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Soho Living

Soho Living

 Verified
Soho Living
4.7

486 reviews

Positive vs Negative
92%8%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.6
Site Admin ?
4.5
Timeliness
4.2
Structural Integrity
4.5
Plumbing & Waterproofing
4.4
Electrical & Lighting
4.6
Flooring
4.5
Transparency ?
4.5
486 reviews
Lauren
Lauren
  Fair Incentive Verified

We’re currently building our townhouse with SoHo Builders (our first build with them) and the experience has been fantastic. Ryan, our Site Manager, has been exceptional! He is professional, knowledgeable, and always keeping us well informed. His proactive approach really stood out; the only issue I raised had already been identified and actioned… Read more ·  1

before I even mentioned it. This is my third home build overall, and Ryan is by far the best Site Manager I’ve worked with.

A big thank you as well to Renee, our Building Coordinator, who has been incredibly responsive and helpful throughout.

Soho Builders have been amazing we highly recommend them!

Eff
Eff
  Fair Incentive Verified

My experience with Soho Living has been amazing!!! I would highly recommend them as this is my first time building and it’s been great!! Dane from the beginning was exceptional.. Dane went above and beyond to find the perfect home for me… No question no concern Dane always there to guide me.. The whole process was stress free thanks to Dane… My… Read more ·  1

building coordinator Renee is absolutely wonderful..! Renee kept me updated explaining any concerns I had always giving me peace of mind. Took the time to go through all my plans in person explaining all the details she has been a pleasure to work with !!!! My journey has been great thanks to Dane Renee and my building supervisor Mathew who are all amazing I am truly grateful for making this experience a good one!!!

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Ayesha M.
Ayesha M.VIC
  Fair Incentive Verified

I recently completed my build journey with SOHO Living and wanted to share my experience. Site Supervisor: Josh Building Coordinator: Renee Throughout the entire build process, both Josh and Renee were incredibly supportive and helpful. They kept us updated every step of the way, which made the experience smooth and stress-free. The handover… Read more ·  1

was completed on time, and we couldn't be happier with the level of support we received from the entire team.

Overall Experience: Highly satisfied with SOHO Living's professionalism and customer care.

Reviews with attachments

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leap k.
leap k.VIC
  Fair Incentive Verified

Excellent experience building with soho and dealing with Stephanie and Jorge . Updating and following up was always quick and on time . the quality of the build is fantastic . I would happily build with them again . Show details ·  1

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harri m.
harri m.Victoria
  Fair Incentive Verified

It was a really nice experience with Soho Living. Construction and building was on time. Updating and following up was always quick and on time as well. Highly recommand be with Soho Living Show details ·  1

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Denise R.
Denise R.
  Fair Incentive Verified

I had a very positive experience with SOHO Living. I had many questions and requests throughout the process, and both Ryan and Oz were incredibly patient and thorough in answering everything. I’ve also received great feedback from family members who were impressed with the quality of their work. I would happily build with them again. Show details ·  1

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Jaime Cooper
Jaime CooperVIC
  Fair Incentive Verified

Had an amazing experience with Hayley and Oz. The build is finished to a high standard, but not only that, the communication has been great. The timing was also top tier, I started building in May and I am moving in prior to Christmas. Thank you to the Soho team. Show details ·  1

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Resistant K.
Resistant K.
  Fair Incentive Verified

I had a very good experience building with SOHO. Everything was transparent and any required works were addressed quickly. Oz and Hayley has been very helpful and made my transition into a home a mooth process. Would recommend! Show details ·  1

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Amanda S
Amanda SVIC2 posts
  Fair Incentive Verified

We had Oz as our builder for the build as as first home buyers who were very nervous and didn't know what to expect, he was so patient with us but more importantly he was honest about what to expect. We found the whole SOHO team to be fantastic, from the staff on-site to the the people working at Head office and in sales, thanks for making the process as seamless as possible, and for making all of my optional extras happen too! Show details ·  1

