Dorf
For the price its good. Nice looking but the install is very difficult and awkward if you don't have a lot of room – Had this for just over two years. For the price its nice and looks quite good in my opinion. Pull out hose comes out smoothly and fits back up into… Read more
the spout with thanks to a rubber o-ring. Benn using it for over two years now. Overall a good tap with rather excellent waterflow for 4 star water rating.
Now for the bad, the chrome plating on the handle is starting to chip off the handle, but that may have been my fault or the kids. No leaks like other reviews on here, well ones that weren't the plumbers fault (tightened nearly everything by bloody hand) just had a small inlet hose leak, easy fixed but required the painful removal of the whole tap again.
Overall, considering it gets used daily and other than a minor leak over time with thanks from the dodgy plumber, I'd recommend the purchase, but maybe bear in mind others that have had leaks with the black pull out hose. If it's installed correctly, I believe the black pull out hose will last you years and wont leak, just make sure it goes up and down smoothly after it's been installed.
Dorf
Door handles – I have never had a house that I have constantly had to tighten the fittings I would never recommend dorf products to anyone they are a pile of garbage
Dorf Kytin
Impressive warranty claim service – We had a Dorf Kytin single-lever gooseneck mixer installed in our kitchen as part of the inclusion of the new home, amongst other luxury-grade… Read more
Caroma/Dorf mixers, taps and showers. Three years later, it started leaking from where the neck meets the housing. Contacted GWA bathrooms and Kitchen, the parent company of Dorf and was asked to email photos of the issues and proof of purchase, which I did the same day and the next day I got a call back from them, acknowledging the issue and offering me a replacement. Because this model has been discontinued, a couple of options were given to me and I received the chosen option by post last week. All up, it took them 7 days to rectify the issue. I find this very impressive and thanks to the two people who dealt with my complaint and resolving it within such an impressive timeframe. Thanks, GWA Bathrooms and Kitchen for standing by your warranty promise and restoring my faith in an otherwise beautifully designed product.
Poor product – 3years old and has corroded and leaks from the spout chrome arm seal and must be replaced. Expected at least 10 years life given the $150+ purchase… Read more
price and Dorf reputation. Disappointing for such an expensive tap. Would never buy another Dorf product.
Dorf Whirl
Beautiful tap - appalling customer service – I will never buy a Dorf product again. We bought a beautiful Whirl basin mixer but the aerator fell out when the plumber installed it. I phoned… Read more
Customer Service to get a new part sent out and got the royal runaround - told my instant hot water system wasn't suitable for the tap, that my plumber would have taken out the flow regulator to compensate (he hadn't), that they wouldn't refund my money for a product that didn't work etc etc. I made a total of 4 calls and finally received the part - of course it worked just fine! So great tap but lousy company - I won't be buying Dorf again!! It looks gorgeous terrible service - created so much angst over sending out a 50cent part!
Dorf Jovian
Superb Design And Long Lasting – Hi, I bought a Dorf Jovian tap online for my kitchen from Taps and More in Sydney. It was about $400 that time. It looks good to me; I like its… Read more
appearance than others. So I took it. Since last 5 years it has been working properly, not any single issue.
Stay away from these tap Design – I paid $290 for a set of Dorf Maxum Basin tap about 3 years ago and since then i have been having issues with the plastic insert on the handle that… Read more
get damaged. The insert is made out of plastic and the little teeth get damaged very easily with rendered the tap useless (very hard to find'@ Reece plumbing only'). I have change almost 5 of these already and when i contacted the manufacturer (multiple calls , emails to GWA group) about their faulty product they keep asking for proof of purchase. I will not recommend their product , stay away. I have remove all the 6 of the tap (shower, basin & bath) from my bathroom because of these issues.