Nancy
Nancy · Navigator Lift-Away NV350

Can I purchase a replacement head for my Shark Lift away NV350NZ 26?

Undoubtly the best ever vacuum I have used.

Jan M.
Jan M. · Navigator Lift-Away NV350

Can not get the HEPA cover to fit over HEPA filter that blew off while vacuum running. Cover fits perfectly & snaps into place when filter is out but won't snap into place after filter replaced. How do I get the cover to stay on? Will vacuum run okay without HEPA filter?

Mark
Mark · Navigator Lift-Away NV350

The power head of my shark nv350nz won't turn. The belt is fine and the vaccum still works. can you please tell me what the problem is.

Terry M
Terry M  

It sounds like the motor on the power head has died.

Mark
Mark  

Ok thanks Terry M

Mark
Mark · Navigator Lift-Away NV350

My shark power head has stopped working. The vaccum itself works, but when I switch to the power head nothing happens. The brush doesn't turn.

Texcountry
Texcountry · Navigator Lift-Away NV350

Where do I get it serviced as the brush is not working? It has a 10 year warranty.

With thanks, Doreen Jeffares.

Pat
Pat · Navigator Lift-Away NV350

Where can I get parts for my shark navigator?

Greg C.
Greg C.  

Where abouts in Victoria do l buy filters from

G H
G H · Navigator Lift-Away NV350

My small hose has split and I was looking for a replacement part online, when I noticed the old recall issue for problems,

I was never aware of these as I live in an area where there was no internet for a long time..

Both my daughter and I have the 3012A and 4613A

Should we still be using these Shark Vaccums?

jessica01
jessica01  

How old is your vacuum cleaner? If it has problems and need to be recalled then company has obligation to replace it, right? Can you contact the company straight? If it's too old over 7 years, then buy new one maybe better. A lot of electrical products only last around 5 years, not as good as olden day one, last over 10.

Lyn
Lyn  

I have this model and sent mine and my mums back for the recall. They just put a new power lead on it. Apparently there was an issue with the power lead shorting out. If you have not had any probs with it for this long then you might be one of the lucky ones. I would get onto Shark and ask them about it. They sent me out all the packaging needed to send it back at no cost to me.

sandi
sandi · Navigator Lift-Away NV350

Where can I buy the tiny pin wheels for my shark navigator in Australia?

jessica01
jessica01  

Hi Sandi

Sorry we had our vacuum cleaner over 3 years and still working good, and have never looked where to get parts from.

You can try eBay or Godfrey or shark official website.

Cheers

Tammy
Tammy · Navigator Lift-Away NV350

Can you suck up water with a shark vacuum cleaner?

jessica01
jessica01  

Have never tried it before, it might work as its bagless, you just have to wash and dry them after using it

jessica01
jessica01  

Best way to suck up water would be wet and dry vacuum cleaner as its specially designed for it

jessica01
jessica01  

Best way to suck up water would be wet and dry vacuum cleaner as its specially designed for it

Kell
Kell  

lolol No it is not a wet and dry vac. but being a Shark you would think so :-)

Warren
Warren · Navigator Lift-Away NV350

looking for Motorized floor brush nozzle and price.

Jude
Jude  

Warren i don't understand what a motorized floor brush nozzle is but the Shark liftaway has a brush that spins when you put it in that mode.it's a very good vac head.. hope this helps you Warren...

Warren
Warren  

That sounds great could I have a price please and have you a picture of this item

Regards Warren Huxtable

dollie
dollie · Navigator Lift-Away NV350

Why does my shark nv350 not stand in an upright position when stationary?

Bonkersplus
Bonkersplus  

I've not had this issue with mine. You will probably have to contact their service department. :)

victor
victor  

I had mine over a year before I came across the little hook on the fron of the pull-cart. You hook the big/main vac attachment to it and the thing stands up.

Tania
Tania · Navigator Lift-Away NV350

!my shark navigator power head stop working do I take it back to where I purchased it to get a replacement as its still under warranty

victor
victor  

Is there a red light on it when the power is on? If yes, take scissors and cut whatever-is-in-there. A green light comes on when the brush is free.

Lyn
Lyn  

THis depends on where you purchased it. If you got it from places like Big W or Harvey Norman then yes take it back there, if not then you might have to contact the place you purchased it from

Lusciouslotty
Lusciouslotty · Navigator Lift-Away NV350

Has the shark NV350UKC Got a power head?

shaztoo
shaztoo  

Cones with the standard head, as it is an upright. The suction is outstanding. I have a thick shag pile mat, only vacuum that gets down into the pile.

Iain Davo Davidson
Iain Davo Davidson  

Hi, the Shark NV350 does come with a Power Head as you can see in one of the Pictures , It shows the Power Head in action cleaning the Stairs, It comes with the 350 Vacuum Kit and attaches to the hose when you seperate the main body for easy carry round.

Regards

Iain fm Langwarrin

Victoria

Simon
Simon · Navigator Lift-Away NV350

where do I get spare parts from in Melbourne?

prashilasingh
prashilasingh  

Call sharks brand developers on 1800 890 840 and they will order the part for you .

Sav2410
Sav2410 · Navigator Lift-Away NV350

Does anyone know if you can use this vacuum wet/dry? I'm wanting to clean my car interior using products suitable for most vacuums.

Musicviolet
Musicviolet  

It's just for dry. Not for Liquid.

cherylrees
cherylrees · Navigator Lift-Away NV350

I need a new dust container for my machine the plastic thing that holds the dust can anyone please tell me where i can get one in Australia?

Darren
Darren  

try the so called customer service sorry i tossed the number '

but if you ring Harvey Norman they should have it.

Smiley
Smiley · Navigator Lift-Away NV350

Can i reverse the air to blow up air mattress?

VioletAngel
VioletAngel  

no.

Loomy
Loomy  

I concur.You can't.

Nee
Nee · Navigator Lift-Away NV350

Is it possible to use my Shark to blow air into a mattress?

VioletAngel
VioletAngel  

No It Isn't possibLe.

Lyn
Lyn · Navigator Lift-Away NV350

Need to know where you can get replacement filters for my shark navigator NV350NZ26 in Australia please.

VioletAngel
VioletAngel  

I don't know of any stores that you can go to for replacement filters, bUt theY Are Available on eBay with free postage... quite a few sellers, make sure you put your search in lowest price plus postage to highest so you can get your best deal.

piper
piper · Navigator Lift-Away NV350

I just bought this and the front filter blows air OUT - is this normal?

greenyblue
greenyblue  

yes I think this is normal it has to come out somewhere.

anagee
anagee  

Sorry Piper but I haven't taken notice of this and cannot answer this question. My apologies.

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