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- Post-Construction
As first home builders, we were unsure of how everything work. Pete and Amy at Rokeby display home talked us through every step of the way and nothing was ever to difficult. Their warm and welcoming attitude made the whole process feel relaxed and we wouldn’t recommend anyone else. We are super grateful to have been able to work with them to design our home. Show details · 1
Reviews with attachments
Had the absolute pleasure of working with Amber during our selections appointment today, she made the process so easy and free flowing and wasn’t afraid to lead us in the right direction when building our first home. Thank you Amber! 5 starts! ⭐️ Show details · 1
Our journey with the planning and design stage at Wilson Homes has been nothing but amazing! The team have help us so much along the way especially Project Coordinator Marni, she has gone well and truly beyond what we expect her to do and we cannot thank her enough. We can’t wait to get the build started very soon and we will be recommending Wilson Homes to our friends and family! Show details · 1
We highly rate Wilson Homes Construction Manager Will Douglas - consultation, effective / timely communication and his dedication provide us with confidence and peace of mind during this build and into the future with a Wilson Home. We believe our home is constructed well - viewing periodically - and Wilson's achieved a high standard of finish. In addition, our final cost was below the initial estimate - so a bonus. Thank you to all concerned. Show details · 1
Super happy with our experience during our selections with Sherry, couldn’t recommend enough. We are thrilled to be building through Wilson Homes due to the professionalism of everyone we have worked with so far. Show details · 1
Awesome help from Airlee and Sherry. Was great not feeling stressed and awesome advice too. Did everything we needed and recommended variety of things for our taste. We were so stressed about it and it went how we wanted it to go if not better. Show details · 1
We had a fantastic time at the MyChoice Designs Studio today selecting what our dream home will look like. Sherry was amazing in helping us along the way and making sure we didn't get too overwhelmed about it all. The service was beyond what we imagined it to be, and we can't wait to see what the finished product looks like. Show details · 1
I am not a ‘shopper’. I loath dithering over colours, styles etc. Sherri today helped me cut through all that so I could find my style. I am very happy with the result Show details · 1
Our MyChoice Studio appointment with Sherry and Amber for colour selection appointment was great. They are both very knowledgeable in interior design and have an eye for colours and gave nice advice. They were also very accomodating and organised with our time constraints and were able to visually display colour options to make choices easier to… Read more · 1
decide and compare.
Lunch was also a great way to break up the long appointment and was 5/5 meal!
Appreciate their care and knowledge in this daunting process.
Our experience with MyChoice design studios Hobart has been excellent. All staff were professional, knowledgeable and very helpful when making our selections. We were given a range of options and prices. It took all day but the process was enjoyable. Accurate summary at the end of the day Show details · 1
In-depth reviews
Airlee and Danielle were nothing short of amazing – We had the pleasure of dealing with Airlee and Danielle at the MyChoice Studio. Airlee is looking after us during this phase of the build, and Danielle expertly guided us through our Selections appointment. I can't express strongly enough how amazing my experiences have been with Wilson Homes so far. Airlee explained everything to us clearly… Read more · 1
before our Selections appointment and nothing was too much trouble for her. Then we spent the day with Danielle. WOW! I was blown away by Danielle's patience, eye for colour and styling, her recommendations and the fact she was committed to helping us to find the look we wanted within our budget. The day flew by, and we had such a great day. We left elated and excited for the next stages. Then I have had the pleasure to have further contact with Airlee and she has provided me with everything I need in record time, answering my questions quickly and without trouble. Up until this point I can honestly say I've been blown away by the customer service, support, guidance and caring nature of everyone I have had dealings with at Wilsons Homes. I feel at ease knowing that this builder employs such wonderful people, and I look forward to the next stages of my build. Sincerely....thank you Airlee and Danielle.
A roller-coaster experience – We had a roller-coaster of a building experience. When first contacting Wilson Homes, and through the planning stage we dealt with Peter. He was a true professional and very good at his job. Nothing was too much, and he guided us through the process. He helped to tailor a design to our needs. Once the building contract was signed, everything… Read more
started off great, until we were passed around between project managers. I was unable to get any contact for weeks at a time, despite calling and being promised a same day call back.
These delays pushed our pre-build past our 12 month fixed price contract. Miraculously only days after the contract expired, everything was ready to go. Along with an extra $30k+ price if we wanted to proceed.
Once the build had started, Luke and Aaron were wonderful and were in contact almost weekly to keep us updated.
We then moved in.
After 90 days we were tasked to submit and defects we had noticed for Wilson Homes to address.
When the initial inspection was taking place we were informed somebody would be in touch within the next 3-4 weeks to make a time to fix the defects. Over 3 months later I called to follow up when they would be attending. The next day an appointment was scheduled.
Most defects were fixed, but others took months. One being the pooling of water under the subfloor of the house. After inspection from Wilson Homes it was declared that drainage was unsatisfactory and would be fixed. This took many more weeks of myself chasing Wilson Homes to find an answer.
Months later the drainage was fixed, but water still appeared underneath the house.
