Soho Living
Verified510 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
AI reviews summary
The overall sentiment for Soho Living is overwhelmingly positive, with customers frequently highlighting a stress-free and efficient building journey. The company is particularly noted for its ability to deliver homes ahead of schedule, often completing builds within four to six months. Communication is a standout theme, with numerous clients praising specific site supervisors and coordinators for their responsiveness, transparency, and regular photo updates.
Pros
- Efficient Project Timelines: Multiple reviews highlight that homes were delivered on time or significantly ahead of the promised schedule, with some builds completed in just four months.
- Exceptional Communication: Customers consistently praise the proactive updates from site managers and coordinators, noting that queries are often answered within the same day.
- High-Quality Inclusions: The use of premium standard features—such as Smeg or Fisher & Paykel appliances and fully tiled bathrooms—is frequently cited as providing excellent value compared to other builders.
- Seamless First-Home Experience: First-time builders and investment buyers repeatedly mention how the team simplified complex processes, making the experience approachable and manageable.
Cons
- Pre-Handover Cleaning: Several users noted that the interior cleaning of the property prior to handover did not meet expectations, requiring additional attention.
- Variable Workmanship: While most are satisfied, some reports indicate that certain finishes, such as paintwork and concreting, occasionally require rectification or could be improved given the price point.
- Post-Settlement Issues: A few reports surfaced regarding long-term durability, specifically mentions of cracks and broken fixtures occurring within six months of moving in.
Verdict
Soho Living is a highly reliable choice for those seeking a fast, well-communicated, and transparent building process, particularly for townhouses and turnkey packages. While there are minor recurring notes regarding final cleaning and cosmetic finishes, the company's responsiveness in addressing defects and their ability to beat deadlines make them a strong contender for first-home buyers and investors.
Front initial contact, right through to handover, can not fault SOHO Living. Communication throughout the entire process was always clear and responsive. As first home builders, SOHO also guided us through any questions we had, 5/5. Show details
Great experience with SOHO Living. The team was friendly, supportive, and made the whole home-buying process smooth and easy. I’m very happy and excited to move into my new home. Show details
The builder followed the construction plans carefully and paid close attention to detail throughout the project. Everything was explained clearly during the handover process, making the transition smooth and easy to understand. Regular follow-up emails were sent throughout the entire construction process, keeping us informed every step of the way.… Read more
Communication was excellent—they were easy to deal with, responded promptly to any questions, and were always professional. Overall, it was a positive experience, and I would happily recommend them.
Reviews with attachments
We built with SOHO Living and the build was within six months and the project was completed at the exact time agreed. Every fixture was as described. They are reliable and efficient. I will build with them again. Show details · 1
We had a very smooth transaction with the builder from start to finish. The entire process was handled professionally, with clear communication, transparency, and attention to detail throughout. They were responsive to our questions and made everything stress-free and easy for us. The quality of work and customer service exceeded our… Read more · 1
expectations, and we truly appreciate how seamless the whole experience was. We highly recommend them to anyone looking for a reliable and trustworthy builder.
Special shout out to Dane, Renee, Warren, and Oz for their outstanding support and assistance throughout the entire journey. Your professionalism and dedication truly made a difference.
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Thanks to Daniel Muller of Soho Built for a very successful handover. We bought off the plan from Dennis Family Reside Villa in Manor Lakes Estate and Soho Built is the builder. Although some things need to be rectified as seen by our own pre settlement building inspector, Soho was quick to rectified them. Daniel Muller was there to represent Soho… Read more · 1
and he was very accommodating and very informative. It was very nice of him. Thank you Daniel, we really appreciate you. Thanks Soho, thanks Dennis family!
Had a great experience building my first home with Soho - Warren (Site Manager) and Renee (Build Coordinator) did a wonderful job in communication and creating such a seamless process. The experience overall was great, the workmanship has room for improvement however given the affordable price that’s to be expected. Overall highly recommend going with Soho for a smooth easy build process. Show details · 1
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I recently completed my build journey with SOHO Living and wanted to share my experience. Site Supervisor: Josh Building Coordinator: Renee Throughout the entire build process, both Josh and Renee were incredibly supportive and helpful. They kept us updated every step of the way, which made the experience smooth and stress-free. The handover… Read more · 1
was completed on time, and we couldn't be happier with the level of support we received from the entire team.
Overall Experience: Highly satisfied with SOHO Living's professionalism and customer care.
