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Simonds QLD, Loganholme

Simonds QLD, Loganholme

4.6 from 212 reviews

Reviews

Review distribution

5 star
159
4 star
38
3 star
3
2 star
4
1 star
8

Julia

JuliaSouth East Queensland, QLD

  • Verified customer

Awesome Job Simonds

published

Simonds has helped us build the perfect home for our family in every way possible, from finding the perfect land, discussing different building designs, answering the phone at random times when we have questions about anything and everything, and still do!! We were aloud to check out the build site with the site manager at any time. The workman ship is beautifully done, all our family has stated it is better then they even thought it would have been. And we stayed within budget which is totally awesome.

Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Julia,
Thanks for the great feedback. We are glad to hear your build exceeded your expectations.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


O.D

O.DSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Thank you to the Dream Team for giving us our dream home!

published

The team at Simonds QLD have been amazing. Thank you to Troy, our SS, who has been wonderful in his willingness and speed to accommodate our request. We have worked along side with him for the past 10 months and he’s always included us in all the decision making. Special mention to Lyn, Rita and Jaz who’ve helped us pre- and during- construction. Lyn, our CRC, went above and beyond to assist us in all our queries and concerns. This build was not without hiccups but Simonds QLD has always rectified without any contention and have gone above and beyond. Thank you again!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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3 comments
Simonds
Simonds H.Simonds

Hi O.D.,
Thanks for your great feedback. We are glad to hear you found our team helpful and efficient.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks

O.D
O.D

Q3972, cheers!

Simonds
Simonds H.Simonds

Thank you for providing that for us. This has been passed through to our internal team.
Thanks, Simonds

Ravi

RaviSydney, NSW

  • Verified customer

A positive building experience

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Build StagePost-Construction
Construction End DateMarch 2019
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1 comment
Simonds
Simonds H.Simonds
JIn

JInSouth East Queensland, QLD

  • Verified customer

Perfect job

published

build my own house with Simonds, the experience is fantastic. friendly staff and every thing on scheduled. good job Simonds, will recommend to my friend in future.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Jin,
Thanks for your great feedback. We are glad to hear you found our team to be friendly and timely in their work.
If you would like to, please provide your job number so we can pass on your feedback to relevant team members.
Thanks, Simonds


  • Verified customer

A+ when you build with simonds

published

our first home just been finished with Simonds, Well done!!!

frist of all, i would like to thanks jessica, everything i need, she always there to help me and also i would like to thanks our project manager Cameron & Russell. the workmanship and quality of my property at helensvale is very good. the final cost is similar with our estimated cost. i did not pay big money for such a big home, i am very happy with them.

if i am building our second home, i will find your guys again.
thank you all.
all the best
regards

ye chen and peng fu

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
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1 comment
Simonds
Simonds H.Simonds

Nayeem Hossain

Nayeem HossainSouth East Queensland, QLD

  • Verified customer

Simonds Homes, the best con artist of the building industry in Queensland.

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Nayeem,
Thank you for getting in touch. We're sorry to hear about your experience. We want to make sure all your concerns are investigated and addressed.
We will pass this onto our internal team to be investigated.
Thanks, Simonds


Butters.

Butters.South East Queensland, QLD

  • Verified customer

Just Missed The Mark From Being Great

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Butters, Thanks for the feedback. We`re always keen to receive feedback to improve future service. We`d love to pass through this information to the Internal Service team so if possible could you provide your job number? Thanks, The Simonds Team


Matthew Singleton

Matthew SingletonSouth East Queensland, QLD

  • Verified customer

Awesome people every step of the way.

published

We spoke with many builders before getting to Simonds. But from the first time we walked into their doors it was a completely different atmosphere. They really wanted to find out about our situation and to match a home to our needs. Through out the process they could not be more helpful or friendly. I will and have recommended Simonds to anyone looking to build. cannot fault.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Matthew, thanks for the feedback and great to hear you had a positive experience building with Simonds. We would love to share your feedback with the relevant team if possible, please could you share your job number? Thanks, the Simonds team.

