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Aussie Living Homes WA, Perth Metro

Aussie Living Homes WA, Perth Metro

4.6 from 206 reviews

Reviews

4.6

206 reviews
5
(179)
4
(7)
3
(3)
2
(5)
1
(12)
  • Build Stage
  • Customer Service
    4.8 (58)
  • Site Admin
    4.9 (54)
  • Timeliness
    4.8 (54)
  • Structural Integrity
    4.8 (52)
  • Plumbing & Waterproofing
    4.8 (49)
  • Electrical & Lighting
    4.7 (48)
  • Flooring
    4.8 (51)
  • Transparency
    4.8 (54)
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Initially excellent.. then service turned poor

published

We signed up in October 2019 with [name removed] a lady who no longer works for Aussie living-she was absolutely fantastic, no ask was too much. Her figures and Mortagage repayments were also spot on. Then BGC took over and got rid of many staff, worst communication ever no answers anytime.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
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1 comment
Aussie Living Homes
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Darlene H

Darlene HPerth, WA

Dream Come True

published

Thank you to the entire team at Aussie Living Homes. Special thanks to my Sales Consultant Greg Marshall who helped with the finer details of what I was looking for in a home, my Pre Start Consultant Dennika, Client Liaison Natalie and my Site Supervisor Phil. The entire team has been friendly and professional and were ready to answer any questions I had along the way. My first time building has been stress free and I am am extremely happy with the workmanship and quality of the build. My financial broker, Richard Wright was very knowledgeable and explained everything during the approvals process. I highly recommend Aussie Living, their customer service and build quality has been 100%.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Aussie Living Homes
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Maddy

MaddyPerth, WA

  • 2 reviews
  • 1 like

Amazing quality for money! Look no further!!

published

In love with our beautiful new home built by Aussie Living. From the start they took our needs seriously, were not pushy, talked us through every process in detail, answered every question so quickly and the quality is incredible. Everyone we dealt with provided excellent customer service! Communication was excellent throughout the build, the advice we were given was extremely helpful and I wouldn’t hesitate to recommend Aussie Living to anyone looking to build! No hidden fees, amazing value for money. Our house looks like a show home but without the massive price tag. Thank you Aussie Living for allowing our dreams to come to life! We cannot wait to raise a family in our new forever home

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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1 comment
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Mark

MarkPerth, WA

Second to none

published

*Well managed ,awesome people to deal with. As a first timer of building a house here in perth.
Workmanship is almost perfect, was surprised that they only took them 4 months to finished our house. Nothing more i can say but we're truly satisfied with the outcome of our property. Big thanks to all the staffs that guide us and help us trough the process of building our very own home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
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Liam

LiamPerth, WA

Super Easy! Great service!

published

The entire build process was very stress free! The quality of my home is better then I expected with a fantastic finish. The service throughout the entire process has been astounding! Always been able to get the answers I need and kept in the loop with everything that’s been going on in the background! Would definitely recommend building with Aussie living homes to anyone looking at their first home!!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
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Emmanuel V.

Emmanuel V.

  • 3 reviews
  • 11 likes

Made it simple & great experience!

published

Thank you to Aussie Living Team, for building our dream house! it was fun and memorable experience for us. Special shout out to Lee Hall, Lauren, Belinda, Scott and to the lovely receptionists for making our journey a special one.

Awesome communication from start to finish

Highly recommended

Till next time

Thank you Again!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
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Matthew R.

Matthew R.

  • 2 reviews

Fantastic Support and Quick and easy process

published

Started our path to a new home in December 2018. February 2020 and we are ready to move in.
All in all it has been an amazing experience. The staff are very attentive and incredibly helpful.
Our house turned out to be exactly as we expected and pricing was too.
Im happy I chose to build with Aussie Living Homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
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Quicker process than expected

published

First of all, I really satisfied with quick process, not just documentation and contract process but also our construction finished much quicker than we expected. We were advised that our house will be done by May but now, on February, we got a key!
Also, all of staff are professional and friendly. They gave us understandable explanation and details. We are first home buyer so we weren't know well about housing process but Aussie Living Homes kindly and friendly explained every steps of building and gave us all pictures and process details through email.