Excellent experience building with soho and dealing with Stephanie and Jorge . Updating and following up was always quick and on time . the quality of the build is fantastic . I would happily build with them again . Show details · 1
It was a really nice experience with Soho Living. Construction and building was on time. Updating and following up was always quick and on time as well. Highly recommand be with Soho Living Show details · 1
I had a very positive experience with SOHO Living. I had many questions and requests throughout the process, and both Ryan and Oz were incredibly patient and thorough in answering everything. I’ve also received great feedback from family members who were impressed with the quality of their work. I would happily build with them again. Show details · 1
Had an amazing experience with Hayley and Oz. The build is finished to a high standard, but not only that, the communication has been great. The timing was also top tier, I started building in May and I am moving in prior to Christmas. Thank you to the Soho team. Show details · 1
I had a very good experience building with SOHO. Everything was transparent and any required works were addressed quickly. Oz and Hayley has been very helpful and made my transition into a home a mooth process. Would recommend! Show details · 1
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We had Oz as our builder for the build as as first home buyers who were very nervous and didn't know what to expect, he was so patient with us but more importantly he was honest about what to expect. We found the whole SOHO team to be fantastic, from the staff on-site to the the people working at Head office and in sales, thanks for making the process as seamless as possible, and for making all of my optional extras happen too! Show details · 1
SOHO delivered an excellent experience from start to finish. The build quality is outstanding, and the team was professional, responsive, and easy to work with. Highly recommend them for anyone looking for a reliable home builder Show details · 1
Our experience with Soho has been fantastic, easy to communicate with and kept us up to date with every stage of our build! Our project manager Oz has been professional during our whole experience! Show details · 1
We have just completed our turnkey house and land package with Soho Living and there are no concerns at all. The processes was are very smooth. Big thanks for excellent service by site supervisor Mr Ryan and office co-ordinater Renee Gauci. Show details · 1
I recently had the pleasure of working with Soho Living on a townhouse build in Deanside, and I am absolutely thrilled with the results. A standout part of the experience was Nikita, who managed the project from start to finish with remarkable professionalism. As a point of contact throughout, he was incredibly attentive, responsive, and proactive… Read more
in addressing any questions or concerns. His dedication made the entire process seamless, which is no small feat when building a home.
Nikita's commitment to ensuring everything ran smoothly was evident from day one. He was always available to offer advice, keep me informed on progress, and ensure that every detail of the build was exactly as I envisioned. It was clear that he took great pride in his work, and his customer service went above and beyond what I expected.
The quality of the build itself is outstanding. For a high-volume builder, the craftsmanship and finish were exceptional, and it's all thanks to the attention to detail Nikita brought to the project. The design, materials, and overall execution truly set Soho Living apart from others in the market.
If you're looking for a reliable builder with a personal touch, I highly recommend Soho Living. Nikita is a real asset to their team, and I have no doubt that he plays a key role in ensuring their homes are of the highest quality. You can trust that your project will be in excellent hands with him!
In-depth reviews
I couldn’t recommend Soho Living enough! As a single mum building and buying my first home, the whole process can feel overwhelming, but my experience with this company was truly wonderful from start to finish. A big thank you to Renée for all her help with the paperwork. She was always on top of everything, keeping both myself and my mortgage… Read more · 1
broker updated every step of the way. Nothing was ever too much trouble, and she was always willing to help whenever needed. I also want to say a huge thank you to Paul, who was an amazing builder throughout the entire process. He kept me updated with regular communication, sending photos of the progress and always being happy to provide measurements or help with any little touch-ups I needed. During my final walk-through, he made me feel so comfortable, and we even had a great chat along the way. I’m so grateful to the whole team for making this journey such a positive one and for helping me achieve my first ever home. I truly couldn’t recommend them enough
Just moved into my new home built by SoHo and I love it . From my first conversation with Nik which by the way is an absolutely lovely guy and an amazing sales agent and answered all my calls and responded always too me even at night which made me feel at ease with my decision to buy and build as you here all these horror stories with builders and… Read more · 1
this was my first house so I was nervous if I picked the right builder or not. . Once my land titled the ball went rolling so quick I was surprised how quick it actually went. Mathew was my site supervisor who always returned my call in a timely manner and was very friendly in all aspects of the build. The house went up quickly and on time. Mathew was very organised and knew what he was talking about in all aspects of the process and I never felt like I was bothering him. We had one hicup with the concreting which was fixed however I do feel like they could step their game up with better concreters in future however the end result was fabulous and even after Soho getting my last payment from my bank for the house nothing changed with the communication what so ever so thank you to all that were involved with the last house built on Romulea circuit Diggers Rest you all were amazing from start to finish and I appreciate all your hard work and dedication to help create an amazing job with my house. So glad I picked SoHo Living ❤️❤️❤️ Highly recommend !!
Vanessa
I recently purchased an established (3 years old) SOHO Living townhouse that needed the floor to be replaced due to a previous kitchen leak. The warranty and maintenance teams at SOHO Living went above and beyond in their assistance. From the beginning they were transparent and honest about the entire process of the floor replacement. They… Read more · 1
organised inspections of the damaged flooring and on the day of the floor replacement they came and moved my furniture for me both before the damaged floor was removed and after the new floor was installed. They also provided me with a list of the paint colours in the house so that I could touch up cosmetic damage from the previous owner and also provided assistance in getting my gas cooktop fixed (not SOHO Living's fault - Fisher & Paykel defect). When I purchased this house I was unsure that I would receive any warranty support as I was not the first owner, so I was very grateful when they provided the wonderful help. The team at SOHO Living were professional from the very beginning and I am delighted that I purchased a SOHO Living home (even though I'm not the first owner of this lovely home). Highly recommended!