Kildare W.

Kildare W.South East Queensland, QLD

  • Verified customer

The build is overall good, Customer Service needs Work!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2018
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1 comment
Simonds
Simonds H.Simonds
Henry

HenrySouth East Queensland, QLD

  • Verified customer

Excellent Builder!

published
Customer Service
Site Admin
Transparency
Build StageMid-Construction
Construction End DateAugust 2019
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3 comments
Simonds
Simonds H.Simonds

Hi Henry, thanks for your feedback and trusting Simonds with your first home build! We'd love to share your feedback with the relevant team if possible, would you be able to please share your build number. Thanks, The Simonds Team.

Henry
Henry

Hi, Its Q3747

Simonds
Simonds H.Simonds

Thanks Henry, confirming we have passed this feedback on.


Richy8888

Richy8888South East Queensland, QLD

  • Verified customer

Happy in my new home.

published
Customer Service
Site Admin
Timeliness
Electrical & Lighting
Transparency
Build StagePost-Construction
Construction End DateMay 2019
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3 comments
Simonds
Simonds H.Simonds

Hi Richard, thanks for your great feedback on your build with Simonds. We'd love to share this with the relevant team if possible. Would you be able to share your build number? Thanks, The Simonds Team

Richy8888
Richy8888

Q3725

Simonds
Simonds H.Simonds

Thanks Richard, confirming we have sent this onto the team.


Michael French

Michael FrenchSouth East Queensland, QLD

  • Verified customer

Fastest Build in the Estate

published

This is our first build as we normally renovate, however once we got past the planning and approval stage Simmonds have hit the ground running. From what we have seen so far the quality has been great. Due to our large block the Supervisor allowed us to work on the block around the house while it was getting built. We are currently on track to be one of the quickest builds in the estate and Simmonds have still managed to maintain quality.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Build StageMid-Construction
Construction End DateJune 2019
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3 comments
Simonds
Simonds H.Simonds

Hi Michael, thanks for trusting Simonds to complete your first home build! We'd love to share your positive feedback with the team if possible, are you able to share your job number? Thanks, the Simonds team

Michael French
Michael French

Q3717

Simonds
Simonds H.Simonds

Thanks Michael, confirming this has been sent onto the team.


Mark O.

Mark O.South East Queensland, QLD

  • Verified customer

Grade A customer service!!!

published

My experience with the display house in helensvale with sebastian was amazing he helped me with re designing of the house., when i was finished with him , he constantly updates me and checks if i need something more and if i have any problems not hesitate to call him and just awesome service.
Had a wonderful experience with my gallery , the staff was so helpful,
Maria fixing all my papers and submitting it to council even though i am still waiting for my approval from my bank so that nothings going to be delayed. There always available anytime i need something to change and add ,
Over all happy and will recommend....

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Mark, thanks for the feedback! Great to hear about your positive experience with Simonds!


DeepakDamera

DeepakDameraSouth East Queensland, QLD

  • Verified customer

Great Builder, lived up to the expectations!

published

This is our first build and we were definitely nervous getting into the process. But right from the initial discussions to the current pre handover phase, it's been an absolute pleasure working with Simonds homes. Customer is their highest priority. Our CRC Maria Loranzo has done a fantastic job coordinating the whole time. I wanted a change in my design very late in the build and they came up with a good solution which made us happy. The build is nearing completion and so far the build looks good. Very excited for handover soon. The build time super impressive so far. Good job Simonds team. I would recommend them to anyone for a smooth, stress-free home building.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StageMid-Construction
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3 comments
Simonds
Simonds H.Simonds

Hi Deepak, thanks for the feedback and fantastic to hear you've had such a positive experience building with Simonds. We'd love to share your feedbakc with the relevant teams, would it be possible for you to share you job number for the build?

DeepakDamera
DeepakDamera
Simonds
Simonds H.Simonds

Thank you Deepak, we'll pass this onto the team.

