Crockpot

This has been a life changing purchase which my wife and love and use at least once a week. We have owned it for about 2-3 years and it has not… Read more

missed a beat. My wife wanted a slow cooker but i wanted a pressure cooked so this was the compromise. We now rarely use the slow cooker as you can get the same result in a much shorter time with pressure cooking. My wife is converted and it is hard to imagine not owning this. So much so we have looked at purchasing a another one as a back up if this one does stop working. The seal does stretch over time, so we have purchased a spare for this, but that is after at least 2 years of regular use. The seal is still working, just a slightly looser fit than when we purchased it. We have cooked roasts, stews, risottos, rice, soups and many other meals in this pressure cooker. All with great success. I would highly recommend this product to others, and i hope they have as much success with it as we have.

AVOID CROCK-POT AND NEWELL BRANDS – Crock-Pot is part of the multinational corporation Newell Brands. Under their "Corporate Citizenship" they state: "At Newell Brands, we are… Read more

committed to being a responsible corporate citizen. From ensuring we offer rewarding career opportunities and comprehensive benefits to our employees and holding ourselves accountable to the highest safety standards for our products and people to MINIMIZING OUR IMPACT ON THE ENVIRONMENT, partnering with our suppliers on responsible sourcing and giving back to the communities in which we operate, we believe we can make a meaningful difference in our communities locally and globally." Perhaps they would like to explain why they don't even bother to provide a list of authorised small appliance repairers to fix their global design fault known as the "E5 Error" that occurs on their Crock-Pots, and for which their suggested trouble shooting protocol does not work. It *should* be an inexpensive wire or sensor repair, but no - Crock-Pot, via Newell Brands, does NOT support the product once out of warranty, will not provider any repairer contact details, and in fact, tells you to "throw it away". Into landfill. An otherwise perfectly good machine, loads of steel, other metals, electricals etc - all to be thrown into landfill, and to harm the environment! And all for a design fault of their own creation, and a wire. DO NOT SUPPORT ANY CORPORATION THAT IS ALL FAUX CARE, AND NO RESPONSIBILITY. Buy a different, and actually environmentally responsible brand.

Great ceramic bowl but the heater element/base is a bit cheap and lightweight – The slow cooker is fantastic but I have to worry whether the unit will last the test of time. The base unit is pretty poorly made and doesn't feel… Read more

high quality. The bowls/trays are great and very heavy. I can't tell when I will use the split offering bowl.

Would not recommend – I purchased this slow cooker in July 2022. Only had it one month (used once) and the digital display failed. I took it back to the place of purchase… Read more

and they replaced it. I have used it approximately 10 times and now it appears the heating element has failed. I contacted their warranty department but was informed that as I was out of warranty by 2.5 months (1.5 months from exchange unit) they would not be prepared to replace it. Very disappointed in the fact that they obviously don’t support their own product and it would appear they don’t expect it to last past 12 months.

I went into mediation with Sunbeam. They advised that my feedback has been shared with their team !!

Today, on recommendation, I purchased a Russell Hobb Slow Cooker for half the price and it came with a 2 year warranty. Obviously, this product is expected to last more than one year.

New favourite kitchen gadget! – Absolutely love our new oval multi cooker, such a great size for a family of 5 and makes cooking dinner so much easier! We’ve made ribs, mac n cheese, slow cooked lasagne and even boiled eggs in our multi cooker and can’t wait to make more!

great product works really well for soups, casseroles, curry’s, chilli con carne, bolognese and slow cooked meats. outstanding warranty and service from crockpot australia.

No spare parts – No spare parts - if the hinge pin breaks and it will, you can’t purchase a new hinge for the Lid. It is dangerous to use as you can steam burn your hand. I called the company and was advised that they do not carry any parts.

Failed after a year and a bit – Hi was full of high hopes thinking Crockpot was a reputable brand and heard of people keeping theirs for many years. Unfortunately ours died a few… Read more

months past the 1yr warranty, and Crockpot show no interest in this at all. No offer of store credit towards another product, no refund or offer to repair or replace. Had I known it was unreliable and only going to barely scrape past a year I would have bought something else. The lights started flashing, no reset button pressing helped, no offer of support or advice from Crockpot. Sorry, but I don't want to buy something simply to throw it out after less than 18 months.