I discovered that Wilson Homes had not connected the bath to anything and it was dumping straight under the floor. This had been signed off by a building inspector.
Other issues we encountered:
Bathroom glass was changed to a glass that can be seen through.
Driveway drains not installed.
Leak in sinks.
House full of condensation every morning.
Balustrades rusting after only 12 months.
Deck posts barely sitting on footings by centre meters.
If you build with Wilson Homes, please be your own advocate and research everything thoroughly.
Beautiful Home! – We are so thrilled to be in our beautiful home- Wilson's have done a fantastic job throughout the whole process, and we are so grateful to Will Douglas for all of his assistance throughout the construction of our build. Will was very attentive throughout the whole build process; demonstrating strong attention to detail and always being transparent… Read more · 1
with us if there were any points to discuss. Will was always available to discuss any steps of the process, often showing kindness and non-judgement to our questions. Any issue we had, we know we could approach Will, and he will assist us. Will's construction knowledge and expertise is of a high standard, which made the whole process easy. Gary Bird was fantastic to work with during our PC completion stage. Gary has a high level of construction knowledge, and assisted us with final amendments that were time sensitive. Gary was inclusive, listened to all of our concerns, and acted promptly, always producing a solution very quickly. Post key handover, Gary has showed so much kindness and effort to assist us with any small concern, which we greatly appreciate. We want to thank both Will and Gary for their fantastic care and service throughout our build process.
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Positive reviews
Sherry is excellent to deal with. I'm so happy that she was assigned to us in this stage. She is very helpful and approachable. We did not feel pressured, or rushed. She is lovely! Made this process a lot more fun and exciting as we did not initially know what to pick, or which color and materials would complement each other but Sherry made everything simple for us. She's a gem. Thank you Sherry. Show details · 1
We recently worked with amy and Peter we couldn’t be happier with the experience. From start to finish, they were professional, creative, and incredibly easy to work with. They took the time to understand exactly what we were looking for and now we are about to start our dream build! quick communication, every appointment was on time and… Read more · 1
everything ready to go very impressed. If you’re looking to get your dream build under way no doubt about starting with Amy and Peter I highly recommend them.
It has been an absolute pleasure working with Pete and Amy through the initial steps of our new home design. The advice provided has been fantastic in enhancing our floorplan and they have gone above and beyond to assist us as first time home owners with any questions and concerns we have had. Show details · 1
Negative reviews
Absolutely devastated! – A few years ago this was definitely the company to build with! Unfortunately now they mass produce and all the minor details seem to be forgotten and then your $500,000 house ends up in the wrong spot on your property a 4 bedroom family home with 2 teenagers getting licence in next few years will have to park on the off street parking when we have… Read more
a decent size lot. Not to mention we couldn’t get communication with our sales consultant and actually had to email a few other girls who where really good and did try help. We finally got in contact with our sales consultant For her to tell me she’s been moved on into another department so our build ended up a complete screw up!
Wilson Homes Overall – *Was very clunky during the admin, and then asked for more money from initial “locked in” commitment. Had to work closely and be a little pushy to get build signed off before contract ended and be left open to pricing review, came down to last week. Once we got to the tradesmen part Tim and his team did an awesome job showing care and want to… Read more
build something special for us, they have built us a beautiful home and we love it. Had a few clarification issues with terminology on what was to be done in contract and had to come to agreements to make right. The national “customer service” team when responding to issues or feedback flick an email acting to care as the only process, no actual phone call or discussion. The post build follow up has been good, although tried to have my wife sign off on completion when list of rectifications was not complete, so had to again ensure things come to the end correctly, a few more things to rectify, but seem to be making sure all the settling in items are seen too. Have requested item that was identified by their inspection team be reviewed and again the “customer service” team have not responded. Again left wondering about the care. Just hoping to get to actual completion with what we paid for and so that we may enjoy our home for years to come. Had some items rectified, independent inspection of noisy heating, which was agreed upon, was to file report, still left hanging with no contact. Used secondary installer for reporting that did not note all of issue, so now has been labelled my problem. With lack of integrity showing, we decided to walk away from Wilson Homes for support and will address final issues ourselves at our own cost. A disappointing end to what could have been a much more positive review based on other aspects.
Hi Jamie, We are very happy to read Luke is… Read more (+12 replies)
worst quality – This is my first house and Very disappointed with the quality of work. I would never recommend anyone to build their homes with Wilson. Display homes are build with good quality to attract people but the houses they build for customers are very bad quality and cheap materials Show details
Hi Balaji, It is disheartening to read your review.… Read more
Recent reviews
My experience with Pete and Amy from Wilson Homes Eastern Shore during the pre-construction phase has been excellent. From the very beginning, they were incredibly supportive and attentive, helping me navigate the process with confidence. They were especially helpful in working closely with me to find a suitable block of land and guiding me toward… Read more · 1
the right house floor plan to match my needs.
What stood out most was their willingness to collaborate and ensure that all my requirements were carefully considered and met. Their professionalism and genuine commitment made the entire experience smooth and enjoyable.
