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Smart Homes For Living
4.5 from 419 reviews · View Statistics
See the Best Project Home Builders in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Smart Homes For Living

Reviews

  • Build Stage
  • Customer Service
    4.5 (198)
  • Site Admin
    4.2 (149)
  • Timeliness
    4.2 (163)
  • Structural Integrity
    4.6 (109)
  • Plumbing & Waterproofing
    4.5 (101)
  • Electrical & Lighting
    4.7 (100)
  • Flooring
    4.6 (99)
  • Transparency
    4.3 (153)
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I regret building now

published
Customer Service
1/5
Site Admin
1/5
Smart Homes For Living
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Don’t build with Smart Homes or any other BGC company.

published
Customer Service
1/5
Site Admin
1/5
Smart Homes For Living
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Daniel
Daniel
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Lee
LeePerth, WA
  • 2 reviews
  • 6 likes

Shocking wait times

published
Customer Service
1/5
Site Admin
1/5
Smart Homes For Living
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Lee
Lee
Smart Homes For Living
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Kristijan
KristijanPerth, WA

So far so good

published

Dan Costello was more then helpful in finding us ,a house the way we always imagined and wanted, we can’t wait to see the ending. He was extremely honest,upfront, and be able to make us happy with the our price range!He was extremely communicative and easy to reach to answer any if our questions at all times.Highly recommended!

Build StagePre-Construction
Smart Homes For Living
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Michael
MichaelPerth, WA
  • 2 reviews

Almost perfect, but not quite.

published
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Customer Service
4/5
Site Admin
1/5
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Review collected in partnership with Smart Homes For Living

The reviewer stated that an incentive was offered for this review

Melanie O.
Melanie O.Perth, WA
  • 3 reviews
  • 2 likes

A Warning for future customers

published
Customer Service
1/5
Site Admin
1/5
Smart Homes For Living
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Kurt
KurtPerth

Our Experience

published

1. Customer Service was always good, from the Sales Rep to the Construction Consultant.
All our questions throughout our build were answered, we were never ignored.
We had 3 or 4 different Supervisors during our build, which thankfully did not cause too much issues.
2. Quality of the build was overall really good.
The Paintwork was the only real issue I had, just seemed like there was zero prepwork done whilst painting
3. PCI meeting and items were handled well with nil complaints

Our experience with SmartHomesforLiving was overall smooth considering everything that has happened.

Customer Service
5/5
Site Admin
3/5
Smart Homes For Living
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JoS
JoSPerth, WA

Smooth sailing

published

We have recently entered the construction stage of our build. From our sales rep to our pre-start consultant the service and communication from smart homes has been great. We have received a lot of emails and updates keeping us up to date with any delays or impacts and providing reassurance. We are excited to see progress on our block and can’t wait for our new home.

Customer Service
5/5
Build StageMid-Construction
Smart Homes For Living
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Amazing service

published

Only at the start of our journey but so far it's been great.
Big thank you to Freddie. he has been absolutely amazing throughout the process. He's very knowledgeable, professional and friendly. We've received nothing but great communications and positive guidance. We highly recommend Freddie at smart homes for living.

Customer Service
5/5
Timeliness
5/5
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Zoe
ZoePerth, WA

Exceptional Service - Highly recommend

published
Customer Service
5/5
Site Admin
5/5
Smart Homes For Living
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Jesse Jones
Jesse JonesPerth, WA

A perfect choice for a new beginning!

published

We have had an amazing start to our journey. Ram has taken the patiance to help us creat our dream to come true. He is very laid back but at the same time, he keeps it very professional. We chose Smart Homes for living because of Ram's genuine care and attention to detail. We look forward to the rest of our journey with Smart Homes For Living.

Customer Service
5/5
Build StagePre-Construction
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Emma watson
Emma watsonPerth, WA

Beautiful Home

published

The build went extremely well considering the delays ect due to covid and trade shortages, Jeremy and his team were superb throughout the entire process and I’m extremely happy with the final product of the build. The selections were incredible with smart homes and made it stand out from the rest of the pack.

Customer Service
4/5
Site Admin
2/5
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TKS
TKSPerth, WA

Nothing but amazing...

published
Customer Service
5/5
Build StagePre-Construction
Smart Homes For Living
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Eglinton build

published

Throughout the duration of my build the industry boomed significantly. This made labour and materials more expensive and harder to come by. Given this, my build was nothing short of amazing workmanship and I was still given keys a year after the slab went down. The smart homes team were very quick to communicate any changes or challenges and were also quick to respond whenever I reached out with questions. From sales to Prestart and construction, every staff member I dealt with were helpful and a pleasure to deal with!

Customer Service
5/5
Site Admin
5/5
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Ann
AnnPerth, WA
  • 2 reviews

Outstanding

published

The moment I walked into the sales office I knew I had to look no further, at 20 years of age and solo I received nothing but positive and supportive guidance through the home building process, every inquiry has been dealt with efficiently and professionally, I highly recommend Freddie Gluhic and Smart homes

Customer Service
5/5
Timeliness
5/5
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Questions & Answers

Kumar2003
Kumar2003asked
Smart Homes For Living

Can you please advise how long will take the slab down and bricklayers after scheduling completed? what is the current building timeframe?

7 answers
Emily
Emily
Kumar2003
Kumar2003

Thanks for your response… let see how is going to be the next level… we don’t know

Sree R.
Sree R.

Hi Emily, Is there any update regarding Slab Down, It may be already 7 weeks for you post prestart finalisation, please share the updates as my post prestart finalisation was a week ago, Thanks

susan
susanasked
WA, Osborne Park

how much extra to build in denmark wa and what is your waiting time

1 answer
Smart Homes For Living
Smart H.Smart Homes For LivingSend a private message

Hi Susan,
Unfortunately, we don't currently build in Denmark.
Thanks,
Smart Online Team.

Karen
Karenasked
Smart Homes For Living

I wrote a review on here about a month ago.. it has never been posted nor did I ever receive my $25 gift card. I did receive a call however I am still waiting for some of my maintenance issues to be resolved.

4 answers
Smart Homes For Living
Smart H.Smart Homes For LivingSend a private message
Smart Homes For Living
Smart H.Smart Homes For LivingSend a private message

Hello Karen,
We hope you're well. Just following up the above & hoping you're able to send us your job number so we can action your request.
Thank you,
Smart Online Team.

Karen
Karen

Hi job number is 1914429

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