Summit South West

Started design with SUMMIT SOUTH WEST in September was a draining experience the plans requested with features as displaed are far from it. PRE START is slower than i expected and i am not left wondering why builders go broke. its been 6 weeks since… Read more

a pre start meeting, then 3 weeks off for Xmas and cannot get prestart and final plans finished and we are sick of chasing up the woman is doing the pre start who loves a delay with a smile. You get told at the start of the process it wi; be quick and the professional yet you always have to followup up and it gets frustrating and you need to find a boss as return messages on email may be answered in 24/48 hours after the fact. They act like a government department with red tape an issues with effieciency Even finding an electrician to provide a quote and answer a simple question seems like the hardest task takeing over a week. Will have to find some management again to see it forward.

Design Consultation: I would like to extend my sincere thanks to Dean MacGregor, our sales consultant, for his exceptional expertise, insight, support and unwavering patience throughout our consultation during the design process of my new home. For me, this wasn't just any home — it’s my forever home. Designing my home was a deeply personal… Read more ·  1

journey, guided by emotion, personal history, and dreams for the future. I came into the process with a vision and a dream with very specific desires and non-negotiables.

Dean brought an incredible level of expertise and insight, and his calm, patient approach helped me feel confident every step of the way. He never rushed me and always listened. Dean took the time to understand not just what I wanted, but why I wanted it, he truly understood the heart behind the home design to create a beautiful sanctuary for my family and I — and that made all the difference.

His expert knowledge and efficiency were instrumental in transforming my vision into reality. Thanks to his guidance, patience and dedication, I now have a home design that reflects everything I have dreamed of and more. I’m beyond grateful. Thank you, Dean, my dream home is no longer just an idea — it’s becoming a reality.

House and Land Package - Turn Key – I recently completed my home-building journey with Summit Homes, and I am thrilled with the entire experience. A big part of that is thanks to Samantha Rogers, my Construction Liaison, who provided exceptional support and guidance throughout the process. Despite being based in Sydney, I felt closely connected to the project in Whitby, Western… Read more ·  1

Australia, thanks to Samantha's prompt and professional communication. She was always responsive, addressing my queries via email or phone with clarity and efficiency, making the experience seamless.

Summit’s streamlined process, backed by their network of reliable suppliers and contractors, made a significant difference. The Home Portal website was particularly impressive it kept me updated with progress reports and visuals, which was incredibly reassuring given the distance.

The build itself was completed within 11 months, and the quality of materials, skilled craftsmanship, and innovative designs truly stood out. Summit’s turnkey packages also made it easy to transition to a completed home without any hassle.

Overall, I highly recommend Summit Homes and Samantha Rogers for anyone considering building a new home. Thank you, Samantha, for your exceptional service and for making this process stress free and enjoyable!

Seamless sign up with Sarah from Summit! – We recently moved to the South West and had already signed the contract to purchase a block of land to build our next home. I found Sarah Lloyd from some research on social media and reached out to her with some parameters around our build budget etc. From the first interaction Sarah she has been super responsive and will get always back to us the… Read more ·  1

same day with any questions asked. We scheduled a meeting at the Bunbury office and it was like catching up with a friend. Sarah built up a great rapport with us, whilst also working on our wants and needs for our future home. The inclusions offered by Summit were substantially better compared to other builders we looked at, which lead us make the decision to sign up with Summit. There's no pushy sales tactics to sign up or make a deposit before you've even seen floor plan options drawn up and Sarah priced our build to be within our budget. We felt the entire process so far has been clearly communicated and as we move through each stage from PPA to plans and so on, everything has been updated via the @Home portal. We look forward to the next steps of the build journey with the Summit team!

I can't say enough good things about this company. I have built many times over the years and nothing compares to the service we have been given so far by their Margaret River New Homes Consultant. Outstanding. Show details ·  1

We’ve had a great experience so far with Summit South West during the prestart phase of our build. The process of selecting colours and finishes was smooth and well-organised, and we always felt supported along the way. Belinda Stennett, our Client Administrator, has been fantastic. She is professional, responsive, and was very patient in guiding… Read more ·  1

us through all the details. She made what could have been an overwhelming stage, exciting.

So far, we’re really happy with how things are progressing and look forward to the next stages of our build.

