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Bondi Boost HG

Bondi Boost HG Questions & Answers

HG Shampoo, HG Conditioner
4.7 from 1,389 reviews

26 questions from our users

Nadia

Nadiaasked

HG

I bought the wave curler but i'm from the US and the plug is an Australian plug and when I used the converter the power is weak and it won't heat up. How can I return and organise for one with the us plug? I have emailed 20 minutes ago and have not received a response yet from your customer service.

No answers
Valerie D.

Valerie D.asked

HG

How does the 30 day work? I have tries heaps of products and a friend swears by this product but I want to know if I can return it if it doesnt work. Also, do you recommend this range for blonde damaged hair types or is the rapid repair range better?

No answers
Jen

Jenasked

HG

Hi, will there be any sales coming up? I’ve been using this shampoo and conditioner and love it but was hoping there might be a discount for larger orders as I want to stock up asap

No answers
zey

zeyasked

HG

I've been using the HG shampoo and conditioner for about 4months now. At first my hair was getting thicker and now it falling sooo much, is that normal?

No answers
mumhairstruggles

mumhairstrugglesasked

HG

I have been taking the gummies for nearly two mths. I havent really noticed hair 'growth' but a lot of hair loss. My baby is nearly 8mths and I was told it 'might' have something to do with post partum changes however, I can't find anything that would explain that as the root cause.
So my question is : if I was to use the shampoo and conditioner in conjunction with the gummies, will it slow down (or better still, prevent) my hair loss?
Thank you in advance,

No answers
Mary A.

Mary A.asked

HG

How come when I wash my hair with the HG shampoo, my hair instantly.goes like stiff straw when wwashingit.out ?

1 answer
Lkirk22
Lkirk22

It may be to do with the amount of proteins in the product as well as your hair poroxity. Often hair will feel like straw when it has to little or to much protein in it. You should look into alternating between protein rich and mousite rich shampoos and conditioners to create both optimal hair growth and a balanced cuticle

Mary A.

Mary A.asked

HG

How come when I wash my hair with the HG shampoo, my hair instantly.goes like stiff straw when washing it out??

No answers
Sharon L.

Sharon L.asked

HG

Can I use Bondi boost product after keratin treatment?

No answers
Lisa A.

Lisa A.asked

HG

I have Salicylate intolerance. This means I can’t eat anything containing a high amount of Salicylates. Some of the Bondi Boost ingredients contain salicylates eg peppermint. Will Bondi Boost products be suitable for me or will the intolerance mean that the products will cause hair loss? Thanks.

No answers
Rose

Roseasked

HG

Hi
My hairs are damaged due to chemicals and i have lost a lot of hairs. Should i buy HG shampoo or hair repair shampoo.
Thanks

No answers
Anu222

Anu222asked

HG

over the years i have lost a lot of hair and my hair has gone very thin. my hair growth is very less as well, it only grows up to my shoulders. I would love love love to have long hair.
Is this product for me? If so I'm thinking to buy the shampoo, conditioner and the hair spray.
is there anything else i should consider?

No answers
Kourtney

Kourtneyasked

HG

Also, can I use the curl boss conditioner between washes or is it best to stick with just the hg conditonr?

No answers
Kourtney

Kourtneyasked

HG

I usually wash my hair 3 times per week. Should I wash less or more with this Shampoo?

No answers
Chezza

Chezzaasked

HG

Hi I used shampoo and conditioner for the first time this morning. By lunchtime my hair has a blue tinge! My hair is professionally bleached and a toner is applied. I had that done 5 weeks ago.

1 answer
jessieutech
jessieutech

I'm not sure why, it would be best to contact BB or speak to your hairdresser

narelle

narelleasked

HG

Hi
Have been using HG bondi boost for 5 months but am feeling that my scalp is very very dry and itchy. I also use the leave in oil before washing. I shampoo and condition my hair even 2 days. Should I shampoo and condition less often. Also can I check if I need to always massage the scalp with these products as I feel all my natural oils may be washed away all the time.
Narelle

3 answers
Taran
Taran

I generally try to use it only twice a week and alternate with other shampoo or conditioner

Mary c
Mary c

Hi, I have suffered from dry itchy scalp in the past, which freaks me out because I had hair loss. Tried HG shampoo and conditioner yesterday and today my scalp feels irritated, not happy!

monique a.
monique a.

My scalp feels really irritated to

Keb. D

Keb. Dasked

HG

Keb D

Hi,
Does your product contain high levels of silicon? I got a complete pack for my birthday and I find I get a dry flakey scalp all the time. I went to a hair stylist and they will not work with my hair because I use Bondi Boost and bleach will not take because of the level of silicon build up on my hair.

3 answers
inot
inot

Not sure, I am sorry, I think you need to direct that question to the BONDI BOOST company.
I don't use any colours or anything as my hair is naturally blonde so I haven't encountered any issues. Just wash trim and blow dry.

J.leeb
J.leeb

Yes it contains Silicone!

Bondi Boost
Betty S.Bondi Boost

Hi Keb,

Thanks for your message!

Our Hair Growth range and Rapid Repair range is silicone free. They’re also free from phthalates, sulphates (SLS & SLES, ALES) parabens, DEA, MEA, TEA, BHA, BHT, drying alcohols, artificial colours and cruelty free (Peta Bunny certified) and vegan friendly.

We use botanical extracts and essential oils via an extraction process that keeps the integrity of ingredients and uses 90% less energy.

If you would like more information regarding our products, please reach out to our team at WeCare@BondiBoost.com.au

Kind regards,
BondiBoost Team

Justine L.

Justine L.asked

HG

Is this product suitable for very thick hair ?

2 answers
Michelle
Michelle

Absolutely. My son has very thick hair and it’s amazing. I would think all hair types would benefit from these products.

inot
inot

I too think it would be good for everyone.

kat

katasked

HG

How does the money back guarantee work? I tried other brands claiming to help with hair loss and hair growth but they don't work. I want to try your products but want to know if the money back is legit?

2 answers
Sura
Sura

The HG pack did not work on my hair ...left a plastlic like residue. They promise that money will be refunded within 5 days of receiving the products back. According to my tracking number , they received the products back 9 days ago . However , no refund yet and no response to my email enquiry. Hope that answers your question.

Sura
Sura

Though a little late but I did eventually receive my refund

aqua

aquaasked

HG

Has anyone found that these products affect tinted hair? I was using the entire bundle pack for a month and my hair colour changed. My hairdresser mentioned that several of his clients have complained of the same problem.

No answers
Ashlee G.

Ashlee G.asked

HG Shampoo

Is it normal if the conditioner burns you scalp

2 answers
Katherine M.
Katherine M.

Good question, but no answers?? I just used the conditioner for the first time and it’s burning/stinging :(

Bondi Boost
Betty S.Bondi Boost

Hi Katherine,

The peppermint provides a tingling/cooling sensation and should not be painful at all. If something doesn’t seem right, please reach out to our Customer Care team at wecare@bondiboost.com.au and they’ll assist right away!

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