Westinghouse 536L Top Mount WTB5400SC (Integrated Handle) Questions & Answers

Same thing happened to ours. It is probably a build up of ice in the freezer vents which would normally allow cold air to circulate through to the fridge area. If you turn the fridge off and melt the ice it should work. With all your provisions in Eskies on ice, the quickest way I found was to place pots of boiling hot water in the freezer & fridge areas and close the doors. Be careful to put hot pots on something to protect the shelves. After about an hour or so the icy blockage should have melted. Worked for us.

Hi John, I'm not a refrigerator mechanic just someone who bought a dodgy product from Westinghouse and listed the complaint above when I didn't get satisfaction. Obviously you've played with the thermostat dials and now if your fridge is reasonably new contact the shop where you bought it. If it is outside the 1 year warranty tell them that ACCC (think that's the right body)state that a purchaser can expect the product to perform within the reasonable life of the product. I can't remember whether it's 5, 7, or 10 years for a fridge but you want the shop or Westinghouse to fix it now. All the best but Westinghouse are as slippery as a wet eel when it comes to excuses.

Great response thank you but as they say we think we have a lemon. There are no thermostats dials I can find to adjust. Thats the main issue. Thanks again. John

Refrigerator too hot. How do I adjust

I mam sorry that you have this problem, Lisa..but cannot help you, not being technically skilled...no consolation to you but I have not experienced anything similar,,,Hope everything goes well, regards,

Hi Lisa, So sorry to hear of this fault. I'm no tech and bear in mind it is still under warranty. You say that you have turned the fridge off and on. Like all things now it's all electronic, so on the rh side are the settings.

tap the bottom one until it returns to the first light, then if the light is still flashing tap it again to see if it goes out.

This is setting the fridge colder as lights go upwards. If it still has a flashing light then try the on off again,but this time pull the plug out of the wall socket for say about half an hour and open the fridge door for a few seconds to drain what energy is left in the unit. Then put the plug back in and turn the fridge on, wait for a few mins then open the door and see if the light still flashes if not then it has reset itself. If it still flashes then it's ring the tech number and report it pronto.

REMEMBER this is only a guide and reminding you that the fridge is still under warranty.

Plus maybe go back to the store you bought from, I'm sure that they will only be to glad to help you.

Lastly if you could reply back here when all is fixed stating the remedy, that way others will be aware of what the trouble was.

Hope that this helps you with your problem.

Sorry Lisa, I never have this issue? can't give you tips. Good luck!!

Hello Lisa,

Did you ever get this sorted out?

My Westinghouse just started doing the same thing.

Let me know.

Thanks

G

Yes I turned to fridge off for about 10 minutes and pulled the plug out of the wall as well. I haven't had any further issues. hope this helps

Hi Lisa, I have the same fridge and problem. It started about two weeks after I bought the fridge. If you find out the problem I would love to know. I'm waiting on someone to fix it. Pissed off over it

Unfortunately there is not a light in the freezer and the door also continues to be held open by its cam.