Lucy D.
Lucy D. · Stirling 40cm DC Motor Pedestal Fan

What voltage is the cable

Kylie R.
Kylie R.  

240

Suzie R
Suzie R · Stirling 40cm DC Motor Pedestal Fan (Oct 2019)

Hi I purchased an aldi wall fan last year. I had an electrician install it according to instructions. It’s just stopped workin for no apparent reason. As it’s wall mounted, it does not come in contact with anything at all. When I use the remote, the light on fan’s control illuminates, so power is definitely getting to it, however, the blades don’t turn at all. Can you advise if you’re aware of any issues with it and if it’s a simple fix. As it’s wall mounted, I’m unable to remove without an electrician, so best outcome would be to repair insitu if possible.

Cheers Suzie

Neil McCann
Neil McCann · Stirling DC Pedestal Fan with Wi-Fi (Oct 2020)

Can I control my 40 cm fan with my phone

ALDI
ALDI   DM   

Hi Neil McCann, Thanks for your enquiry. May we ask for the model number of the fan so we can check the specifications? Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.

Regards,

Tempo

Neil McCann
Neil McCann  

Hi....Adaptor model is DZO48BHL2401505. DC 24 V 35 W

Goldy s.
Goldy s. · Stirling 40cm DC Motor Pedestal Fan

Hi I have motor pedestal fan was working good and happy with that accidentally my daughter broke one of the wing if I want buy wing from where can I buy

Janet D.
Janet D. · Stirling 40cm DC Motor Pedestal Fan

Can i buy a replacement remote control

ALDI
ALDI   DM   

Hi Janet, Thank you for your enquiry. If you could please provide the model number of the unit, we can look into this for you. It is usually alpha-numeric (numbers and letters). It should be on the back or bottom of the unit, as well as on the front cover of the instruction manual.

Alternatively, please don’t hesitate to contact us on 1300 112 534 on Monday to Saturday 8:30am – 6pm for further assistance.

Regards, Tempo

Janet D.
Janet D.  

LF40 40R

mike
mike · Stirling DC Pedestal Fan with Wi-Fi (Oct 2020)

AC Adaptor has stopped working, we have two fans same model and date and tried the adaptor from second fan and all works well, were can i get the adaptor repaired or replaced. Purchased 10/2021 regards

Biz F.
Biz F. · Stirling 40cm DC Motor Pedestal Fan

Power is connected but It is not working why?

mojo
mojo  

When powered up an illuminated blue LCD display appears on the stem of the fan. To power get the fan running you can either press the "on" button in the centre of the stem. Or, after making sure you have correctly inserted fully charged batteries into the remote (the correct way around) then you can power up using the remote.

Of course you first have to make sure your 240v power socket is good (try another fixture to confirm). If so then you may then need a good extension lead (depending on how far from the 240v wall socket you locate the fan).

You have to use the specific DC adapter that comes with the fan. You can't use just any DC adapter.

Possibly 1 in 100 have a fault of some sort such that the fan does not work at all.

However, usually the set up problem is human error, and not the fan.

I may have been a little puzzled when first setting it up. However it has been excellent since and is quietly keeping me cool and comfortable at the moment. By miles best fan I've owned.

Good luck.

ramesh sanghi
ramesh sanghi · Stirling 40cm DC Motor Pedestal Fan (Oct 2019)

remote and control panel on the pedestal has stopped working. no response. fan working on speed no.1 only. what shall I do. bought from Aldi last year.

mojo
mojo  

Maybe fresh batteries in the remote might work. Maybe switch off and disconnect from mains power then plug back in and start up again (like a reboot). Check buttons on control panel to see that none are stuck in depressed position. Fortunately speed no.1 is much better than being stuck in speed 15 imo.