Kiranjeet Singh

Kiranjeet SinghSouth East Queensland, QLD

  • Verified customer

Couldn’t ask for more!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMarch 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Kiranjeet, that's great to hear you had such a positive experience building with Simonds and the Queensland team. We'd love to share your feedback with the relevant team. Are you able to share your job number for the build?

Johnny

JohnnySouth East Queensland, QLD

  • Verified customer

Excellent work from Simonds QLD

published

We have chosen Simonds QLD to build our first home and it has been the best experience. Amazing work right from the very first step into the show room until construction begun, everything were taken care of and excellent communication for each every steps building plan, fit out selections, council and covenant approvals, construction begun. Special thanks to Carol Lok (new home consultant) and Jessica Thurlow (customer relationship coordinator) making my first house building so smoothly. What an excellent and worry-free journey, knowing that the house is taken care by the very best team from Simonds QLD. We look forward for the house to complete in November and would recommend to anyone in the market for a great build.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
Construction End DateNovember 2019
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2 comments
Simonds
Simonds H.Simonds
Johnny
Johnny

Q4046


  • Verified customer

Great Job

published

Simonds team always done a good Job, build the house are very quick. Our Customer Relationship Co-ordinator Jessica and building supervisor Russell did a great job. We were told be everybody how hard it would be building a home, let me tell you Simonds made it an absolute pleasure

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Jay, thanks for the feedback! Great to hear that Simonds has helped provide a smooth home build process for you. We would love to share the feedback with the team if possible. Are you able to share the job number for your build?

The reviewer stated that an incentive was offered for this review


Tony

TonySouth East Queensland, QLD

  • Verified customer

Fantastic work from QLD Simonds Team

published

From start to finish working with the Simond's team has been excellent. From the first time we visited a show home, through to moving in to our new home the Simond's team have done a great job. Our Customer Relationship Co-ordinator Jess and building supervisor Troy did a great job. Job was completed on time and on budget.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
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1 comment
Simonds
Simonds H.Simonds

Andy Gibson

Andy GibsonSouth East Queensland, QLD

  • Verified customer

Great customer service and a fantastic experience

published

We have recently moved into our dream home designed and built by Simonds homes. Our overall experience has been fantastic with dealing with Simonds and especially our Customer Relationship Coordinator Erin Powell. From start to finish Erin made us feel comfortable and informed about our choices and during the whole process was the main reason it was a great experience for us - genuine thanks for your effort Erin.

In addition our construction manager Troy Porter was excelent and delivered a fantastic product well ahead of the contracted date, we couldn't be happier with the workmanship, the quality or the journey we went on with Simonds.

Great job Simonds and thank you :)

  • +1
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
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3 comments
Simonds
Simonds H.Simonds

Hi Andy, thanks for the feedback and that's fantastic to hear you're in your new home! We'd love to pass on your feedback to the relevant team, are you able to share your job number? Thanks, the Simonds team.

Andy Gibson
Andy Gibson

Q3719

Simonds
Simonds H.Simonds

Thanks for this Andy, confirming we have passed that feedback through.


  • Verified customer

A good news story

published

We are over the moon with the treatment we received by all the people we dealt with at Simonds Homes, Chris Faranda the salesperson helped tailor our home perfectly , Maria Lozano our customer Service lady keep her finger on the pulse, Jared Hargreaves also completed the house on time and as per the plans, the girls in Gallery helped make our home the beautiful home that it is Thanks Jesse,Kelly and,Jazmin made all the difference to the end product. We were told be everybody how hard it would be building a home, let me tell you Simonds made it an absolute pleasure

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateFebruary 2019
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3 comments
Simonds
Simonds H.Simonds

Hi Nick, Thanks for the feedback and that's great to hear you had such a positive experience building with Simonds! We would love to pass your feedback onto the relevant team, are you able to share your job number? Thanks, The Simonds Team.

Nick k
Nick k

Q3865

Simonds
Simonds H.Simonds

Thanks for this Nick, confirming we have passed this through to the team.


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