Sirius SL906-L Series Questions & Answers
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We cannot find the sidesprings in the box or on the rangehood. Where are these located?
My power went off and now my range good starts and stops if it’s own accord how do I re set it. I have tried with the remote but that does not work. Regards Bob
Call Sirius distributor in Melbourne
Hi Robert, If you have are having issues with you rangehood please book in a service repair via the following link external link .
Kind regards, Sirius Customer Service
Hi there, we have a Sirius range hood about 1.5 years old. The fan indicator lights have just begun flashing when the unit is not turned on. Any idea what this means?
Hello, We purchased this range hood and have had it installed. It is extremely loud - not what it sounded like in store. In store it was quiet and this sounds like a truck is in the kitchen. Additionally, when we change the fan levels the noise does not changed and it does not seem to be getting stronger.
Hi Sirius team, SL906-L 520 is not running, the light is ok, but the fan stop running. When I click on the speed button, only the sound “tik”…. Not too sure what was wrong, we have been used it for years. Thanks for your help.
Hi Thinh,
Please contact our Technical Support team on 1300 762 219 for further assistance.
Kind Regards,
Sirius Marketing Team
I had the exact same problem as Thinh N., and I contacted the number you've provided, I was always very happy with the product, but now I would rather replace my whole kitchen than to speak with your costumer "assistance" again.
Hi How did you rectify this issue?
Hi, I changed main board of the rangehood and also the external fan. You can buy part from statewide app.com.au
Hi Sirius team, SL906-L 520 is not running, the light is ok, but the fan stop running. When I click on the speed button, only the sound “tik”…. Not too sure what was wrong, we have been used it for years. Thanks for your help.
Hi Thinh, Thanks for contacting us, I would suggest contacting our warranty / service team to get a technician to come and inspect the unit. You can reach them on the below :) Warranties number: 1300 815 589 arisit.warranties@arisit.com
Kind Regards, Sirius Marketing Team
Hi, I have a SM923 520 in cabinet above 600mm induction hob. We have had a reasonable amount condensation dripping onto cooktop, also noticed some on cables above the filter. Through wall vent all in order. Thoughts?
If I had my time again, I would not buy a Sirius. Very poor warranty and technical support from the Melbourne importer. Very noisy on higher settings. Not fit for purpose.
Hi Mike,
Can you please email this through to arisit.marketing@arisit.com? We will assist in communicating with our Technical Department further.
Kind Regards,
Sirius Marketing Team
Hi can you please advise me of the decibel rating on this rangehood. I
Hi Hayden, Thanks for contacting us, unfortunately, we don't record the rating of our range hoods anymore due to the fact there are a number of factors that can affect the noise level such as the ducting used and how it's installed.
If you a concerned about the noise level I would recommend having a look at our off-board range hoods, these are designed so that the motor is installed away from the rangehood resulting in a much quieter operation.
external link
Kind Regards, Sirius Rangehoods
Hi, I have this range hood. The grates were taken out for cleaning and when they were returned to the unit they were placed the wrong end in (so that the knob is on the side not facing out). I am now having trouble pulling the unit to remove. Is there anyway to fix this myself? Thanks
Hi Carole,
Thanks for contacting us, if you could please provide your email address I will send you a video of how to turn the filters back around.
Kind Regards, Sirius Customer Service
I have a 60 cm induction cooktop. Is the Sirius 70 cm would be a better option than the 52cm? Im hesitant as I havent seen any reviews for the SM923700. Do you have a link to some?
I can't answer that question as I am a customer. My suggestion would be to talk to the agent in Melbourne or a reseller.
Hi GJP, The Sirius SM923 700 would be a better option for your 60 induction cooktop as you will have better extraction with a Rangehood that is bigger than the cooking surface.
Regards,
Sirius Team
I bought it last week, it’s beautiful and powerful. I knew I should clean the filter regularly, and my question is: Do I need clean fan motor, blade regularly, and how? Because my cooking style is “greasy “!
Hi David, You should not need to clean the motor or fan blades at all. Oil and grease is collected in the baffle filters, which is then easily cleaned in the dishwasher. If there is any oil residue around the baffle filter this can just be wiped away with a sponge or paper towel. Regards
Grease and oil get sucked inside beyond the filter. It’s disgusting, we’ve only installed it one year ago. Impossible to clean. Is there a way to clean the actual fan motor and blade?
My cooker is only 54cm wide however my ceilings are high. Will this model be adequate enough given the top of the stove is ~2.2m from the ceiling (plus the ducting to the metal roof)?
Hi Kylie, The SL906-L 520 rangehood is to be installed into a cabinet over the cooktop. This rangehood needs to be between 650mm - 750mm from the cooktop for optimal extraction. Regards
Hi Anthony, thanks for your response. However my question is regarding whether this model has enough suction power/airflow movement for a house with high ceilings (when installed at the correct height) or would you recommend going wider?