Thank you, Aussie Living Homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes

We are so happy with our brand new house. We highly recommend build with them.

published

They delivered everyhing on time and their costumer service was perfect! Since day one they provided all support for every stage of the build. We had no problem at all and we highly recommend Aussie Linving Home team to support you. The final cost was exactly what we discuss in our first meet.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
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Roy

Roy

  • 2 reviews
  • 2 likes

Very smooth process from start to finish

published

My wife and I had a very nice experience building with Aussie Living. Our sales guy was sensational, pre-start lady was helpful, client liaison kept us up to date throughout the build and was able to answer all our questions, and lastly our site supervisor was amazing.

We had no major dramas at all. There were a couple hickups that are going to arise when building, but they were all dealt with promptly and very happy with that process and we are both very happy with the finished product.

We had a building inspector throughout the build and he was very commendable with the workmanship. Even going so far as to include how impressed with the particular trades in his reports to the builder

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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1 comment
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Jose

JosePerth, WA

Best BIRTHDAY and CHRISTMAS GIFT!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Happy Father and Son

published

From start to finish we were very happy with the whole process and we couldn't be happier with the finished results. We are glad we chose aussie living but we couldn't have done it with out our case worker Shane. He really help us through to get the ball rolling .
Highly recommend aussie living to all my family and friends

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
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Michelle T.

Michelle T.Perth, WA

Aussie Living our First Build

published

From meeting the sales rep to final completion the whole journey has been a great experience. Build time was perfect and quality of work excellent. Financial broker explained everything in detail and pulled us over the line. The whole team at Aussie living are welcoming and we would recommend Aussie.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Aussie Living Homes
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Was a great experience from start to finish.

published

At first we weren't sure whether we should go ahead and keep looking around. From having the first face to face meeting it all clicked and the decision Was made. All questions and concerns that we had were answered and budgets were provided with in this. We were shown and given all the help and advice that was needed to get is on our way. Great experience and journey from start to finish the communication was always present and updates were on point. The team and staff are all lovely people also they are they to provide you with just about anything. The house in the end was finished alot sooner then expected and showed up out of no where.

Build StagePost-Construction
1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Tim

TimPerth, WA

Smooth operation

published

From start to finish it has been an exciting journey. Awsome customer relations. Jack went above and beyond to help me . From slab down house was finished in 3 months. Top quality / time frame. Im glad i went with Aussie living homes. They made my first home a dream come true. Special Thanks to everybody at Aussie living homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
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Highly recommend!

published

I couldn't recommend Aussie living enough! It was a bit daunting being my first home but Aussie living guided me through the whole process and made it super easy. Every thing about building with them was great. Their customer service, the build quality and they managed to keep it all within my budget.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Outstanding Job

published

Would just like to say a massive Thank you to Andrew Campbell and the team at Aussie Living

We met a few builders before going with Andrew. He explained the contract thoroughly before we signed anything, he was very thorough and open about the process so we were confident moving forward.

Our whole process started in March and we now have the keys to a beautiful home at the end of November everything went really fast.
With great communication from start to finish

Aussie living team was easy to approach with questions and the answers were open and honest

Super stocked with the whole process.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
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Jerome B

Jerome BPerth, WA

Highly recommended

published

We tried meeting different builders and after meeting Jai Thomas we know that we are in good hands. His professionalism and knowledge of the industry was incredible.
With regards of building the house
The timeframe and quality are on the spot.
The liaison officer and the supervisor are really helpful and were able to attend all our queries.
I would highly recommend Jai Thomas and Aussie living homes.
We really had an awesome experience.

Customer Service
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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Excellent Quality

published

I was impressed with Aussie Living as a builder, the build was quick and efficient and the quality of the finished product was excellent.

The final cost came in lower than expected and I feel the value for money is very good, updates were consistent, and liaisons polite and willing to help anyway they could.

Ben the salesman was also very nice to deal with when discussing the initial plans.

All in all, a very nice experience building with Aussie Living Homes and I would certainly recommend them in the future to anybody looking to get into a home.

Build StagePost-Construction
1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Hi Sam,
Thank you for sharing your awesome review! A big congratulations to you on receiving the keys to your new home, we've loved being part of your journey! All the best with moving in!
Warm Regards,
The team at Aussie Living Homes :)

We are Happy and satisfied customer.

published

We are happy and satisfied building our home with Aussie living. The workmanship was good and we got a high technology appliances. There were some issue during construction but it was fix by the supervisor straight away. We are highly recommend Aussie living to our family and friends. We feel great and excited to move in.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
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