Simonds SA, Adelaide

We have had a very long journey with Simonds and are still going!

During our construction we were kept well informed by the sales consultant in what was happening and the questions or faults we found during the build we told Simonds along the way.

The main issues we had is such a fact of poor quality with the brick work, the bricklayer did such appalling job with laying the bricks. When using a level that we hope he had used we can highlight the fact of poor brick laying. On one wall we have the top few layers of bricks leaning in at the top...Read more

When my partner and I initially started off looking around to build our first home we were very price conscious. We finally found Simonds, competitive pricing without skimping on the quality, what more could you ask for. Our sales team member Jamie was very helpful and quick to respond. The only issue we had was our first administrator wasn't on the ball and let things wait far to long, when we raised this issue to Simonds they were quick to have another administrator who was much more efficient and helpful.
During construction we had Steve as...Read more

signed contract early 2018. Slab down in December 2019 Sales consultant advised late April 2019 completion date. He pushed me through the design phase "Ive been doing this for long enough to know what I'm doing". don't need to bring an occupational therapist in". consequently design flaws were identified when I began asking questions. Handover was supposed to be 18 July 2019, but delayed due to bad weather, when weather was fine, not perfect Yes weather is bad now because work wasn't done when it was supposed to be. From what i've seen of my h...Read more

We didn’t come to the stage of seeing our contract for the 3.5 months and gave up. We lost 2K deposit and another 2k of interests and fees paid for the land. Hence, I want to warn potential customers NOT to build with Simonds. Some of the reasons are below:

The company has evident staffing problems. Our Sales Consultant left the company shortly after we had signed the preliminary papers. Also, we had to ask to change our Customer Service Representative due to her appalling communication skills- not (fully) replying to emails and not being reac...Read more

We met with Luke Townsend at the Seaford Rise Display Centre and were immediately blown away with his excellent customer service. He listened to what we wanted and quickly worked on a plan that would suit our needs. We customized the Walker by removing the lounge room and making Bedrooms 2, 3 as well as the family room larger. We had a butlers pantry and small study included in the design as well. It is an amazing home!

The team coordinating our build were amazing, with Steve coordinating the build and Michelle keeping us informed of the proc...Read more

It's been just over three months living in our Simonds home, and we've just had our maintenance completed - we submitted the form (which admittedly had some really picky bits and pieces), and the following monday, they were all repaired.
The process was relatively simple, any hiccups throughout the process were smoothed over by our Building Supervisor, Steve Djurickovic; being first home builders, we knew nothing, but Steve had the patience and understanding to guide us through every step.
The biggest highlight was our sales rep, Luke Townsen...Read more

Pre-Construction we have had a wonderful experience with Simonds Homes and Kelly Kellogg in particular. Kelly has handled issues that have risen wonderfully, with an open mind and has been so incredibly supportive and knowledgeable. She has put our needs first, as the home owner and has ensured our satisfaction when it comes to changes, materials, colours ect. All of our questions have been answered and we felt very comfortable with Kelly, the nature and attitude she has come to meetings with has ensured we felt confident in her ability to mana...Read more

We would like to thank Simonds for our beautiful new home, well constructed and delivered in within their set parameters. From the very beginning our sales consultant Cahill was very efficient in helping us secure a block to commence with and gave us his time without question or delay.
During our time in the gallery selection (a process that could have been overwhelming) we had great input and guidance from Trish Dean. It was clear she had experience and knowledge along with great people skills to help us make the selections required.
We...Read more

As with any builder and any construction it is impossible for every single thing to go smoothly, so my wife and I had a few issues along the way which admittedly put doubt and concern in our minds. However having been through a build previously with another builder which was an absolutely awful experience we have learned that documented, prompt and fair communication is paramount! This will leave full accountability with the builder having been given fair opportunity to respond and resolve an issue.

Simonds SA's Site Supervisor Steve was a...Read more

Initially Mathew the Sales Representative at St Clair, was very helpful when selecting the design and plan of our home.
We found both workmanship and build quality of a very high standard, inside and outside.
Our build is well managed by Heath our site supervisor, who at all times kept us updated with all the progress and that is really helpful and professional. He always answer any query regarding the build.
We were very impressed by Kelly Kellogg our CRC, who kept us informed of requirements and progress and supported us whenever necessar...Read more