Teresa K.
Teresa K.

I have a new 2023 windsor genesis can’t find the fuse box anywhere please help

M and L
M and L  

Above the fridge and under the bed

Sharon bennett
Sharon bennett

I have power in caravan but fridge not working .

Maria Z.
Maria Z.

When I plug into the mains the fridge and microwave come on but lights and power don’t, I have to hook up the battery for the lights and power points to work is this normal?

Natasha R.
Natasha R.

I have a new 2023 windsor genesis 220md. I have been trying to fill the 2 tanks from the one port and was told it will fill both. It filled tank 1 and it will kick the water back without following on to tank 2. Is there a switch somewhere to fill tank 2? TIA.

David W.
David W.  

Had the same with our 196rd, turn on the pump and run some water from the sinks, it will clear any air locks, ours took 10min to register on the status panel

Natasha R.
Natasha R.  

Oh that's will give that a go.

Hilly
Hilly

What size grey water tank suits the Genesis 176RD?

Leslie H.
Leslie H.

fuze box location genis gc638s 2010

david J.
david J.

Trying to find fuse box in a 2003 geniersi winsor caravan .not in the boot

Ray B
Ray B

I have just brought a 2023 Windsor genesis 220md and I can't tune the tv any ideas

Tanya
Tanya  

If that is your only problem, you are doing very well! Feel free to take it back to have someone in their workshop assist, failing that, the warranty process... but video record everything including the visit back to the place of purchase. Good luck! I would suggest something more practical, but Kratzmann did not include the TV remote when I bought my new van. Currently going through QCAT.

Natasha R.
Natasha R.  

Hi Tanya. I bought from Kratzmann too and their warranty inquiries are shocking. Reported all water leak, caravan floods from windiw and roof vent. Day 2 the awning collapsed and broke so I can move the van and they are no help at all. Told me to silicone it up when they said it is a known fault. Deny the awning cheap materials at all. I can't get it there so they said pay for a mobile assessor of their agreement. Van is a month old. So deflated. Good luck with them. The finance guy Josh has been the only good thing in my experience. Still working out what to do.

Tim W.
Tim W.

Genesis 2009, can only find the gas hws switch to turn and off, we will find the eclectic switch, I have looked in ever cuboard

Jaye B
Jaye B

How do you find out Model Number for a 2006 Windsor Genesis 2 berth caravan please

Jaye
Jaye

Hallo - does anyone know where the jacking point is on the Windsor 176 RD My 23 - it isn’t obvious and can’t find any info in case we need to change a tyre - thank you

Eden H.
Eden H.

How do I replace bulbs on Amex lights on a genesis 2010

Anne O.
Anne O.

Where is the button to press to teel me how much water is 8n my ranks

patrickicollins
patrickicollins

Hi we’ve a 2nd hand Windsor Genesis 2006 model with 2 water tanks & 1 grey water tank. There is one filler point that, I believe, supplies both tanks & 2 breathing holes that I take the caps off when filling. We’ve a water level indicator that shows each freshwater tanks’s level. At the moment 1 tank has just run dry & the other appears full. However much as the pump is trying to pump it is spluttering & only delivering a drop of water. QUESTION. is there a switch/valve somewhere we need to switch over to access the 2nd tank???? I can see 2 pipes coming up from below as if there are 2 separate feeds to the pump but of course it’s hard to tell. The in line tap is open for both pipes.

Any ideas welcomed.

Thanks

Ros E.
Ros E.

We have Genesis 176rd single axle. What size are the wheel bearings. Will Ford or Holden bearings fit. Thank you

Anne O.
Anne O.  

Where is.the.switch. To show how much water is in the tanks

Troy P.
Troy P.

Hi were do I find the solar wiring on a 2008 windsor genesis?

Eisie
Eisie

Windsor genese 2012 ensuite lights, stove exaust lights, water guage, TV all stopped working at once. Where do I start looking to find out why.

steve
steve  

check out fuses and also the battery charger. Prob find battery is dead as well

Eisie
Eisie  

Thank you problem is now fixed

Dallas M.
Dallas M.

Helo I have a 2010 Windsor genisus 20 foot duel axle can someone please tell me which type of wheel bearings were used on this model was it Holden or ford

sccit000765
sccit000765

How to turn on hot water

Karen H.
Karen H.

Windsor Genesis 2012 GC637S, timber or aluminium frame please

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