Simonds SA, Adelaide

We have nothing but good things to say about our entire experience with Simonds Homes.
From the initial enquiry at the display home to getting our keys, we had no troubles and everyone that we encountered on our journey was fantastic!
If we had any queries, or questions during our build, Simonds went out of their way to make sure we were happy with the response and did so in a timely manner!
Being first home owners and first time builders, we were very nervous to start off with (as anyone would be), but Simonds quickly gave us the confidence th...Read more

The preconstruction, construction and handover of our now Home has been nothing but swift and seamless. In particular our site supervisor, Steve Djorickovic. I am based in Sydney, but I have been kept informed throughout the whole build process with photos emailed and messaged. If there were any concerns, a solution was made available so a decision could be made on the spot. Being in construction myself, attention to detail is a must and I could not fault the management of that.

There has been changes in relation to admin staff (3 times durin...Read more

We had a great experience of building our first house by Simond homes. We got keys on end of November 2019. They were really wonderful people to give us a lovely house according to our expectations. We decided to build our house same as display house in seaford height to suit our land plot. Their house designs are very attractive. Luke was the sales consultant who guided and adviced during the journey of house building. He helped us several times during both designing and construction stage. Heath engaged to give us a perfect house by supervis...Read more

After being lied to (or not told all the facts) by two other builders we were a bit apprehensive about going to another builder and having the same thing happen again.
We were looking for honesty and full disclosure and that was exactly what we got from Simonds.
Our first experience was with Luke who's product knowledge was outstanding. He made the process of deciding on the plans of our build so easy.
The next step took my wife and I to Simonds Selection Centre (Gallery). That was a complete learning curve. The staff there were fantastic, we'v...Read more

At the beginning my wife and I were choosing between builders and Simonds stood out because of their value for money and detail of workmanship of their display homes.

In the beginning with planning we dealt with Luke who was very patient and provided us with a lot of detailed information in relation to any changes we made. This took us quite some time as we made a lot of changes but in the end we were very happy with the plans.

Once we entered the selections and building stage Josh was outstanding and incredibly detailed when it came to custo...Read more

We have had a very long journey with Simonds and are still going!

During our construction we were kept well informed by the sales consultant in what was happening and the questions or faults we found during the build we told Simonds along the way.

The main issues we had is such a fact of poor quality with the brick work, the bricklayer did such appalling job with laying the bricks. When using a level that we hope he had used we can highlight the fact of poor brick laying. On one wall we have the top few layers of bricks leaning in at the top...Read more

When my partner and I initially started off looking around to build our first home we were very price conscious. We finally found Simonds, competitive pricing without skimping on the quality, what more could you ask for. Our sales team member Jamie was very helpful and quick to respond. The only issue we had was our first administrator wasn't on the ball and let things wait far to long, when we raised this issue to Simonds they were quick to have another administrator who was much more efficient and helpful.
During construction we had Steve as...Read more

signed contract early 2018. Slab down in December 2019 Sales consultant advised late April 2019 completion date. He pushed me through the design phase "Ive been doing this for long enough to know what I'm doing". don't need to bring an occupational therapist in". consequently design flaws were identified when I began asking questions. Handover was supposed to be 18 July 2019, but delayed due to bad weather, when weather was fine, not perfect Yes weather is bad now because work wasn't done when it was supposed to be. From what i've seen of my h...Read more

We didn’t come to the stage of seeing our contract for the 3.5 months and gave up. We lost 2K deposit and another 2k of interests and fees paid for the land. Hence, I want to warn potential customers NOT to build with Simonds. Some of the reasons are below:

The company has evident staffing problems. Our Sales Consultant left the company shortly after we had signed the preliminary papers. Also, we had to ask to change our Customer Service Representative due to her appalling communication skills- not (fully) replying to emails and not being reac...Read more

We met with Luke Townsend at the Seaford Rise Display Centre and were immediately blown away with his excellent customer service. He listened to what we wanted and quickly worked on a plan that would suit our needs. We customized the Walker by removing the lounge room and making Bedrooms 2, 3 as well as the family room larger. We had a butlers pantry and small study included in the design as well. It is an amazing home!

The team coordinating our build were amazing, with Steve coordinating the build and Michelle keeping us informed of the proc...Read more

It's been just over three months living in our Simonds home, and we've just had our maintenance completed - we submitted the form (which admittedly had some really picky bits and pieces), and the following monday, they were all repaired.
The process was relatively simple, any hiccups throughout the process were smoothed over by our Building Supervisor, Steve Djurickovic; being first home builders, we knew nothing, but Steve had the patience and understanding to guide us through every step.
The biggest highlight was our sales rep, Luke Townsen...Read more