So far our build is only in the pre-construction stage. Staff have been wonderful, questions answered promptly and advice given with confidence. Plans and amendment returns have been timely. We hope the build is as stress free. Show details ·  1

Very poor finishes, and poor no-action to take care of defects presented to foreman. No interest at all to deliver an aceptable standard finished prodcut, Grass dead, Garage door wrinkled, Interior full of dents and scratches, interior floor full of scratches, exterior top of wall gaps to soffits, exterior AC unit no drainage, no flashing… Read more

provided to coarse brick, cheap internal ac air distibution grills. During construction stage, information provided by office of process was great, but onsite foreman works are terrible, and with no interest to make it better.

Not just another job, this is my home – Unfortunately I have had to edit this review as my previous one in no longer accurate. Trusing my sales person was a huge expensive mistake. All they needed was for me to sign the paperwork. Don't make my mistake and trust the builder, read everything properly before signing that massive document. Pre start also took much longer then it should… Read more

have going back and forward on things and with the portal displaying incorrect information and options. Finally in construction stage but I am very disappointed in Summit and my experience so far trying to build my home.

Terrible – This company is nothing but trouble, from our experience. They are very quick to make the sale, but as soon as the final handover documents are signed, they don't want to accept liability or do the minimum work required to repair it. They will do cosmetic repairs instead of fixing the structural problems. If you do sign with them,… Read more

communicate in writing only, even if they use a phone to return your call, make them respond in writing.

Send everything registered post.

At the first sign they they look like doing something not quite right, contact the builders registration board.

My recommendation is to find another building company.

If I knew who the owners of the company were, I would love to have a face to face chat. Nothing I can think of.

Apart from being very quick with plans. Poor quality of workmanship. General finish, to being able to make things square.

Bad structural designs.

Slow to repair, and repairs sub standard.

Delay tactics to draw repairs past the period for building tribunal action.

From the very beginning, Dean was professional, approachable, and incredibly knowledgeable. He took the time to really understand what I wanted and guided me through the process with patience and clarity. Nothing ever felt like too much trouble, even when I struggled to retain some details. Dean was always quick to respond to questions, explain… Read more ·  1

details, and make sure I felt confident in every decision. His communication was excellent, and he genuinely cared about getting the best outcome for my family.

Paul Taylor was very helpful, informative and a pleasure to work with, highly recommended and made the process of choosing a floor plan and making changes as we required exciting. Show details ·  1

We are at the early stage of pre construction and so far have been very happy with Bill Shales and the design team. We are doing a one off design and there has been a lot of back and forth to get things right. We had a few little hurdles to get over along the way, but with Bills open communication and input, we got there and are now happy to be continuing to the next stage with Summit. Show details ·  1

Belinda was amazing in pre start we had to do so much but she didn’t rush us and we finally got through everything such a patient lovely person to deal with and nothing was a problem let’s hope the build is the same going forward Show details ·  1

We built a custom-designed home with Summit Homes and are very happy with the final result. The overall build quality and finishes came together well and reflect what we were aiming for in a custom home. Communication was clear, and we felt supported as the build progressed. The end result is a home we’re genuinely pleased with, and we appreciate the effort taken to deliver on the design and finishes we chose. Show details ·  1

Belinda Stennett was professional and helpful during the prestart process. Thank you Belinda for your help and support during what is always a tough process. You made it a lot easier. Show details

We recently completed our prestart with our Client Administrator at Summit Homes, Belinda Stennett. Belinda was absolutely amazing! Making the whole process so easy and enjoyable. She suggested things we never would have thought of and genuinely cared about helping us create our perfect home. Her knowledge, patience, and eye for detail were… Read more ·  1

outstanding.

We walked away feeling confident, excited, and so grateful for her guidance. We Highly recommend Belinda — she’s a real asset to Summit Homes!

I had my pre start with Belinda Stennett and I could not fault her in anyway. Belinda is very knowledgeable and was very helpful in all things pre-start. I had specific bathroom sinks in mind and Belinda easily found the exact ones I wanted. Belinda made my pre-start easy and enjoyable, nothing was too hard for Belinda and I found her to be very… Read more ·  1

professional And easy to talk to. Thank you Belinda. I fully recommend Belinda Stennett for Summit homes pre-start.