Hi Kylie, The 520mm rangehood will be sufficient for this cooktop, regardless of ceiling height. Regards
Great. Thanks Anthony. This confirms my thoughts that the salesperson I spoke to at one of those major stores was just trying to sell me a 900mm, which might look a little odd.
My SL906-L850 (4.5 years old) Rangehood has a grinding noise when Turned ON and OFF on SPEED2. Speeds 1 , 2 & 3 are fine when turned ON, however the grinding noise is extreme when the fan is turned OFF, whilst on the speeds. It comes to a noisy grinding stop on speeds. The Rangehood has always been carefully and caringly maintained. It seems that my problem is an almost exact replica as per the problem that Darko G has earlier mentioned Your attention and response would be much appreciated Thank you Mervyn
Hi Mervyn, It is difficult to determine the issue without seeing the rangehood. It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a solution or if they think a technician needs to come out to have a look. Regards
Hi team we have a brand new off board 900 sl em canopy range hood. A number of time since installation 4weeks ago the fan unit has been stuck or very laboured to start spinning now tonight it won’t engage at all. This motor will need to be replaced ASAP.
Get in touch with the supplier and get it replaced
Hi Nick, It is difficult to determine what is causing the problem without seeing the rangehood. Please give Arisit Technical Support a call on 1300 762 219 to arrange for a technician to come out to have a look. Due to COVID-19 lockdown restrictions, it may be difficult to get in contact via phone, so you can also contact them by email at arisit.warranties@arisit.com. Regards
Hi i'm having trouble with condensation inside the ducting of the flu. Do you sell a dampener for this problem or do you have another suggestion.
Hi Robert, It is difficult to determine the issue without seeing the rangehood or the ducting. It would be best to give Arisit Technical Support a call on 1300 815 589 to see if they can recommend a solution or if they think a technician needs to come out to have a look. Regards
Hello, we're looking at the Turbo SI-TUR-520-BISS model and wondering if it's possible to retrospectively add an external motor if we find that it's not extracting powerfully enough with the inbuilt one? Also, we need one that is around 760m3 extraction rate - would this still be suitable or will it be having to work hard on the power boost setting every time we cook?!! Many thanks.
Hi Jill, The SI-TUR-520-BISS is not a Sirius rangehood model. If you are after a 520mm undermount rangehood then the Sirius SL906-L-520 rangehood is a good choice as it has a 1020m2/h extraction rate. You can't attach an external motor to a rangehood that already has an onboard motor, but with these Sirius models you won't need to. Regards
Hi, we are all quite tall and 700 is quite low to have our rangehood but the booklet says 700 max above an induction hob. Our installer says 750 is normal. Does the 50mm differencw matter?
Hi Maree, If you want to raise the rangehood above the recommended distance, we advise you to choose a twin-motor rangehood, as this will be powerful enough to deal with the increased condensation from an induction cooktop. Regards
Can you use a Sirius SL906 L850 850MM rangehood with a 900MM Cook top or will it be to small? Thanks
Hi Chich, The 850mm undermount rangehood is quite powerful so it should be fine over a 900mm cooktop. If you would like a stronger extraction rate but would like the same size rangehood, we recommend looking into the Sirius SL906-L EXCEL 850 rangehood, which is still 850mm wide but features a twin motor. Regards
Dear Sirius Team I am considering to buy Sirius SL906-L 850 but i am confused about the cost it will add to my total purchase. The rangehood alone cost around $1300 and i am still confused what other things we will need to get it fully installed with offboard motor. And how much is the installation charges and who can actually install the rangehood correctly.
Hi Kamal, The SL906 L 850 has an onboard motor. If your wanting the external motor version of this undermount then the model number is SL906 EM-L 850. To get the rangehood installed correctly you will also need to purchase ducting.
We have a Ducting Guide to help you determine how to duct the rangehood and ducting kits on the Sirius Website. external link
For more information on ducting you can call our Sales Department on 1300 762 219.
Regards.
I have a 900 induction cook top. We are currently thinking of replacing our canopy rangehood which is useless. The overhead cupboards will be replaced to accomodate for an undermount rangehood. however, in order to make all the overhead cupboards equal in size our opening will be 760cm meaning we cannot fit the Sirius 850cm.
My question is will the 520 with outboard motor be sufficient over a 900 induction cooktop?
Regards, Tanner
Hi Taner, Unfortunately no, For a 900mm induction we'd recommend the twin motor onboard 850 model, at a minimum the 850 offboard with the motor no further than 3 metres away. Rule of thumb with a rangehood, the cooking zones should not be greater in width than the hood. A 900mm induction zones are generally 800mm wide in total as they don't go all the way to the edges of the glass. If you installed the 520mm single motor you would have major issues with condensation from the cooktop. Induction cooktops create 60% more condensation than gas cooktops as there is no heat from the flames to burn off residual moisture.
Kind Regards,
How do you remove the filters for cleaning please my no is 0424731881
Hi Richard, The filters are spring loaded, so just grab the knob on the filter and the whole thing forwards, then pull downwards to get the filter out. It can then be placed in the dishwasher to clean and then refitted when it is clean and dry. Regards
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