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Manojkumar Chenniappan
Manojkumar Chenniappan
  Fair Incentive Verified

SOHO delivered an excellent experience from start to finish. The build quality is outstanding, and the team was professional, responsive, and easy to work with. Highly recommend them for anyone looking for a reliable home builder Show details ·  1

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Annika Cooper
Annika CooperVIC
  Fair Incentive Verified

Our experience with Soho has been fantastic, easy to communicate with and kept us up to date with every stage of our build! Our project manager Oz has been professional during our whole experience! Show details ·  1

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Ram
RamVIC2 posts
  Fair Incentive Verified

We have just completed our turnkey house and land package with Soho Living and there are no concerns at all. The processes was are very smooth. Big thanks for excellent service by site supervisor Mr Ryan and office co-ordinater Renee Gauci. Show details ·  1

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Betty Stojanovski
Betty Stojanovski
  Verified

I recently had the pleasure of working with Soho Living on a townhouse build in Deanside, and I am absolutely thrilled with the results. A standout part of the experience was Nikita, who managed the project from start to finish with remarkable professionalism. As a point of contact throughout, he was incredibly attentive, responsive, and proactive… Read more

in addressing any questions or concerns. His dedication made the entire process seamless, which is no small feat when building a home.

Nikita's commitment to ensuring everything ran smoothly was evident from day one. He was always available to offer advice, keep me informed on progress, and ensure that every detail of the build was exactly as I envisioned. It was clear that he took great pride in his work, and his customer service went above and beyond what I expected.

The quality of the build itself is outstanding. For a high-volume builder, the craftsmanship and finish were exceptional, and it's all thanks to the attention to detail Nikita brought to the project. The design, materials, and overall execution truly set Soho Living apart from others in the market.

If you're looking for a reliable builder with a personal touch, I highly recommend Soho Living. Nikita is a real asset to their team, and I have no doubt that he plays a key role in ensuring their homes are of the highest quality. You can trust that your project will be in excellent hands with him!

Project Home Builders

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Sihlobo M.
Sihlobo M.VIC
  Fair Incentive Verified

Amazing build by team SOHO. Highly recommend to anyone who wants 5star service. Building supervisor was transparent and accommodating. The whole process was second to none. I Will be back Show details ·  1

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Irene T.
Irene T.
  Verified

I have a property in VIC, and SOHO Living is the builder. The house is really nice and the appliances they used are superb top brands. The details of the house is also very neat. You can have a peace of mind to build with Soho Living. Show details ·  1

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CBD Melbourne Check
CBD Melbourne CheckVIC2 posts
  Fair Incentive Verified

I had the pleasure building a townhouse with Soho, the delivery team was so friendly, cooperative, supportive and always works for your best interests. The final product was delivered on time and the quality was top notch! I like how it is compacted and specious the same time. I had all I need. Show details ·  1

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Melissa S.
Melissa S.
  Fair Incentive Verified

Wow! What can I say, Soho Living have been a dream to work with in building my 3 bedroom townhome. From the beginning they were very friendly, knowledgeable and accomodating. I added variations to the plans for things like fridge plumbing, shower niches etc all which were executed perfectly. The finishes in the home are amazing, from brand name… Read more ·  1

appliances, soft closing cabinets and colour schemes, you cannot go wrong with Soho. Throughout the process Jazmin the building coordinator and Darren the site supervisor were phenomenal, any query or questions I had was answered within the same day and the continual flow of information from them was fantastic. Inspection and handover were made a breeze with Darren.

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Michelle
MichelleVIC
  Fair Incentive Verified

Highly recommend building your first home with SOHO Living. They have made the process so easy and at ease with their outstanding communication from both the admin and build team. My site supervisor, Oz, also went above and beyond by keeping me updated with calls and videos of the house. I am also very pleased with the house design and colour… Read more ·  1

schemes they have to offer. Very professional, friendly and stress-free build company! I really enjoyed seeing the updates of my build along with email correspondences of monthly updates and what to expect! Thank you Renee, Oz, Harmonie and the entire team at SOHO Living.