Positive reviews
Our experience with Soho Living was positive overall. Communication was generally clear and the team were responsive to our questions throughout the build. The workmanship and build quality are good, and any minor issues we raised were addressed. The handover process was smooth and the finished home met our expectations. Happy with the end result Show details
Find out how Soho Living compares to other Project Home Builders
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I recently built my home with Soho Living, and I couldn’t be happier with the experience. From the very beginning, Jaime made the process easy and kept me informed every step of the way. Any questions I had were answered quickly, which gave me confidence throughout the journey. During the build, my site manager, Jorge, was outstanding. He… Read more
provided regular updates, sent photos of the progress, and was always responsive whenever I had a question. Even after handover, he’s continued to be incredibly helpful, which has made a real difference.
The quality of my home is excellent, and it’s clear that a lot of care went into the build. I’m very happy with the end result and would highly recommend Soho Living to anyone looking to build their home.
Fantastic house and very good quality for the brand new dream home. Strongly recommend for this builder. Also very quick response for the customer demand and with friendly guidance in site. Show details
Negative reviews
Soho living has built our first home. Although there have been multiple issues throughout the build such as poor paint jobs, cleaning not completed before handover and other minor issues, they are easy to get into contact with to fix the issues. Our supervisor James R was easy to communicate with also. UPDATE, Soho has a horrible build quality.… Read more
We have had multiple struggles dealing with their warranty team also. Our sliding door has completely broken within 6 months of regular use. Cracks have already started to form on the exterior and interior of our home.
Good but you’ll be waiting a few years before actually moving in – Affordable and modern builders but it has been 2.5 years since signing and paying a deposit and my townhome has only now started construction. Due to delays I was made to pay an extra 3% (in my case 10k) but the company have been good and said it does not have to be payed until a later stage in the building schedule. Communication between emails… Read more
and phone calls has been good and relatively quick, they are happy to answer any questions I’ve had in a timely manner
Hi Samantha, Thank you for taking the time to leave a… Read more
Stay clear of SOHO living – Save yourself the hassle and build with someone else, very unprofessional and untrustworthy staff I would not recommend soho to anyone that is new to the market, look at reviews before signing contracts. Show details
Hi Krystal, Sorry to hear about your experience.… Read more
Recent reviews
Everything are good, the goods and equipments are up to date and satisfy, the cost is fair base on the quality, the processing time is excellent. I don't need to wait long to get the house Show details
I’ve had a great experience building with SOHO. Their level of communication and accommodation made the process smooth and easy to navigate. Juan was very patient with us as we were learning about the process as a first-time buyer. Hayley is super friendly and approachable, gave regular updates and is always quick to respond to my questions or… Read more
clarify anything I wasn’t sure about. Contacting the builder (Oz) was straightforward, and we were able to visit the site/house several times, which really helped us feel involved and reassured throughout the build. Overall, their transparency and professionalism made the whole process feel stress-free, especially as a first-time buyer.
Great communication, questions were always followed up above and beyond expectations, cost was very good, love our new home, we were super excited to move into our new house. Couldn’t be happier. Show details
Have just started building with Soho. Communication with Hayley Powell-Skerry has been great. SOHO have agreed to my variations before the building permits were issued, and even agreed to an alteration since. Office site start was yesterday, and I'm expecting things to be smooth sailing with the help of my private building inspector. Show details · 1
SoHo have been great to work with. Made all stages simple and kept me up dated on progress. Everyone has been easy to contact and helpful. I would have no hesitation using this company again Show details · 1
Hayley was good to communicate with. She was very sharp and fast with her response. Andrew was the builder and was able to answer any concerns and ammend any defects that was identified. Show details · 1
Soho have a great team who are supportive and keep you up date throughout the whole process. The build production is good quality and support if any issues post completion. Would recommend. Show details
We had an amazing experience working with Jeet from Soho Living. From the very beginning of our journey, she was incredibly helpful, responsive, and professional. She made sure all our questions were answered promptly and always provided us with the information we needed to feel confident throughout the process. Buying an investment property can… Read more
feel overwhelming at times, but Jeet made everything so much easier with her patience and constant support. What really stood out was her availability — no matter how many questions we had, she was always there to assist and guide us.
If you’re looking for someone reliable, approachable, and genuinely committed to helping clients, we highly recommend Jeet. She truly went above and beyond for us.
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Hi James, Thank you for taking the time to share your… Read more