Sunbeam Cafe Series Planetary Mixmaster MX9200 Questions & Answers
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How to dismantle it to have access to the motor
Hi, afraid I don't know... I only local who could fix it (well grease it I imagine) had a six month waitlist for small appliances and so I've just never bothered. I don't think the manual said anything did it... if you do find out though or if I do I'll see if I can share the details. Best of luck :)
I purchased a cafe series 9200 stand mixer in 2012 and despite falling apart once, only cost $50 to fix, I have now snapped the silicon scraper mixing attachment :( Can I interchange it with another? I know my mixer is no longer produced but it is going strong and I love it.
My sunbeam mixer has always turned off after I use it for a while. If I switch it off at the wall for a few minutes and then it comes back on. It has done it since new. Any thoughts?
I use this mixer more and more now that I make my own bread with it. I have several bowls and attachments for it.
Does anyone know if the bowls will fit on any current model mixers?
My sunbeam cafe series a screw dropped out near beater attachment putting it back in with a allan key I noticed a little oil come out, is it still ok to use
My MX9200 cafe series Mixmaster has a crack in the top cap (stainless Look) is there a replacement available. A second hand one in good condition is acceptable if available. Stephen on [Contact Details Removed]
I was mixing heavy dough and now does not spin any more. Motor still runs
Am i able to adjust the tilt head on my mx9200. It does not reach the egg white in bottom of bowl
Hi Suzy, No unfortunately you cannot adjust the tilt head on the MX9200. How old is the mixer? Can I also ask does it make a click sound when you click it in to place?. Thanks
Yes it makes a click sound. It is inserted correctly. The whisk does not reach the bottom of the bowl to whisk smaller quantities. The mixer is approx 3-4 years old. It is the 3rd replacement i have had for machines which break down. I have replaced the splash cover and the plastic/ rubber beater a few times. My time with sunbeam products is done
Hi Suzy, As your machine is it out of it's 12 month warranty period my suggestion would be to refer you to a Service Agent. If you click on the link attached external link this will show you any in your local area whom should be able to assist you further. Thanks
Thanks but I will not take up the offer. I have decided to ditch sunbeam appliances and buy elsewhere
can anyone tell me if I get a glass bowl that is compatible with my MX9200?
Hi Maree, Sorry no you can't the only bowl that is compatible to this machine is the metal bowl. Thanks
Oh that's disappointing...glass bowls are better for cakes etc Thanks away
A screw has loosened itself and fallen out. It came out of hole that is very close to where you put yr beater attachments when using or changing them over. I have tried to screw it back in but it doesn't hold and the I can't use the mixer anymore. There is power and I can hear the motor but it doesn't do anything. Please help!!!
Hi Anna K, Attached is our Sunbeam website external link if you click on this & scroll to the bottom of the page you will service agent locator if you tap on that it will show all the service agents in your area & they should be able to assist you. Thanks
Thank you
My head no longer comes completely up so hard to remove mixer heads and bowl - how do we get into the head to fix.
Hi Sue, Attached is our Sunbeam website external link if you click on this & scroll to the bottom of the page you will service agent locator if you tap on that it will show all the service agents in your area & they should be able to assist you. Thanks
I used no.8speed to beat eggs and sugar for about 9mins after I stop it and it won’t start . The time keeps blinking, I’ve switch the power off and waited more than 3o mins still not starting and timer blinking, I had to finish my cake by hand! Please advise.
Hi MSM, Attached is the manual for the MX9200 if you scroll to page 12 external link it will advise you on what speed you should have your mixer on (if you were beating eggs and sugar I believe you may of had the speed to high it should of been 1-4) . It sounds like the motor also may of over heated if you allowed it to cool down it should of kept working fine for you. If you have any more issues please let me know though. Thanks
my mixer recently started making a grinding noise after i went 3 times over the recommended dough weight and was wondering what parts i would need to fix the issue.
Hi Liam, If you could kindly go to our website attached & scroll down the page to our & look up service agents you should find one if your local area who will be able to assist you with this. external link . Thanks
The lights come on, the mixer makes the right sound but it doesn’t turn?
Hi it was working fine and suddenly it started making funny noise and I don’t recommend this product
Why is this dysfunctional not taken out of circulation. I had to return mine due to its inability to mix anything well. Absolutely useless for creaming butter and sugar. I am using my 20 year old Sunbeam mixer which is just perfect. Christmas cakes, pavlovas, sponges and cakes all beautifully mixed.
Hello Libby, Thank you for your question... All mixers no matter how expansive they are will at times need to have the bowl scrapped down with a spatula, especially when there is a small quantity of ingredients on the bowl.
All recipes that usually begin with butter and sugar will instruct you to scrap the bowl and mix again because most mixers will need that help at first and then will be fine when more ingredients are added.
This is not a satisfactory answer. My old Sunbeam creamed perfectly. I see many other comments re this problem in reviews of this mixer. I also have quite a few friends who have also returned their new mixers. Thank you for your reply but this model does need to improve.
Hi. I have a sunbeam cafe series mixer. The mixer attachment will not come off as it should. Has anyone experienced this and if so, how can I get it off.
No but I returned this mixer as it would not cream butter and sugar. The paddle did not scrape the sides of the bowl
Hello Kiwi, To remove the particular mixing attachment, push it upwards, turn it anticlockwise, then pull it downwards (Figure 8; on page 8): external link
Hi Sunbeam Thank you for responding. If it worked as above then I would not have a problem. The attachment does not want to move around to the point that allows me to pull it downwards. And yes I have done the usual push it up and turn anticlockwise. I love my sunbeam products but I must say this one is a bit frustrating as I also find it does not cream properly. I look forward to hearing back from you.
Ive had the Mixer for under a year and haven't used it very much but now its not working. The machine turns on, the LED light turns on but when I turn the dial to make it mix - nothing happens. The timer on the LED begins and then 4 seconds later the LED goes blank and then appears with this ( -- EO ) on the screen. Nothing i do will change this, i just have to unplug it. It seems like an Error code or maybe its referring to something but there is no information about what this could mean in the manual or anywhere online. Please help!
Hello r.winter, It sounds like the Mixer head is not locked down properly, see page 15 for steps to fix: external link
I want to know why my mixer does not cream butter and sugar well. It takes for ever and to my way of thinking it doesnt blend the ingredients properly. Also when adding eggs to a mix it seems to not blend again successfully.
HI Gage, If the mix is light, maybe give the whisk a try, it may work more efficiently for you but not with heavy mixes.
I will give that a go thanks.
Hi,
I have just used my sunbeam Planetary mixmaster 9200W and the big bowl is now stuck on the base and I have tried to turn it anti clockwise to unlock it but it is not coming off. What should I do, please help.
Hi, I have a MX9200 and when I turn the speed on it doesn't change the speed. The LED display tells me it is changing to whatever speed from 1 to 12 but the motor maintains the same speed. Any ideas?
Regards Andrea
Did you manage to solve this? Mine is doing the same and I've only used it twice.
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