Vuly Ultra Questions & Answers

I ordered a trampoline on April 1st. An email from Vuly says it has been shipped but Toll has no record of it. My emails and phone calls are not being answered. What is going on? I am very concerned.

Tramp is great. Shade cover though sags and is not a snug fit. It droops between poles and sags on one end. Is it supposed to be a tighter fit?

This is not so much a question, more an observance - and I suspect you'll be hearing a lot of this in the days to come.
Our Vuly Ultra was simply wrong in many ways.
- The poles did not supply 4 holes on top, 3 on bottom; they were back to front. This was almost a trigger to return the entire set it was so wrong - as the first spring hook, first hole was in essence "not available" (as it was positioned beneath the bar, not on top as indicated);
- There was nothing in the instructions regarding aligning the 'indent' on the T Bar with indents on the curved poles;
- The Label / tag was not positioned between hooks where it indicated;
- There was no mention in the instructions regarding the purpose of the orange tabbed hooks;
- The instructions stating which way to place the springs was in reverse (the way indicated in the manual is impossible);

Something has happened at your manufacturing end; as I've been speaking to a friend tonight having the very same issues.

On the large ultra, we have the punchlines facing up . There are 3 holes ontop of the curved pole and 4 underneath for the springs to attach to the jumping mat, is this correct? Both the video and written instruction show a hole right next to the T joiner ontop not below as ours is, feeling confused here. Thanks in aevance for your help.

Generally how long does it take to assemble?

What did everyone think of the shades? Did they REALLY stand the test of time. Or am i better off putting the trampoline under a shade sail?

What’s the big difference between the ultra and the lift 2?

I can’t get the T-Joiners to attach to the curved poles. It’s too tight to fit in. Has anyone else had this problem? I can’t go any further until I resolve this.

What age kids would it go up to? Is it big enough to do flips?

How easy is it to take the net down? We get high winds here, and while we can anchor the trampoline itself down very well, we'll need to put the net up and down fairly regularly. Our old trampoline had loops and Velcro to take the net down, but this Vuly one looks like it has U shaped rings with screws. Thanks

Vuly accessorise page says the ladder is “Compatible with Lift and Lift Pro”. However, one reviewer here mentioned they bought the ladder for the Ultra.

Can anyone confirm if the ladder is definitely compatible with the Ultra? We are looking at the Medium if that makes a difference.