Best Specialty & Gourmet Food Shops in Australian Capital Territory Canberra–Queanbeyan
Wholesome
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Unexpected membership charges – check your bank statements” I would strongly encourage anyone who has ever purchased from Wholesome to carefully… Read more
check their bank statements.
After making two purchases back in 2021, I recently discovered I had been charged $59.95 annually for a “membership” I was completely unaware of. These charges continued for several years without my knowledge.
I searched thoroughly through my emails (including spam and archived folders) and could not locate any membership confirmation, renewal notice, or receipt relating to these charges.
When I raised this with the business, it took over two weeks and extensive back-and-forth communication to have most of the charges refunded. The process was time-consuming and stressful, and required persistence on my part to resolve.
While the majority of the money was eventually returned, there was no acknowledgement or apology for the inconvenience caused.
I would recommend anyone who has purchased from this business to review their accounts carefully and ensure they are aware of any ongoing subscriptions.
This experience has left me very disappointed.
Hey China 🏆 2026
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I drink Ancient Tea Tree Yunnan Black Tea (Dianhong) in the morning to feel awaken and full of energy. It's a good option of high level caffeine tea with pleasant aftertaste.
Love the Lemon Myrtle macadamias and the chocolate nut clusters. Well worth a try. Good service and speedy shipping. Always a happy purchase.
Art of Tea
Groovy ❤️Art of Tea I have ❤️ for a long time.
We had an unfortunate experience with this company, as standard boxes were sent to our clients instead of the custom boxes featuring our company logo… Read more
that were agreed upon. What was particularly surprising was that their team had previously advised us that the shipment delay was due to the printing of the custom boxes, yet standard boxes were ultimately dispatched. When we followed up with their team regarding this issue, we were simply informed that a mistake had been made. We are truly disappointed with the level of service provided, as one of the key reasons we selected this company for our Christmas hampers was their ability to supply custom-printed boxes.
Cup 49
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We ordered 2 mystery boxes ($50each) for 2 seperate kids and the products, 3 jelly poppings and 3 fruit syrups came in 1 postage box and couldn't be… Read more
split evenly between them. They didn't get to unbox anything. It's a real shame they waited over a week and they were so excited.
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Unethical and stingy customer service. I purchased 1kg of organic cumin. It came off. Smelt like a strong chemical. Was completely rancid. I… Read more
contacted austral herbs and they told me their batch of cumin is fine and they refused to refund me my money. They had zero care about the fact that I paid for a product that I cannot use. They were happy to rip me right off. I lodged a complaint with the department of fair trading and informed Austral herbs of the complaint. They then issued the refund the next day. Do not purchase from Austral herbs unless you are willing to contact the department of fair trading if you receive a rancid off product. Otherwise you will not get your money back. Extremely stingy unethical business.
Jubin Choco
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I haven’t get any my order #2316 It’s been more than 3 weeks. I have only been able to contact [Name Removed] via email, Facebook chat, and… Read more
Instagram. If the parcel has not been re-sent yet, I would kindly request a refund instead. But they didn’t response my order. They said “ Hey there! sorry we didn’t get your message :( i just checked your order tracking number and it says it’s in the sorting facility. i’ll provide your tracking below
https://auspost.com.au/mypost/track/details/99719838929401008320907” but The status says: Contact sender Arrived at facility Your item was returned to the sender. Please contact the sender for more information.
So, What should I do?
Pho Phu Quoc
Great value and good food in Dickson – Ate there 2 nights. Ate there before also, great food, good service fair prices. Comfortable and that's really all you want. Highly recommended based on what else is in the immediate vicinity
Excellent food cooked fresh with quality ingredients. The restaurant is busy and so you may have to wait, but the wait is worth it. We enjoyed our 16 takeaway dishes today.
An online shop specialising in Colombian products with a variety of items from South America. Their service and delivery time was fantastic and, to… Read more
my surprise, when I opened the box I found some extra product samples for free. Quick, friendly and reliable service. 23 April 2025.
When you walk into this establishment service is immediate and staff are extremely courteous. Our order was on our table in about 10 minutes.… Read more
Presentation was excellent and you could not help but feel you were a welcome guest. The food did not disappoint. Each person at our table (4) were very happy with their meal. Although staff were not obvious, they were quick to respond should they be needed. My favorite eatery in Bairnsdale. I’ll definitely be returning, and returning, and returning. ⭐️⭐️⭐️⭐️⭐️
Phat Panda
Phat Panda have really upped their game by adding scrumptious new items to their already extensive menu. A new choice caught my eye and it was above… Read more
expectations!! It's called the "BULGOGI DAWG" consisting of: one long, large crispy roll; a whole kransky sausage; gochujang sauce; mozzarella cheese; spicy mayo; shallots and dry onion; Korean-style Bulgogi beef sprinkled with black and white sesame seeds!! Get your chompers around one of these if you can and you won't be disappointed I promise. At $18 it's only $2-3 more than a ham and salad roll, but oh so much more!! For those like me with a smaller appetite, it gave me two generous meals. Yummo.
Brunetti Oro
I asked my daughter to buy a a Black Forest cake for my birthday.. after a disappointing buy for my previous year's birthday purchase.. Brunetti used… Read more
to make fantastic Black Forest cakes in the past but they lost the plot in recent years for some unknown reason.. I complained last year and decided to give them a second chance this year..
Unfortunately nothing has changed.. Cake was still terrible.. more like a sludgy chocolate mousse than a cake
Worst ever Black Forest anywhere!!!
NEVER AGAIN!!!
Bak Kwa King
Found this Bakwa (sweet Singaporean pork jerky) produced and sold in Australia, so happy, as pork can not enter Australian border for safety reason. … Read more
The taste was really nice, as good as the original Singapore produced. It looks very hygienic too as each individual bakwa was wrapped and vaccumed very well. However, when I keep it for a bit over a month, on top of the jerky (inside the plastic) appears white stuff sticking to the meat, despite it has been vacuumed packed. The most probable reason is the way it was produced was not hygienic, that the jerky was contaminated with fungal spores in the air before they are being vaccumed packed. Please look after your QC Bakwa King, or you will lose your business.
Sues Kitchen , worst customer service – They got my Order wrong and when i politely rang to rectify the situation i was told i place the wrong order, he also asked me how i knew the order… Read more
was wrong i told him i tasted it and thats when he lost it and told me they cant replace it now as i tasted it and it would be to difficult to make another meal????? i couldn't believe the rudeness of this man , i will certainly never go back there
Ajisen Ramen
Terrible service, lack of any understanding or empathy. We are a party of 6 and ordered several entrees and mains dishes. I reached out the the… Read more
server and asked for a plate for my daughter. I was told they only have bowls as share plates, these bowls are slightly bigger than their dipping sauce bowls. When I explained that I prefer a plate because the rice would fall out of the tiny bowls, the server said sorry No. Their plates are only used for serving dishes. Then she walked away. In the end I moved the some of the entrees in one plate and used that for my daughter. I was extremely disappointed in the server who lacked any basic understanding to a simple customer request. I was polite when I asked and was genuinely shocked with the response. I was asking for a plate while dining in a restaurant!
Supalove
Booked on line for a birthday lunch for small group on 18 February 2026, Supalove confirmed and sent a reminder prior to date, upon arriving at exact… Read more
time of booking found a sign saying 'closed' with no notice we had to find alternative venue at the last minute,, embarrassment to guests and disappointing inconvenience. Followed up by email the next day with no response, the place does not disclose phone number.
Hi Layel, We’re sorry to see your continued… Read more