Sunbeam Pizza Bake and Grill Oven 19L BT5350 Questions & Answers

The new model is smaller, and seems to be less powerful to prevent excessive heat warping the top elements.

take a look at the heating elements inside, you'll probably find they have warped. Bit of a known issue with this oven. Warranty is 12 months, but you'd think it should last longer than 18 months. Not really fit for purpose in my opinion so you would need to take that up with Myer on getting it replaced. Good Luck

Heating elements are not warped I believe it's a wiring issue and that is triggering off the safety switch each time I click the wall mounted power switch on.

It seems very sensitive to liquids inside the oven .mine did the same thing . Leave the door open for a couple of days to dry it out . Mine worked after that .

Thanks David Swann > champ

Shane

Hi Frustrated, Some oven cleaner may of gotten inside which may of cause a short circuit as David suggested leave the door open & let it air out & let me know how you go. Thanks

Thanks Sunbean.

Maybe 6 inches . The top.ofnthe oven gets very hot!

like David said, if you don't give it enough ventilation it's going to get too hot, and then you run the risk of running into the known design fault where the top two heat elements will warp to a point where it will cause the oven to start setting off your earth leakage breaker (assuming you have one)

Thank you for your answers. Just to clarify, David when you say "maybe" 6 inches" does that mean "6 inches"? "Maybe" is a guess. I can guess well and badly all by myself! :) jpalen - I understand what you said about what not to do (give it too little ventilation). Do you have an answer regarding my question? What size space would give the unit sufficient ventilation?

Hi Dani, Our recommendation is too not have anything on top of the unit as heat naturally rises & this could be an issue. My solution to your issue is to check with your cupboard maker to see if the cupboard is heat resistant firstly. Thanks

ok thanks. I can't be the only person who has ever wanted to put their portable oven on a benchtop that has an overhead cupboard, but whatever. Maybe you can consider adding this information to your site so that no-one else has to jump through all these hoops to find out nothing. Just a thought.

yes, read the manual that came with the appliance.

Hi Peter, Yes of course it can heat up pies as it is just like an oven so therefoer put it on BAKE around 140c and depending on the size of the pie. Thanks

Hi Elaine, With the racks we use the word sunken position as its the way it needs to be placed in the shelf to be stable. Thanks

Just place the rack in the lowest position in the oven. I normally have the rack in the central position but you can go one position lower.

I've no idea I'm sorry but from experience a new product is often more realistic. We paid $95 for our oven. Sunbeam are helpful and would be able to assist.

Thanks Trish, thank you for your reply. I realise they are cheap to purchase. To throw away an element is ok, to throw away a whole unit because the upper element doesn't work seems bad to my minimalist soul. I will contact Sunbeam as per your suggestion, thank you.

Contact Sunbeam directly - it shouldn't be an issue in the first place, in my opinion. No problem with mine but it is new.

Both top and bottom elements should be orange for bake. My top 2 elements stopped working after just 12 months use. Very disappointed in this product.

Hi Bridget P, Thank you for contacting Sunbeam. The light should only come on and off when the thermostat drops temperature and reaches it again. Not usually every 10 seconds. Best to return this unit to the store of purchase for a replacement. Kind Regards, Sunbeam

Hi Lorraine M, Give our team a call and they may possibly be able to assist on 1300 881 861

My top elements have stopped working too. Very disappointed.

Hi Lorraine M, the elements can be purchased as a part. You can go to external link  and go to service & support to find or give us a call on 1300 881 861 for assistance

Page 6 point number 5 in the instructions says to rotate fully then return to the time you require.

It says it for toast but doesn’t for any other type of cooking. I was doing bake at the time.

I have never done this. I just put the timer onto the time I think I need to cook the food. Usually it's around the 30 minute mark, sometimes a bit more but it just counts down until it's finished, no problem.

Hi Anne, Thank you for contacting Sunbeam. Using the bake function - you just turn the dial to the required temperature. the timer should count down from when you set it. If the timer dial is not moving when set - try to wiggle it from side to side. If no resolve and it is purchased within the last 12 months - please return the oven to the store of purchase. Kind Regards, Sunbeam.

Hi trvlnb, Thank you for contacting Sunbeam, Dimensions are as follows: H x W x D 350 x 406 x 499 Kind Regards, Sunbeam

Hi Luisa G, The light would go on and off to keep the desired temperature but it shouldn't happen continually throughout cooking every 2 seconds. If it keeps up, please return to store...

Thank you for your reply. I have returned it to the store and got a new one. This one does it every 10-12 seconds throughout cooking when on bake but I guess it's normal.

Hi Rallie, Thank you for your question. The bottom element covering is a safety shield and will not affect the heating or operation of your oven. The 1400 w still ensures fast heat up.

Thanks for your quick response and your reassurance. I really do hope this model is as reliable as my last one which I used everyday for 5 years without fault - cakes, slices, pizza, crumbed baked chicken, whatever - all perfectly cooked. It's demise was when it started tripping our electricity, and on reading the reviews on this site, found the problem to be warping of the top elements - one of which was tightly resting on the top of the (metal inside) of the oven. The bottom elements were not warped at all. Now hoping that the bottom elements in the new oven, because they now have a metal covering, will not meet the same fate in due course as the top ones in the old oven, and it'll be just as reliable as the old one, for another 5 years. :-)

I love all my Sunbeam products and they have all lasted a long time and are still on the go This oven has been in operation for over 3 years and has not missed a beat and the day it gives up the ghost I will be in there to buy a new one. At the moment I am cooking a cake and the smell is now telling me it is almost time to take it out. I have never used my wall oven in 30 years. This is my second mini oven and with it and my airfyer, crockpot and skillet (sunbeam of course) I manage just fine.

Hi MSA, Thanks for your question. The BT5350 does not have a defrost setting so best not to put frozen foods in it. However our BT7100 does have a defrost setting

Hi Amy J, Thank you for your question. The oven inside is not stainless steel. It is a coated metal designed for easy cleaning.

Hi Lefty. Yes, you can cook a roast in this unit. Just be mindful of the 19L capacity when buying your chose cut of meat/chicken.