on track, addressed challenges promptly, and ensured quality was never compromised. True to his word, he delivered our dream home right on time — making it the most meaningful Christmas present for our family. His commitment, reliability, and dedication went above and beyond our expectations.As promised, he ensured our dream home was completed in time to be the perfect Christmas present for our family — something we will always be grateful for.

Another heartfelt thank you to Teila Lawrence for her exceptional customer leadership and unwavering support. Her responsiveness, professionalism, and genuine care made a huge difference throughout the process. She always addressed our questions and concerns promptly, patiently, and with a positive attitude and warm smile. Her ability to make us feel heard, supported, and confident at every step truly set the benchmark for outstanding customer service.

It was genuinely a dream team at Redink Homes. Our sincere appreciation goes to everyone involved-Eleanor Noonan from sales, Fiona McCormik from prestart, Dan for project management, Teila Lawrence from the client experience team, and Leah from the interior design team — for working together seamlessly and helping bring our vision to life.

Thank you to each and every one of you for your dedication, hard work, and for giving our home a beautiful new beginning.

I’m an interstate investor based in the Eastern states, and I recently completed a build with Redink Homes in Western Australia. From the beginning of the journey to key handover, the experience has been smooth, transparent, and professionally handled. A special thanks to Jeremy, my sales consultant, who made the entire process easy to navigate.… Read more ·  1

His communication was consistent and clear, and he took the time to answer every question with patience and honesty — something that was especially important since I was managing the project remotely. Jeremy provided great advice early on in selecting a design suited to the WA market and always followed through on what he promised.

The build itself progressed well, with siteworks starting in September 2024 and key handover completed by July 2025, which is a solid timeframe for a new home build. The construction quality met my expectations, and any concerns during the process were dealt with professionally.

I’d confidently recommend Redink Homes to anyone considering building in WA — especially investors building from interstate — and I truly appreciated Jeremy’s role in making this a positive and rewarding experience.

Our Pre-construction stage is going well and the support given to us by all staff has been outstanding. We are both extremely excited to progress to the next stage of our building journey with RedInk Homes. Show details ·  1

I had a fantastic experience building with Redink Homes, and a big part of that was my sales consultant, Jeremy. This is my second time building a home, and my first building experience with another builder was very stressful. Because of that, I was naturally cautious going into the process again. From our very first meeting, Jeremy completely… Read more ·  1

changed my expectations.

He genuinely cared about helping me make the right decisions rather than simply making a sale. He never pressured me into upgrades or tried to sell me things I didn’t need. Instead, he gave honest, practical advice and always made me feel that my interests came first. That level of integrity was the main reason I chose to build with Redink.

He was incredibly thorough, taking the time to explain every step of the process in detail and patiently answering all of my questions. His knowledge, honesty and patience gave me confidence and made what could have been another stressful experience feel straightforward and enjoyable.

What impressed me most was that his support didn’t end once I signed the contract. Even after construction started, he never disappeared. He remained approachable, responsive and always happy to answer any questions I had throughout the journey. That ongoing support made a real difference.

I was so impressed with my experience that I recommended Jeremy to one of my friends, who has since signed up to build with Redink as well.

If it hadn’t been for Jeremy, I honestly don’t think I would have chosen Redink. He is a genuine credit to the company, and I can’t thank him enough for making what was once a stressful experience into such a positive one. I wouldn’t hesitate to recommend both Jeremy and Redink Homes to anyone considering building.

The preconstruction journey at Redink has been nothing short of amazing. Being my first home, the process felt overwhelming at the start but my sales rep quickly eased my concerns and the design phase was a lot of fun. The interior design meeting and Prestart was comprehensive, affordable and everyone was knowledgeable and professional and the process was transparent. Show details ·  1

House is great, generally speaking, but the after-handover phase has not been great. Customer service has not been responsive enough and lots of follow up on our part. Now working through tail end of maintenance and needing to be super vigilant with zero compromise to issues not resolved. Show details

TLDR: Utterly incompetent, go somewhere else – Still in the construction phase and I have had nothing but issues. Communication has been extremely poor between myself and the office, and by the sounds of it, tonnes of miscommunication between them and their own onsite workers. When you build, make sure your plans are checked by electrical and plumbing techs, because ours weren't, and now we… Read more

have a bunch of variations to move things into "compliant" locations.

We have also been invoiced before works were completed, had the site inspected within the 10 day due date, and given them the report of defects and incomplete works. Nup, doesn't matter, pay up, just trust us to get it finished.

Absolute joke.

Bad service – I have had nothing but heartache with Redink homes. I paid a premium for quality works however, there trades is not qualified. The tiler had to redo tiles in the shower and never put sealer on before he fixed the works. I have a PCI building report and was told everything in the report will be completed. Key handover is suppose to be done… Read more

tomorrow, suddenly items on the report will not be done. My contract stipulate Scotia to be installed, no Scotia. I build a Facebrick house. Bricks are broken and not being fixed. Front door is so badly installed there is gaps you can see through. Front door now have to repair and repaint. Weepholes has been rendered close, refuse to clean out and fix. Downpipes have no grids and some are broken. One Downpipes not connected to soakwel I have kept an issue register throughout the build. They have know about some of these issues for some time. Never addressed it. There was no management at all. They ask for feedback but don't act on it. The staff stonewalls you and are incompetent. Talks over you and just keep blocking you to speak to the people who can make real decisions influence change. From l9ckup to handover8 months. The house next to me poured there concrete slab when I went in l9ckup. They are weeks away from PCI with much better quality and workmanship.