In-depth reviews

Victoria
VictoriaVIC
  Verified

I couldn’t recommend Soho Living enough! As a single mum building and buying my first home, the whole process can feel overwhelming, but my experience with this company was truly wonderful from start to finish. A big thank you to Renée for all her help with the paperwork. She was always on top of everything, keeping both myself and my mortgage… Read more ·  1

broker updated every step of the way. Nothing was ever too much trouble, and she was always willing to help whenever needed. I also want to say a huge thank you to Paul, who was an amazing builder throughout the entire process. He kept me updated with regular communication, sending photos of the progress and always being happy to provide measurements or help with any little touch-ups I needed. During my final walk-through, he made me feel so comfortable, and we even had a great chat along the way. I’m so grateful to the whole team for making this journey such a positive one and for helping me achieve my first ever home. I truly couldn’t recommend them enough

Vanessa S.
Vanessa S.7 posts
  Verified

Just moved into my new home built by SoHo and I love it . From my first conversation with Nik which by the way is an absolutely lovely guy and an amazing sales agent and answered all my calls and responded always too me even at night which made me feel at ease with my decision to buy and build as you here all these horror stories with builders and… Read more ·  1

this was my first house so I was nervous if I picked the right builder or not. . Once my land titled the ball went rolling so quick I was surprised how quick it actually went. Mathew was my site supervisor who always returned my call in a timely manner and was very friendly in all aspects of the build. The house went up quickly and on time. Mathew was very organised and knew what he was talking about in all aspects of the process and I never felt like I was bothering him. We had one hicup with the concreting which was fixed however I do feel like they could step their game up with better concreters in future however the end result was fabulous and even after Soho getting my last payment from my bank for the house nothing changed with the communication what so ever so thank you to all that were involved with the last house built on Romulea circuit Diggers Rest you all were amazing from start to finish and I appreciate all your hard work and dedication to help create an amazing job with my house. So glad I picked SoHo Living ❤️❤️❤️ Highly recommend !!

Vanessa

Megan B
Megan B
  Fair Incentive Verified

I recently purchased an established (3 years old) SOHO Living townhouse that needed the floor to be replaced due to a previous kitchen leak. The warranty and maintenance teams at SOHO Living went above and beyond in their assistance. From the beginning they were transparent and honest about the entire process of the floor replacement. They… Read more ·  1

organised inspections of the damaged flooring and on the day of the floor replacement they came and moved my furniture for me both before the damaged floor was removed and after the new floor was installed. They also provided me with a list of the paint colours in the house so that I could touch up cosmetic damage from the previous owner and also provided assistance in getting my gas cooktop fixed (not SOHO Living's fault - Fisher & Paykel defect). When I purchased this house I was unsure that I would receive any warranty support as I was not the first owner, so I was very grateful when they provided the wonderful help. The team at SOHO Living were professional from the very beginning and I am delighted that I purchased a SOHO Living home (even though I'm not the first owner of this lovely home). Highly recommended!

Positive reviews

sodany
sodanyVIC
  Verified

I just received the new home ready to move in from SOHO living. It was great to have opportunity to cooperate with builder team. We the owner of the property recommend who are looking for the new home to contact their team. You will not be feeling regret. Show details ·  1

Project Home Builders

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Archana P.
Archana P.VIC
  Fair Incentive Verified

It was great experience knowing Soho Living & better coordination, communication by Josh & Renee over the pre & during construction period l. The outcome of the product was with quality & timely manner making us happy ! Show details ·  1

VLR
VLR
  Fair Incentive Verified

I built my first home with SoHo and overall had an excellent experience from start all the way to the end. I felt heard and looked after. Completely recommend working with this company. Show details ·  1

Negative reviews

Samantha J.
Samantha J.
  Fair Incentive Verified
Customer Service
Site Admin
Timeliness

