Simona T.
Simona T. · Planetary Mixmaster MX7900W (White)

Hi, I had my Sunbeam for 2.5 years and suddenly sometimes it doesn't switch on, sometimes while is working it goes fast by itself. It looks new and I always kept in the same spot. Is it worth it to get it fixed? Thanks Simona

Melissa
Melissa  

Hi Simona I've got no idea. If you live in Brisbane, try Brisbane Appliance Centre. They charge a fee to look at it, then if you go ahead they take the fee off the bill. Melissa

Sunbeam
Sunbeam   DM   

Hi Simona, Attached is our Sunbeam website external link  if you click on this & scroll to the bottom of the page you will service agent locator if you tap on that it will show all the service agents in your area & they should be able to assist you. Thanks

Merie Hawkins
Merie Hawkins · Planetary Mixmaster MX7900

I need to replace the k better where can I purchase one please

Merie Hawkins
Merie Hawkins  

I need a new k better for my subeen mixmaster

Melissa
Melissa  

Sorry Merie I only have the dough hook and whisk. Left the bowl and beater with repairers. You could try Brisbane Appliance Centre. Thats where I surrended my machine when I got the bad news of the repairs.

Sunbeam
Sunbeam   DM   

Hi Merie, Attached is a link to big warehouse spares where you can purchase the beater directly there is 2 types just wasn't sure which one you were after. external link . Hope this helps Thanks

Gerard K.
Gerard K. · Planetary Mixmaster MX7900

Hi Sunbeam, I have a Sunbram Planetray Mixmaster MX790W - 1053 problem when making pizza and bread dough when mixing it seems to get a mind of its own and goes at full speed and machine bounces allowall over the bench. After turning off and resetting can work okay for a time than take off again. Approx 2 to 3 years old. Any clues? Cheers Gerard

Sandie C.
Sandie C. · Planetary Mixmaster MX7900

Hi when you hold the stainless steel whisk attachment in your hand left hand and the grey plastic top with your right should the plastic move around(twist)? I can't say i have noticed this when i have washed it before. It doesn't seem to be whisking like it use to either.

Sunbeam
Sunbeam   DM   

Hi Sandie C. Thank you for your question. Please call us on 1300 881 861 when with your mixer and and we can assist you further.

Debbie Sim
Debbie Sim · Planetary Mixmaster MX7900B (Blue)

I brought my mixmaster around 2 months ago on a special its a very good mixmaster i love it. The only thing i got wronge is a was making a cake one day n the beater came apart. Where do i get another beater from?

Sunbeam
Sunbeam   DM   

Hi Debbie. Please contact our customer care team on 1300 881 861 and have your proof of purchase ready and they will be happy to send you a replacement beater.

John
John · Planetary Mixmaster MX7900B (Blue)

machine does not work at all I suspect switch any clues ?

Mahkuhl
Mahkuhl  

Yes I suspect it is the switch. That’s what happened to mine. Retailer just offered me replacement machine. It seemed to be a known common fault.

Jan F
Jan F · Planetary Mixmaster MX7900R (Red)

I have had my red Mx900R for 2 months now, my old Sunbeam that was 15 year old made the best pavlova.I have attempted 2 in my new Sunbeam and both terrible, what beater should i be using? very disappointing

Christine H
Christine H  

Hi Jan, I would use the balloon whisk for egg whites. Make sure that the bowl and beaters are completely free from any grease or fats/oils. I have difficulty getting the bowl clean enough to allow the meringue to mount into stiff peaks. I ended up using metho and water to clean the bowl of any sneaky oils etc.

Cheers

Robyn F
Robyn F · Planetary Mixmaster MX7900

Which blade is for pastry?

Christine H
Christine H  

Hi Robyn, the dough hook is used for pastry and other stiff doughs. Cheers!

wayne
wayne · Planetary Mixmaster MX7900

I need 2 o''rings that fit onto the shaft that turns around that holds the beaters on can you please advise to where I can locate them please?email your reply to wfrederick1950@gmail.com the model is MX9200 Sunbeam Cafe Series Planetary thank you

Trish T
Trish T  

I would contact sunbeam online, they helped me.

Betty
Betty · Planetary Mixmaster MX7900B (Blue)

When brought my mixmaster it didn't have a scrape master spatula where can I buy one? only brought it a month ago from BW

Sunbeam
Sunbeam   DM   

Hi Betty, I do apologise your product did not come complete. Please give our customer care team a call on 1300 881 861 and one of our friendly representatives can assist you with the missing part with a copy of your receipt.

Kind Regards

Jessica

tracie
tracie · Planetary Mixmaster MX7900

looking to buy mixing bowl for mixmaster lam in melbourne and beaters one close to home and not 10 pages of ebay this and that

help please?

MumOpines
MumOpines  

I'd start by looking at stockists or wherever you bought it originally. I'm not sure e-bays a great idea but only because I heard a horror story about a friend receiving the bowl that was slight dented the base. This effected its connection with the unit and it actually couldn't be secured so it was a waste of money. Seller said it was damaged in transit so my friend had no recourse.

James
James  

You can get the bowls from good guys, myer and on the website. It is the same bowl as the mx9200. They are about $50 so I bought another 2. And another two beaters, whisks, scraper beaters

Aliciaking
Aliciaking · Planetary Mixmaster MX7900

I have recently been given an MX7900 mixmaster for my birthday. I was over the moon, but slowly I have had more problems with it not mixing well on the bottom of the bowl. I just made a cheesecake and a big blob of cream cheese was still at the bottom of the bowl and hadn't mixed well at all. Is this a common problem?? Everything is attached properly!

Sunbeam
Sunbeam   DM   

Dear Aliciaking, To provide our assistance can you please contact Sunbeam Customer Service either by phone on 1300 881 861 or email customercare@sunbeam.com.au (subject line: ProductReview.com.au with Sunbeam MX7900 mixmaster Case No. 191253 ) with your details.

Regards

Sunbeam Customer Care

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