Catherine in Pymble
Catherine in Pymble

My oven has started 'sparking' whilst in convection mode. A lot of sparks. Is this a common fault?

BM
BM  

I would say its a fault with it Catherine. Got my fingers crossed it is a recent purchase and I would return it to the store you got it from and argue to exchange for another unit but not SAMSUNG and what you paid for it, comes off the next one of a different brand. Could be dangerous and may even cause a fire, or at the very least keep blowing out the circuit breaker. Keep all that follow this informed on how you fare. Keep safe.

MUGUNTHAA S.
MUGUNTHAA S.

can i use the normal cake tray

Rod D.
Rod D.  

yes but only on convection. if your cake tray is too large and the tray will not rotate, then you probably should use the supplied oven tray to lift the cake tray from the rotating platform.

Michael W
Michael W

Hi thinking of buying the unit but want to know if you addressed the translation issues in respect to the manual issues as yet

Rod D.
Rod D.  

Go to Apliances Online - under the product you can download the manual

Michael W
Michael W  

Yes but its the translation

Brian
Brian

Pre heat doesn’t seem to work the element does not light up the element lites up in grill mode also the oven does not reach temperature in bake mode

BM
BM  

Same here Brian. When I use 180C and up for baking I can remove the cookware by hand without oven gloves at the end of the cooking, no matter whether its ceramic, Pyrex or metal. But have you noticed there has been no more comments from Samsung about the time the warranty runs out? I belong to a lot of forums, groups and also am an Admin to my own forum, the word of Samsung junk is going out there to save people from being harmed or god forbid killed when using this faulty oven. Samsung is banned in our home, no matter what they manufacture.

Gerry W.
Gerry W.

I can't believe that after 2 years of complaints from people unable to open the file for the user manual that the issue hasn't been addressed yet. How hard could it be to fix it? December 2020 and it still doesn't work.

russell10
russell10

I am experiencing the same problem as Debbie 21. Can Samsung also send the manual to my email address?

Samsung
Samsung   DM   

Hey Russell10, you can access the manual via the link below: external link  If this fails to load, we recommend reloading the manual to see if this works. Alternatively, you can access the link on a different device or laptop/PC to load.

Kath Samsung AU

Tia
Tia  

I also cannot download the User Manual, could I be sent the Manual via email as well?

Jonesy
Jonesy

Hi, I just bought an MC455THRCBB and find the controls a bit confusing and the owners' manual doesn't help! In convection mode, I used the fast preheat but can't work out how to set the desired cooking time.

Samsung
Samsung   DM   

Hi Jonesy, you can adjust the Convection Mode cooking time by turning the Multi Function Selector Dial. We have provided a link below with visual images of this. Would you be able to see if this helps?

User Manual > page 27 external link 

Ada Samsung AU

Trev
Trev

I cannot download the Oven Mode MC455THRCBB either. Please help.

Samsung
Samsung   DM   

Hi Trev, if you are referring to the Convection Mode, you can change it to this via turning the dial on your mirowave.

For more information: User Manual > page 11 external link 

Ada Samsung AU

Debbie21
Debbie21

I am trying to download a manual for my microwave MC455THRCBB please let me know how I can access this manual

Samsung
Samsung   DM   

Hi Debbie, you can access the user manual of the MC455THRCBB microwave through the link below.

external link 

Ada Samsung AU

Debbie21
Debbie21  

It is still showing that the file is corrupted so I cannot access the manual can you send me alink on debbieevans57@hotmail.com

Debbie21
Debbie21  

it is still showing that the file is corrupted can you send it to me to my email address debbieevans57@hotmail.com so I can access the user manual seems that a lot of people are in the same book they cannot access it I want to print it off as I need to use it I did not receive one when I received my item so please email one to me

Samsung
Samsung   DM   

Hi Debbie, we’ve sent you the manual via email :)

For your own privacy, we would recommend against providing your email on a public post.

Mick Samsung AU

Ajw
Ajw  

I tried to download too and this file is still corrupted....come on Samsung, you've had 7 months to fix this!

Jacki F.
Jacki F.

I can't open the manual. I didn't get one with my machine and this 'copy' comes up as corrupted. Samsung can open it because THEY are the ones with the copy.

Samsung
Samsung   DM   

Hi Jacki, we were able to access the user manual below. If you are continuing to have troubles opening this, we recommend for you to try using a different browser or device. external link  Jo Samsung AU

Andrew P.
Andrew P.  

I received the rather useless paper one and could not open the PDF either

Jacki F.
Jacki F.  

What one of the 4 browsers I have tried or 3 devices would you like? All come up as corrupted. Chrome, Firefox, Microsoft, Safari. PC, Ipad, Android.

Not one could open the file.

It's not the people trying to open it, it's the actual file.

Samsung
Samsung   DM   

Would you be able to send us a private message to the link below so we can help you with this, Jacki?

external link 

Jo Samsung AU

Jared S.
Jared S.  

I'm sharing a link to the actual working file for those who are looking for it - external link 

anjum a.
anjum a.  

Cannot open the file either .. settings options are not clear

Jacki F.
Jacki F.  

Got a manual from a 3rd party site. external link 

josie c.
josie c.

Samsung MC455THRCBB Any videos on this convection and microwave oven how to setup and use. Instruction book hard to follow?

Samsung
Samsung   DM   

Hi Josie, unfortunately, we don't have any videos to assist with setting up your convection microwave oven. However, our Customer Care team would be more than happy to help you over the phone if you require assistance. They can be contacted on 1300 362 603.

Jo Samsung AU

Aileen C.
Aileen C.

Why is there so much condensation in my micro/convect oven every time I cook when you open the door it's dripping with moisture never had this issue with my sharp microwave about to throw this one on the tip

Samsung
Samsung   DM   

Hi Aileen, I recommend taking your device to the nearest service centre so we can take a look at this for you. I'd be more than happy to locate your nearest centre for you. If you would like to do so, can you provide me with your postcode?

Jo Samsung AU

Ross
Ross

The PDF of the manual of your MC455THRCBB convection microwave oven is corrupt and cannot be opened.

The download link is on external link 

The manual is MC455THRCBB User Manual ver 1.0 (ENGLISH) 2018-03-22.

Can you please correct the problem?

Samsung
Samsung   DM   

Hi Ross, we've been able to open the digital manual via the link you have provided. Can you please try to open this link below instead? If this does not work the first time, please try to refresh your web page.

external link 

Jo Samsung AU

Ross
Ross  

Samsung replaced the file weeks ago soon after I complained about it. I suspect that you have successfully downloaded the replaced file, just as I did after it was replaced by Samsung. There is no longer any problem. Regards

Jane
Jane  

link you have provided is coming up as corrupted file - can someone fix - not that hard!

Sherry
Sherry  

I can't open the file... it is corrupted. Please could someone look at it.

Mayday
Mayday

Hi I just purchased one and it seems great but I am curious what settings you use for roast pork with crisp crackling? I had lg soladom which did a great job now I have this one but no pork setting. Any cooking hints you have for adapting? Any recipes to combi cooking with this oven will be appreciated?

Cheers May

Samsung
Samsung   DM   

Hi there! If you check out our User Manual, page 19 should help you with this :) > external link 

Sara

Samsung Australia

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