Sunbeam Compact Cafe Grill GR8210 Questions & Answers

It is rubbish; died after 13 months. I replaced mine with a Breville which is a bit big for my kitchen but is far better quality than the sunbeam. Purchased from BigW for about $130.

Ignore my earlier comment. This is a great product. I got mixed up with the Sunbeam oven which is awful. This sandwich grill is terrific.

I just attempted to eat a small piece of eye fillet cooked on this appliance. It was tough and leathery. It just isn't hot enough to cook steak - it barely melted the butter. I'm confused by all these positive responses? What do they use it for? Toasted sandwiches only perhaps - barely hot enough for that.

I cooked a steak for the first time last night and it was great. A little tough but that was my fault I left it in to long. Experiment with the cooking times as I used 12 minutes as recommended in one of the recipes however I would suspect that 8-10 minutes would have been more like the ideal time for a well medium well / well done steak. Make sure the dial is not on the toast setting.

better to contact Sunbeam and get a replacement.

thank you Kanya I should have done that but ended up throwing it out buying another brand which still smelt I then washed and turned it on and off for almost 6 hours in a vented space and finally the toxic smell went apparently it has to burn of the chemicals used on it. Thanks agin for taking time to respond!

I had a sunbeam. Sandwich press toaster it to would not work Green light came on would not heat up I took it back to JB hi-fi they replaced it only had it a week Used it 3 times I hope the new one works It smelt funny also Sunbeam is normal quite good. I had and still a few sunbeam Appliances could be something wrong with that one item

thanks for the reply Bev, so far my new one is working fine, no more smells :))

Hi Maz, Thank you for contacting Sunbeam. This is quite unusual - to have an odour still after 4 times of wiping it down. Noted you have replaced this. I will be sure to pass this feedback onto our product manager. Kind regards Sunbeam

if you press it to hard it will or els it works well.

Sounds faulty to me. I recommend ringing Sunbeam helpline on this one as you may need replacement or repair

Look at bottom of these reviews/posts for Sunbeam representative & phone number & official comment

Try another power point. If still not working the fault could be in the plug and if it still doesn't work, it sounds like the fault is within the griller and a Service Dept job

I have the exact same problem with my Cafe Press. Did you end up finding out what was the problem or should I just put mine in the bin?

It does, but with the'rippled' top plate it only toasts in stripes for want of a better description. But I have never found this to be a problem.

If you want the top of your sandwich to look all-over toasted, the same as the bottom, flip it over

No, its controlled at the power point, which I haven't found to be a problem. I guess as the casing gets very hot they didn't want people burning themselves groping for a switch. It has a thermostat that cuts the power on and off so the sandwich heats through

Hi Tofumeat, This product has 2000W of power and the temperature of the plates is high enough to sear and cook meat such as chicken or steak. Please note that the contact plates are flat and not ribbed.

Regards,

Sunbeam Customer Service

1300 881 861

customercare@sunbeam.com.au