Did u keep receipt. Do u have warranty information from purchase.

mojo
mojo  

After Sales Support on 1300 886 649

franke
franke · Stirling DC Pedestal Fan with Wi-Fi (Oct 2020)

where can I purchase a stirling

Mike
Mike · Stirling 40cm DC Motor Pedestal Fan

Putting together the fan which went ok until I try a attach the front guard. For the life of me I can not attach the guard ring. Is there a trick to doing this??

digitaladvisor
digitaladvisor  

I cannot answer you without seeing a photo. Suggest you ring the Aldi support line for help.

ALDI
ALDI   DM   

Hi Mike, In terms of attaching the guard ring for this product, the manual explains as follows: The front and rear guard are held together with a guard ring, which has two grooves, one for each of the guards. Slightly loosen the large screw at the bottom of the ring and ensure the edge of the guard sits in the appropriate groove, all around the rear guard. Then fit the front guard against the rear guard and ensure that the edge sits properly in the other groove. Retighten the screw to secure the guards together.

If you are still unable to attach the guard ring, it might be best to contact our after-sale support centre for advice (1300 112 534) on this issue.

If you do need any further assistance please don’t hesitate to contact us on 1300 112 534 on Monday to Saturday 8:30am – 6pm.

Kind regards, Tempo

Kathy  L.
Kathy L. · Stirling DC Pedestal Fan with Wi-Fi (Oct 2020)

How does it run through Wi Fi and Why ? What makes it better than a different old fashioned Styles Pestistill Fans ??? Could you pls explain??Thankyou kindly Kathy

HDunne
HDunne  

No idea how it runs through wifi. I plug the fan I have into the electric socket.

Kathy  L.
Kathy L.  

Lol well that's no help to me but thanks anyways

digitaladvisor
digitaladvisor  

WIFI via your mobile is another way in controlling the fan. Like a remote. But the App can do much more with the fan. For example, you can schedule the fan to turn on for a limited time at night and turning itself off after running when you have been asleep for 4 hours into the night. There are hundreds of sensors & others, (smart home things) that you can control like your TV combining watching TV - linking and turning the TV on with the fan. Turning off TV and shutting fan off. Turning fan on for your pet while you are shopping because it's gotten extremely hot in the house. Having the fan respond to movement sensor whilst in the room or a temperature sensor at elevated temperature telling the fan to turn on. Etc etc. Best of all you have a graphical remote control of the fan on your mobile making it extremely easy to use the unique features of the fan. It is a SMART HOME product you can choose to use or ignore. Check your Bunnings Stores Smart Home area for Connect, Arlec, Google and Alexa, Kmart, Mirabella, Beacon Smart Lighting and more.... If you have a Google Smart Speaker OR Alexa Smart Speaker, these you can control the fan by VOICE command, but you must own a mobile phone. It's inbuilt WIFI based Smart Home capability is compatible with Hundreds of Smart Home interactions & devices. In fact, most WIFI Aldi products ARE COMPATIBLE with this Smart Home. It is called TUYA and it is a universal standard in Smart Home right now. I have over 120 devices in my home and yes, I own this Fan and it links to these Smart Home devices. CONFUSED: See the Bunnings Smart Home Centre at all stores to get a better idea.

Kathy  L.
Kathy L.  

Thats great thankyou heaps xx

Kezza
Kezza · Stirling 40cm DC Motor Pedestal Fan

Where can I get one of these fans please?

digitaladvisor
digitaladvisor  

Aldi Stores if they have stock.

Garry F.
Garry F. · Stirling DC Pedestal Fan with Wi-Fi (Oct 2020)

The fan has power ,everything is working on the display but no fan movement please advise. Regards Garry

HDunne
HDunne  

There is an oscillating button on the one I have.....have you tried that?

Harpreet B.
Harpreet B.  

Same problem with my fan too Everything is showing on the display but the fan is not working

VLM
VLM · Stirling 40cm DC Motor Pedestal Fan (Oct 2019)

I purchased this fan in october and absolutely love it. I would like to purchase another one. Is there any more in stock at Aldi Stores.

Gayle
Gayle · Stirling 40cm DC Motor Pedestal Fan (Oct 2019)

Can the display lights be turned off on the fan , without turning fan off , using the remote ?

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