Smeg SBIM30X Questions

kevin57white1y

The release button to open the Smeg Model SBIMCOX-1 has pop out as the plastic clips holding the button have broken. Can this be fixed. Kevin

Deb1y

How can we repair the LED display

Kumar2y

All of a sudden my SMEG Microwave SBIM30X turned OFF I did switch off and switch it back ON and again nothing was turned ON

Fred P.3y

why does my smeg SBIN30X Microwave/Steamer switch off after 10 min. let it sit for approx 5 min then the power comes back on, but will only run for 2 -3 min and shuts off again. think its over heating. solution?

Smeg DM 3y

Dear Fred P., Please contact our technical support team on 02 8667 4888 and they will be able to assist you. Regards Smeg

Cairns6y

Hello, i agrre with the above comments. So it takes a littlelonger and things do eventually cook or heat up. My issue is the timer set nob, it jumps from (in sec) 10 to 30and back to 20. If i go slow i might take 4 or five minutes to get to the time i actally want, very frustrating. is ther a quick fix or do i need a new timer. Thanks

Brad6y

trying to ascertain where this micro is manufactured

Patrick H6y

We have the smeg sbim30x built in microwave and steamer oven.

After we used it tonight, the fan would not stop.

When you close the door, the fan sounds and the microwave does not start.

When you press all the buttons (apart from the start/reset button) they work, but the start/reset button does not start the microwave instead clears all the settings.

We have attempted to turn the microwave on and off at the power and this does not reset the settings and the fan still sounds when you close the door.

I would appreciate any guidance you would be able to provide on how to fix this issue.

Smeg DM 6y

Hi Patrick H., Could you please email service@smeg.com.au with your name, address and contact number. Please mark the email to the attention of Lesley. Once she has this information, she will be in direct contact with you to discuss. Regards Smeg

Michelle W. 2y

Hi Patrick. Did you get an answer on this at all? We have the same problem happening just now. Thanks.

Kerrie9y

How do I go about trying to access a refund for this dangerous metal sculpture? Any advice gratefully received....

Margaret 9y

I presume the first point of call, Kerrie, would be the retailer you bought it from. I didn't try, but I'm just as unhappy with the Smeg double oven we bought. We were lead to believe the small oven could be used like a grill, but you have to have the door closed so food like cutlets tend to stew a bit in the trapped steam. Sorry I can't be any help but I'd be interested to know if you have success.

Lorraine d. 9y

I approached the retailer who went in to bat for me with the sales rep. I did receive support from the sales rep, but they left the company. Alantin (service dept) said there was nothing wrong with the unit. So, I pulled out the big guns and wrote an honest review of the product and posted it on line. My review lit up like a Christmas Tree and my story was backed up by emails, the retailer and the trail left by the ex-rep. I was contacted by a senior sales manager who attended to my concerns very promptly. Hope that helps.

Kerrie 9y

I have been contacted by Smeg and they have been very sympathetic and speedy in their desire to get this sorted for us.... they are picking up the microwave next week and providing a full refund. Although I'm very happy with the outcome I just wish I'd not persevered and contacted them sooner... I was pleasantly surprised by their response I must say... now I just need to fill the hole in the kitchen! i can't thank you all enough for helping me to get my brave on and post my complaint...