I have had a wonderful experience working with Charmaine Hunt leading up to and going through the Prestart process. I appreciate Charmaine's knowledge, attention to detail and transparency throughout the entire process. Thank you once again! Show details ·  1

We cannot fault Red Ink Homes for helping us with our first home build! Our design and sales consultant Jo has been outstanding with helping us every step of the way. We cannot thank her enough for all her hard work and dedication for making this process as enjoyable and smooth sailing as possible. We are eternally grateful. Show details ·  1

Got my keys for my new house. Really had great experience with Redink and recommended highly for first home buyers. The team is great. Dan supervisor really helpful person and went extra mile for my house. Thanks Show details ·  1

So far, so awesome! Catherine from Redink is absolutely brilliant. Very friendly and the communication has been outstanding. Her guidance and expertise are making this daunting task really pleasurable. Highly recommend. Show details ·  1

It has been a pleasure working with RedInk Homes, particularly Jason Schaal. Jason has made himself available at all times throughout the process and created an innovative design far superior to anything I have seen from other building companies including more premium builders. I am really impressed with how Jason has been able to provide so… Read more

much value to this build while factoring in costing and budget constraints from my side.

Looking forward to continue working with Jason and RedInk homes and excited to see what the finished product will look like.

I would highly recommend RedInk Homes based on my experience working directly with Jason Schaal.

Paul, my sales consultant has been an absolute delight to work with. Since we've met, he has been so invested in not only helping me choose my dream home but securing a block of land to build to the point of madness. He has been open and transparent about the process; provided advice on design changes that can be achievable and provided… Read more ·  1

alternative changes that I wouldn't have considered to ensure certain design elements wouldn't be compromised. We're still in the early phases of design and considering the few big changes that I have made to the design (master ensuite, kitchen, garage); the costs have remained relatively low and within the budget I'm working with. I cannot wait to continue to work together and see my vision come to fruition.

We recently worked with Michael Rippingale at Redink Homes, and we couldn’t be happier with the experience. From the initial design phase through to the final sign-offs, Michael demonstrated exceptional professionalism and expertise. What stood out most was his consistent support and follow-up. Building a home can be overwhelming, but Michael… Read more ·  1

stayed on top of every detail and kept us informed at every single stage. His design insights helped us create a floor plan that perfectly suits our lifestyle, and he never made us feel rushed. If you are looking for a sales and design consultant who actually listens and delivers on his promises, we highly recommend Michael.

Dear Lisa, I would like to thank you for your kind assistance in helping me in setting up my utilities. I wasn't looking forward to it, you made the whole experience very comfortable and relaxing. You came up with many good suggestions especially the area of electrical light switches and power points which I hadn't considered. Show details ·  1

We recently completed our prestart and design meeting and are well on our way to slab down. Just wanted to say a big THANK YOU to Glen, who has been the most helpful and understanding in our first few months with RedInk. Achieving land settlement and unconditional finance was slow, but at no fault of RedInks. RedInk kept us updated throughout… Read more ·  1

our pre-construction stage and has been amazing in their responses any time we had questions or concerns.

Our Client experience person, Charmaine, was also lovely and very thorough explaining everything during prestart. We can't wait for slab to go down, and for the build to start!

We are really happy with build management and time schedules. Client Liaison were all the time communicative, fast responding, efficient and friendly. Key handover was before the dead line, and workmanship and build quality is excellent. Final cost was exactly the same as when we signed the contract. Overall so good we decided to build with Redink again. Show details ·  1

It was an amazing experience building with RedInk homes. The house was completed on time. A big shoutout to @Dan l, the supervisor, who was very supportive, understanding, and skilled. The quality of work was outstanding excellent. I would strongly recommend Dan if you build with RedInk. Teila was also great throughout the journey. Show details ·  1

To all who have been involved in dealing with this issue Can I say what a fantastic job you’ve all done to get this work order completed Very prompt & very professional Elite roofing was fantastic, not an easy job to complete but managed it in a very professional manner. Thank you so much for an amazing quick turnaround in completing this work order Kind regards Show details ·  1

Ray Hamilton was extremely knowledgeable and helpful, he was able to make all the changes I asked for which resulted in a floor plan that other companies could not offer. I got everything I asked for, plus some extras. Thank you Ray & RedInk! Show details ·  1

J Watson is a very pleasant lady who executes her role well. We are very impressed with the service. Went above and beyond what is expected considering time differences as I work in NT at time. Provided factual anf helpful information with realistic solutions to ALL of our hurdles. Very much knowledgeable about her role and guided us seemlessly throughtot the navigation of acquiring a lot and a home. . VERY IMPRESSED Show details ·  1

I was blown away by the wonderful service Jo Watson provided to our family. I felt very comfortable and confident in the whole process. He communication was spot on, she had the right answers all the time and was guiding us all the way through Show details ·  1

Can not fault the service we have gotten from Paul Miller in the design of our new home, Paul was very flexible and supportive in making sure we got the design to what we wanted Show details ·  1

Neil Morris has been very fantastic! We have always dreaded a pushy sales focused only on our budget and limiting us to selected plans. With Neil it didn’t feel like a cookie cutter build. He took the time to listen to what we were looking for and understood our needs…even helped sketch design ideas on the floorplans we liked. I am very happy with… Read more ·  1

a lot of creativity added in! The experience feels like a custom design but within our budget and within the layout we really wanted. I would highly recommend! We are really excited to see the build and the plans come to life. The meetings, journey felt relaxed and leaning on to designing rather than just sales talk

We had a wonderful experience at our prestart meeting yesterday. Our prestart consultant Fiona was really professional, experienced and helpful. We deeply appreciate her effort in helping us achieve what we want in the build and making the prestart meeting successful and stress free. Show details ·  1