Whirlpool 31L Convection, Crisp & Grill Microwave JT479IX Questions & Answers

Hi Maureen H You can google Whirlpool JT479IX cookbook and click on a link there. external link  Or you can go to the Ariston website (same oven different name) and in the search box type Dynamic crisp microwave cookbook. external link  I hope and trust this helps you. Ted

Hi John, These microwaves reach a high cooking temperature, but not up to 400°C. Regards

This is not an air fryer it is a microwave !!

Hi Jill,

The JT479IX is a convection microwave not an air fryer. It has a 31L capacity and for pricing depending where you are located please visit your local Harvey Norman or Bing Lee Store.

Kind Regards,

Can’t make good pizzas

Winston, I certainly hope that’s not the case with this machine. You would have to ask them, but I’m sure that if it’s not repairable during warranty; the microwave would be replaced. Please contact the distributor for definitive answers to your questions.

The only significant updates to this unit (besides a big jump in price 2019-20), is the door handle and badge changes. Within or out of warranty, parts were not available for repair (incl. manufacturing defects). The distributor for Whirlpool and Ariston (Arisit) are somewhat lax. People don't make the link on this Review site, because it's product specific (despite this microwave being manufactured by the same company and distributed by the same company). Whirlpool, the current badge on this unit, replies here, but not to other Review pages about the same product or service. Smoke and mirrors for an expensive product with repeated manufacturing defects.

I would hope so they are obliged by Australian consumer law to have parts available for at least 10 yrs from manufacture and I would suggest that you ring them up and ask them

I didn't have time to take on a fight with Arisit, when I discovered the disintegrating door fault on the first Whirlpool microwave. It was by then out of warranty and parts hadn't been available for some time (per Google searches). I'm still waiting to hear if parts are available for the second microwave (last year sold as an Ariston... but exactly the same as the current Whirlpool model). Arisit in Victoria don't answer their phone owing to Covid19... but before this I don't know their excuses. Except for the door and cosmetic changes, this microwave hasn't structurally/internally altered in a decade. In other words, it isn't "better and greater" as you state. If parts are not available for a decade old product, that would seem a deliberate oversight.

I notice a recent reviewer "phoenixd" threw his previous Whirlpool out after 6.5 years, which is about the same as mine (6+ yrs). Almost a throw away product filling landfill sites. The pretty photo of the interior shows the chrome surface that defies cleaning and pits.

Still waiting to hear about parts... been 4 weeks now.

Arisit.Parts@arisit.com use this email address to contact Arisit, i have found them very helpful even through Covid in replacing parts for me

Zara, The microwave must have a space of at least 30cm above the oven, and should not be placed or used on a working surface lower than 850mm above the floor. The instructions state that it shouldn’t be placed in a cabinet, due to the heat created when convection is used. Please check the oven manual that is available on the website.

As Greg has responded the machine is a bench top appliance.If you have adequate space you won't be disappointed in this purchase

Thanks. Yes, I have owned two of these and am about to do a kitchen reno and was just asking if there was also a built in model as this would be the only MWO I would consider.

Hi Zara,

Yes Greg is correct in saying that it is advised in the user manual of this Microwave to not be installed into cabinetry.

Regards,

Whirlpool