The building process with Simonds overall has been a positive one. However, I was very close to pulling the pin on the whole process as my first CRC took weeks to reply to my messages and then eventually stopped replying right up until I was supposed to sign my final contract. I'm glad I followed through as my new CRC was great and responded and actioned tasks quickly.
Simonds sales consultants are great to deal with and respond quickly and are always honest. I found many other volume builders sales consultants to be dodgy and told me I couldn'...Read more

I started looking at the possibility of building in Jan 2018. After visiting many display homes, I found that when I walked into the Simonds display in Seaford Heights there was a huge difference in customer service that just didn't compare to the rest. Luke Townsend was immediately welcoming from the moment I walked in. While other builders ignored me or didn't seem to give me the time of day (because I was young), Luke approached me immediately but without pressure, explained everything to me in detail and answered all of questions and very q...Read more

Our Construction Supervisor, Heath, was absolutely fantastic. He communicated with us every step of the way and was always on the ball.

The build itself appears to be quite nice. The paint work could've been, and probably should have been, better. The squareset plastering is showing signs of cracking/separation after a month. Structurally the house is great. We're very happy with the overall product and the great service our Construction Supervisor provided. Just a bit disappointment with some of the finishes (more relating to the plasterboar...Read more

I visited display and ask about the cost. I show my all the requirements (Like what I need stone in kitchen, ceiling heights etc ) and plan as well. The sales person [name removed] said that it will be between $310,000 to $315,000. He show me the similar plan which they just built and said as per my all requirement my cost will be around $315,000 ( including footing ). He show me some houses which they are building and I visited their gallery (main office ) in city as well. I paid $500 deposit to get quota. He made quota and comes price $365,00...Read more

We have nothing but good things to say about our entire experience with Simonds Homes.
From the initial enquiry at the display home to getting our keys, we had no troubles and everyone that we encountered on our journey was fantastic!
If we had any queries, or questions during our build, Simonds went out of their way to make sure we were happy with the response and did so in a timely manner!
Being first home owners and first time builders, we were very nervous to start off with (as anyone would be), but Simonds quickly gave us the confidence th...Read more

The preconstruction, construction and handover of our now Home has been nothing but swift and seamless. In particular our site supervisor, Steve Djorickovic. I am based in Sydney, but I have been kept informed throughout the whole build process with photos emailed and messaged. If there were any concerns, a solution was made available so a decision could be made on the spot. Being in construction myself, attention to detail is a must and I could not fault the management of that.

There has been changes in relation to admin staff (3 times durin...Read more

We had a great experience of building our first house by Simond homes. We got keys on end of November 2019. They were really wonderful people to give us a lovely house according to our expectations. We decided to build our house same as display house in seaford height to suit our land plot. Their house designs are very attractive. Luke was the sales consultant who guided and adviced during the journey of house building. He helped us several times during both designing and construction stage. Heath engaged to give us a perfect house by supervis...Read more

After being lied to (or not told all the facts) by two other builders we were a bit apprehensive about going to another builder and having the same thing happen again.
We were looking for honesty and full disclosure and that was exactly what we got from Simonds.
Our first experience was with Luke who's product knowledge was outstanding. He made the process of deciding on the plans of our build so easy.
The next step took my wife and I to Simonds Selection Centre (Gallery). That was a complete learning curve. The staff there were fantastic, we'v...Read more

At the beginning my wife and I were choosing between builders and Simonds stood out because of their value for money and detail of workmanship of their display homes.

In the beginning with planning we dealt with Luke who was very patient and provided us with a lot of detailed information in relation to any changes we made. This took us quite some time as we made a lot of changes but in the end we were very happy with the plans.

Once we entered the selections and building stage Josh was outstanding and incredibly detailed when it came to custo...Read more

We have had a very long journey with Simonds and are still going!

During our construction we were kept well informed by the sales consultant in what was happening and the questions or faults we found during the build we told Simonds along the way.

The main issues we had is such a fact of poor quality with the brick work, the bricklayer did such appalling job with laying the bricks. When using a level that we hope he had used we can highlight the fact of poor brick laying. On one wall we have the top few layers of bricks leaning in at the top...Read more