Electrolux Super Cyclone ZSC6930 Questions & Answers

For me personally - the last 1/2 metre or so is very slow to recoil back inside the vac. It was a little worse but by un-kinking the cable it helped somewhat. Give un-kinking the cable a shot and see how it goes. Hope this helps.

Hi Mark, thanks for the suggestion, unkinked the cord but still no recoil beyond the 60%, cord doesn't feel under tension when pulling portion out and a brake should stop it returning - not there. The V/cleaner is very good, will live with the cord coiled up and pushed under the handle when not in use. Thanks again, cheers Vic.

How would I know, sorry.

The best way to determine the energy consumption is look at the wattage of the vacuum (most are around 2000 watts). That means, it would cost around $0.70 cents per hour to operate (based on $0.35c per kWh).

But given the motor burns out quickly on these units, they only use electricity for a short time before they no longer use anything :-)

Probably no more than other vacuum cleaners. Plus I went back to my old cleaner anyway.

Oh they do get hot and I don't think anything else can be done about it until it cools down though you could try moving the filter and emptying out the dust in the plastic / another thing you could try is putting a fan next to it if you like

What could help also is using at least a 3 metre vacuum cleaner as that's what I do i just use the 3 metres coles extension electric cord though there are other quality extension cords such click and hpm

If it is getting hot, does it need emptying? Where is it getting hot. Have you checked all of the filters including the one above the engine?

Hi Vicky, I'm completely surprised also. Which is why I've been so disappointed that Electrolux hasn't been willing to at least exchange the product. The customer service rep basically told me off for posting a review saying if I don't contact them they couldn't help me. This despite the fact I took my concerns to both the Good Guys and to Elextrolux prior to posting. Their position - take it back to the service place. My position - after having the machine looked at twice, speaking with the Good Guys and Electrolux on several occasions I wasn't prepared to waste any more of my time trying to workshop the issue any further. Something I think I made pretty clear both in my post and to the customer rep. Last I understood they were going to send me an email about a store credit before the rep basically hung up on me. I've not received anything. I'm a genuinely honest and unsatisfied customer. You'll excuse me if I find it ironic that there are so many absolutely amazingly glowing reviews about this product, two immediately after my post mind you, with your question coming 2 hours after my phone conversation. I wish you all the best with your machine and finding parts, regards Kate

Yeah I tend to agree with you though it's best to use to to 2 or 3 rooms at a time then wait for it be low temperature then try again

You probably have hardly any choice though to go to the vacuum cleaner shop you bought the vacuum cleaner from or you could try buying online on the internet

1 Yes it has a retractable cord.

2. I assume it overheats due to the suction power. I don't have any problems due to overheating.

1.yes it does 2. stuff was getting caught on metal rings inside vacuum head

There are 5 speed settings. I use setting #3 which is quite powerful. I've not had overheating issues thus far but it may heat up if you use it at full speed for a prolong period. The chord is retractable but it is unbelievably short.

Hi MRA, Electrolux will be able to assist you with this query. Could you please either email your contact details and best time to call to customerservice@electrolux.com.au, or phone us on 1300 365 305 for the cost of a local call.

Please quote reference number HO-6831.

We look forward to hearing from you and resolving your query.

Regards,

Someone has to fully unwind the cord when using the vacuum cleaner / when I use it I use an extension electronic power cord

It could be also be that the overheating could be caused by dust getting stuck in the vacuum cleaner in the tube

We were under warranty, and so after taking the vacuum cleaner back several times, after it would just stop, we were given a replacement model which we have not had any issues with yet.

I did send you an answer but it might not have gotten through. If not, let me know.

Thanks Maria, I received on reply only that was from claire100. I don't know how this system works, and I am not sure if that was you. it says "We were under warranty, and so after taking the vacuum cleaner back several times, after it would just stop, we were given a replacement model which we have not had any issues with yet."

Thanks

khalid

It depends what you want to use the Electrolux vacuum cleaner for as well if you like to use the vacuum cleaner to clean a car it's alright though if you would like to use to clean and really big say a double storey building I probably wouldn't advise it

Anyway when I use the Electrolux super cyclone bagless vacuum cleaner I fully unwind the electric power cord plus I use an extension cord