Good but you’ll be waiting a few years before actually moving in – Affordable and modern builders but it has been 2.5 years since signing and paying a deposit and my townhome has only now started construction. Due to delays I was made to pay an extra 3% (in my case 10k) but the company have been good and said it does not have to be payed until a later stage in the building schedule. Communication between emails… Read more

and phone calls has been good and relatively quick, they are happy to answer any questions I’ve had in a timely manner

Soho Living
Soho Living    

Hi Samantha, Thank you for taking the time to leave a… Read more

Krystal
Krystal2 posts
  Verified

Stay clear of SOHO living – Save yourself the hassle and build with someone else, very unprofessional and untrustworthy staff I would not recommend soho to anyone that is new to the market, look at reviews before signing contracts. Show details

Soho Living
Soho Living    

Hi Krystal, Sorry to hear about your experience.… Read more

Rosie
Rosie
  Fair Incentive Verified

Sh** On Home Owners (SOHO) – Overall we are happy to be in our home but it has been a process. The workmanship and build quality is what you can expect from a mass construction project on the cheaper side. Communication throughout the build was extremely poor and we had issues with our complaints being ignored. It was also hard because we went through many different contacts… Read more

from sales, coordinators and supervisors and none of them seemed happy with the company and the site supervisor was definitely over-worked. The cost remained the same throughout the build. We are still waiting for some items to be attended to.

Soho Living
Soho Living    

Hi Rosie, Thank you for taking the time to leave your… Read more

Recent reviews

LoniandAlex G.
LoniandAlex G.VIC2 posts
  Verified

Build Number 603279: Fantastic service the whole way through! Kade and the sales team have been extremely helpful and the facade design was next level and beautiful. Would highly reccomend Show details ·  1

Paul
Paul
  Fair Incentive Verified

⭐⭐⭐⭐⭐ We had an excellent experience from start to finish. The entire team was professional, reliable, and highly skilled. Our site supervisor, Oz, was outstanding—well organised, communicative, and always available to answer questions and address any concerns. Hayley was also fantastic to work with, providing great support and clear communication… Read more ·  1

throughout the process. The quality of workmanship exceeded our expectations, and the build was completed on time and within budget. We are extremely happy with our new home and would highly recommend them

safeer
safeer2 posts
  Fair Incentive Verified

I am really happy with the Soho living service. firstly they build well before then due date secondly they are always available for help. The build quality is really good specially the fully tiled washrooms are great. and because of this service and quality i am booking my second townhouse with Soho living again this week. highly recommend Show details ·  1

Aari
AariVIC
  Fair Incentive Verified

SOHO Living, from start to finish, not only assured me that in each stage of the building process of my property that was done with quality, care and also if there were any issues that arose, that I was aware. Thank you to Oz and Hayley, and to the also recently passed Craig. Thank you SOHO again! Show details ·  1

Dylan
Dylan
  Fair Incentive Verified

Soho has gone above and beyond for my build I am very happy with the quality and service that they have provided me for my first home, grateful to the team for all their hard work. Show details ·  1

Thinh ngo
Thinh ngo
  Fair Incentive Verified

Andrew, our supervisor, has been looking after us very well. He's very flexible with appointments and quick to respond to our inquiries. We were excited to have the handover today. The build process was a lot faster than we thought. Thank you again! Show details ·  1

Nick Maz
Nick MazVIC
  Fair Incentive Verified

from start to finish the building process was easy. from the office staff to the supervisors Soho were very helpful and informative though the whole process. very happy with the end product as well. highly recommend Soho ! Show details ·  1

fleur
fleurVIC
  Fair Incentive Verified

Building our home with SOHO Living was an absolutely seamless experience from start to finish. The entire process was stress-free, and the team delivered on every promise with professionalism and attention to detail. What truly sets SOHO Living apart is their incredible value features that other builders classify as “upgrades” (and charge extra… Read more ·  1

for) are included as standard in their packages. Beautifully thought out, with clean, modern finishes that make every space feel elegant and functional.

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