Summit were fantastic to deal with, We had such a seamless build, We had settled on the Whitewood and we couldn't be happier. We were lucky enough to get Matthew Assan as our Supervisor and wow he definitely exceeded our expectations, his honesty and approach was exceptional and allowed for such a positive building experience. From Dean in Sales,… Read more ·  1

Belinda in Pre Start and Kirsty in Liason thank you for getting us over the line for our dream home. Thank you all, we can't wait to make some long lasting memories with our family in our beautiful home. We are actually beaming from ear to ear Jarrod and Renee :) Construction time was under 12 months Completed September 2025

We are extremely happy with our Summit South West home! It was completed ahead of the anticipated schedule and we couldnt be happier with the quality. Both Jane and Andrew were wonderful to deal with and were always available to answer any questions we had. Show details ·  1

We were very cautious about building another home but Scott and Belinda where very understanding and answered our multitude of questions and where very helpful with our many changes to our plans. So far in this journey we are very happy with service we have received. Show details ·  1

We can’t speak highly enough of Daniel Lewis from Summit Homes. Over the years, we’ve had plenty of experience with buying, selling, and building – but we’ve never come across anyone as genuine, helpful, and dedicated as Daniel. He’s already helped three of our younger family members (first-home buyers) get into their own home and land packages –… Read more ·  1

and now, in our 60s, he’s made the process just as smooth and stress-free for us too. His care, patience, and honesty truly set him apart in the industry.

If you’re thinking about building, do yourself a favour and speak to Daniel. We’re so grateful we did!

Daniel Lewis has been excellent to deal with and very attentive. He has provided good, practical guidance in a new experience for me and understands my needs and situation. I'm very happy with my experience so far with Summit South-West. Show details ·  1

The process, from our first visit to the Summit display where we met with Summit's Scott Rudd, to where we are today with a PPA signed has been a great experience. Scott worked closely and tirelessly with us to customise the design to best suite our lifestyle and needs. Scott is a great listener and was always helpful and responsive in quickly… Read more ·  1

turning our ideas into a revised design sketch and going out of his way to either meet us to review when we were available or running through it over the phone. We are very pleased with the home we've jointly crafted from the standard Summit display. While we are just starting our journey we highly recommend Scott Rudd to anyone looking at building a new home in the SW and Busselton in particular.

We spoke with a number of builders before choosing Summit South West to build our home. Dean MacGregor was our consultant and we’ve had such a positive experience working with him. There was no pressure to make hurried decisions, every question was thoughtfully answered and he has a wealth of industry knowledge. His friendly and calm demeanour… Read more ·  1

made designing our home a stress free experience.

The pricing was competitive, the standard inclusions were impressive and the flexibility in changing floor plans to suit our lifestyle were done with ease.

We’d happily recommend Dean MacGregor and Summit Homes as we have found them to be professional, reliable and trustworthy.

We are only in our early stages, don't have the construction contract yet :) However so far Darren Castelli has been very accommodating and advising us on the best way forward as we are investing from Sydney. We are excited and looking forward to a quick build of our granny flat, which is something we have done here in Sydney in the past and are familiar with the process. Will post again in the future :) Show details ·  1

Daniel Lewis has been very professional from the beginning and very responsive . He has explained to me step by step of the process for building a new house. I will highly recommend him. Show details ·  1

Building with Easystart – We are only in the pre construction phase but so far our experience with Summit / Easystart has been nothing but positive. Our sales consultant is Dean MacGregor and he was always very attentive to our needs or questions asked from the very beginning. If this journey continues like that it will certainly be a good one. Show details ·  1

We have just started the process of building a new home – From our initial consultation, it was clear that Scott was professional, knowledgeable, and genuinely passionate about his craft. He took the time to understand our vision and provided insightful suggestions to make it even better, Scott is always honest about any changes we wanted to make and always promptly answered our questions and addressed any concerns we had. Show details ·  1

Great Service all the way so far – From start to PPA my salesman has been amazing. His experience lead us to the home we are about to build. Summits pricing also outdoes the rest i tried. If you want a professional experience i suggest going to Summit South West Show details ·  1

Prestart meeting – I was so lucky to have @Belinda Stennett as my prestart coordinator. From the moment I walked into Busselton show room i felt welcomed and immediately at ease. I could tell how much experience she had as soon as our first conversation started. Her knowledge of products is second to none. She helped me take my home layout and design to another level. Belinda helped me create my dream home. Thank you Belinda! You are amazing. Show details ·  1