Assie S.
Assie S.

I am using TK31280 now. It's been 2 yrs. I got error msg while washing and is not spinning. Is there smth wrong with the machine?

Teka
Teka   DM   

Hi Assie, we would need the error code to to diagnose the issue. Please reach out to our service team on 1300 11 43 57 and we will be happy to walk you through any troubleshooting to get that resolved for you. -Teka Care Team

Assie S.
Assie S.  

Thanks for replying my concern. how should i call you. is that toll free hotline ? i am living in Singapore. Which country is the service team in ? Pls assist. Thanks

Feona
Feona

appears spin cycle not draining properly leaving clothes very wet after spin cycle. Opened the drain at the front to clean, lots of water flowed out. Still not draining. Is there another filter that needs cleaning, I've done the lot. Please respond with cost and repairs to feonamayja@hotmail.com Mine is a TFLW75

ChinHai Tan
ChinHai Tan

Where to purchase the spare part for this model of Teka washing machine?

Wayne
Wayne

appears spin cycle not draining properly leaving clothes very wet after spin cycle. Opened the drain at the front to clean, lots of water flowed out. Still not draining. Is there another filter that needs cleaning?

Feona
Feona  

Wayne, Did you end up getting this sorted, mines just done the same Thanks Feona

Trevor
Trevor

I live in Perth so will spares etc. have to be sourced from the Eastern States and/or is there a local Teka repairer?

Is shipment to Perth included in the Price?

I am interested in the Teka TK2 Washing machine.

Teka
Teka   DM   

Freight to metropolitan Perth is included in the online purchase price from Appliance Sales Direct. ASD co-ordinates the servicing of all Teka products from its HQ in Adelaide. We work with local service agents in each state to carry out necessary service with spare parts ordered from ASD in Adelaide.

Feona
Feona  

appears spin cycle not draining properly leaving clothes very wet after spin cycle. Opened the drain at the front to clean, lots of water flowed out. Still not draining. Is there another filter that needs cleaning, I live in Perth Can you let me know problem and service cost repairs feonamayja@hotmail.com

Breve1
Breve1

Where is this machine manufactured?

Teka
Teka   DM   

The TK2 1280 is manufactured in China.

hislop6
hislop6

Just wondering where you purchased your machine from?

Teka
Teka   DM   

I can confirm both customers purchased from us - Appliance Sales Direct. Please contact us on our toll free number 1300912953 should we be able to assist further.

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