I would highly recommend Pete and Amy from Wilson Homes Eastern Shore to anyone looking to build a home.
Our experience during the planning and design stage with Wilson Homes has been excellent. Peter from the design team was extremely helpful throughout the discussions and took the time to carefully guide us through the planning process. His advice and attention to detail made the design stage much clearer and easier for us. We would also like to… Read more · 1
thank Amy for her prompt assistance and coordination. She was always responsive and helpful. Overall, the team made the early stages of our home building journey very smooth and pleasant!!!
Our experience with Pete and Amy at the Rokeby office was fantastic! They were more than happy to make several changes to our proposal to meet our expectations without any hesitation. They made the initial stage of our building process smooth and did their best to ensure we were happy with both the design and the budget. We now have a beautiful… Read more · 1
plan that perfectly suits our budget, it wouldn’t have been easy without the tremendous help from Pete and Amy.
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We recently completed building our home and wanted to extend a sincere thank you to both Jason and Kara for their outstanding work throughout the process. Jason, our building supervisor, went above and beyond every step of the way. His professionalism, attention to detail, and genuine commitment to quality made a huge difference in our experience.… Read more · 1
From day one, we felt confident knowing that Jason was overseeing the build. He was proactive in addressing potential issues, always kept us informed, and ensured everything was delivered to a high standard. It was clear he took great pride in his work, and it truly shows in the finished result — we couldn’t be happier with our new home. Kara, our coordinator, was also a pleasure to work with. She was always responsive, helpful, and made the planning and communication process smooth and stress-free. Together, Jason and Kara make a fantastic team, and we’re incredibly grateful for their support.
We have truly loved our experience with Wilson Homes so far, the team helping us through this journey have been so helpful and thoughtful. The interior designers in the My Choice studio were so patient and insightful during our selection appointment, it made making those big decisions feel less stressful. Show details · 1
We had a great experience in the showroom. The process ran very smoothly and her advice and expertise was very helpful in producing the outcome we hoped for. Looking forward to seeing it come to life with our build. Show details · 1
Thank you Wilson’s team, it’s been a wonderful experience from the get go design, plans, layout, my Choice - colour choices and specifications so easy to deal with all of you and stress free. Looking forward to seeing the vision come to life. Cheers Show details · 1
Amy and Peter were great to deal with! Amy provided the most lovely and responsive service and Peter was so helpful in the design of our home to meet our needs and budget. They have both set a high standard for the rest of our building journey ☺️ Show details · 1
Danielle was absolutely amazing and very knowledgeable. She was so patient and helpful with our design choices. She ensured that all our wants were fulfilled and went above and beyond to ensure we were happy with our home designs. I can’t recommend Danielle enough! Show details · 1
Pete at the Display home was great, extensive knowledge about the process and always going above and beyond. Couldn’t recommend him enough for your pre construction stage. Super happy with our end design and can’t wait to move to the next stage. Show details · 1
We spent the morning with the representative from Wilson Homes going over the electrical options. There were good packages which met most of our needs and we only needed to add a couple of extra lights and power points. There was no hard selling or pushing of unnecessary upgrades. Staff were helpful knowledgeable and efficient. Show details · 1
We were in MyChoice Studio with Sherry for colour selection appointment. She made us so easy for such a daunting task. She is clearly fabulous and knowledgeable. We were amazed with her organized and sensible advice. She was always calm and took time until we were comfortable to make decisions. We took 7.5 hours and finished around 1715. She was… Read more · 1
very patient and waited until were satisfied with our choice. We felt we were looked after by a true qualified professional. She clarified all questions we asked. We got quick reply for all follow up questions and addressed our needs timely. We were very happy.
We spent a full day in the design studio together with Sherry our interior and exterior design specialist . Even though there were a huge range of choices Sherry was extremely thorough and knowledgeable in making a potentially overwhelming experience into an individualized and enjoyable as she guided us through the process. We never felt rushed… Read more · 1
and felt extremely satisfied that we had achieved our ideal vision of our new home. Many thanks Sherry for a fun day! Alexandra and Stephen Barratt.
Couldnt recommend Wilson Homes enough, has been great service from start to finish! big shout out to Peter, Kelsie, Kara and Jason for all their hard work. Build quality is amazing also Show details · 1
Our experience with Wilson Homes so far has been wonderful! Peter and Amy were extremely helpful in finding the perfect house design and suitable land, as well as any tweaks we wanted to make to the floor-plan itself. We then worked with Danielle in the Hobart Studio to further personalise our home during our selections appointment. Her expertise,… Read more · 1
suggestions and patience helped make the process as smooth as possible. We can't wait to see the final product!
Hubby and I went into the mychoice design studio today to see sherry again to pick our colours and fixtures out, we honestly couldn’t have done it with out sherry. Sherry is amazing so helpful with picking out everything, Thank you soo much sherry you are a legend. Show details · 1
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Hi Tyron, We are disappointed to hear your feedback… Read more