Ann P.
Ann P.

I recently bought the Bosch 6 unlimited cordless vacuum. I managed to charge it and use it once. Now, when I try to charge it the white light flashes briefly then stays white. But, the vac does not charge. Would this have something to do with the red button on top of the battery?

Jill b
Jill b

My Bosch stick vac has stopped working on turbo

Diana E
Diana E

My Bosch d stick vacuum cleaner charges but it won’t vacuum. I have phoned Bosch 6 times to find a repairer . All they were wanting was the proof of purchase which I provided and told them it was out of warranty. Today a guy rang from customer service to say Bosch do not repair vacuum cleaners. I cannot find anyone in Sydney who can repair Bosch. They don’t want to touch it. It is 4 years old. Surely I should be able to get it fixed.

Ian M
Ian M

Hi, the spin brush in the head is not spinning. I have cleaned all the hair out of the brush but still not rotating even when the brush head is off

RGM
RGM

Please.... how do you clean the filters in your cordless vacuum? Is it the HEPA system?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi RGM, Thankyou for your question regarding your vacuum cleaner. There are detailed instructions on how to do this in the user manual for this appliance. If you do not have a copy or, require further assistance please contact us with your model details on 1300 369 744 or, send an email to customersupport.au@bshg.com Kind Regards, Bosch Home Australia

linda s.
linda s.

Hi when I plugin to chargebattery the light flashes white then turns red strait after, Only had vacume for about 2 months and ithasntdonethat before then the light goes out all together

arachnophobic
arachnophobic  

I had nothing but trouble with my bosch so I got rid of it and got an LG , no problems

Courtney T.
Courtney T.  

If the tank is empty it’s because the battery is too hot, I take the battery off the Motor head for a few minutes and then reattach and it charges fine. It’s a safety precaution :)

Karen
Karen

Hi Guys, my Bosch Vacuum lights up white when i plug in but then immediately goes red? tried using and then stops? any ideas? not as good as bosch animal I had before? Thanks Karen, does it mean I have a blockage?

arachnophobic
arachnophobic  

I had nothing but trouble with bosch vacuum the batteries didnt last so I gave up and got an LG will never buy bosch again

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Karen, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your vacuum cleaner. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

BDC
BDC

Is it possible to use Bosch Blue power tool batteries (GBA 18V) on this vacuum?

Mark
Mark

Hi, How long does a battery normally last in bcs61113 vacuum. We use it as a back up to our plug in vacuum so not heavily used. Is the in unit charger sufficient or a stand alone better? Can you quote price please for replacement battery and charger maybe. Thanks Mark

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Mark,  Thanks for the question regarding your Bosch Vacuum cleaner. The runtime per 2.5 Ah battery pack: Up to 30 min. on normal mode with non-electrical accessories Up to 25 min. on normal mode with electrical floor nozzle Up to 8 min. on turbo mode with electrical floor nozzle. The unit charger should be sufficient however if you would like to know to the cost of the parts you can contact them on 1300 369 744 and select option 3. If you need any more help, feel free to contact us on 1300 369 744.  Regards, Bosch Home Australia

Alf Amery
Alf Amery

Video how to empty Bosch VACUUM CLEANER bcs61113au

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Alf Amery,  Thanks for the question regarding your Bosch vacuum cleaner. We do not have a video on how to empty the vacuum cleaner. Please see below the manual where from picture 16 to 18 shows how to empty the container. Also shows how to clean the filter. If you would like to read the directions please see pages 17-19. external link  If you need any more help, feel free to contact us on 1300 369 744.  Regards, Bosch Home Australia

Tanushree C.
Tanushree C.

Hi my cordless handstick vaccum cleaner model number BCS61113AU is not working properly, not able to find out the problem as per my consideration there is some woth on off button and charging point, need assistance please

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Tansushree C. , Thanks for your question. We're sorry to hear that you're having issues with your vacuum. We'd like to help, if you contact us on 1300 369 744 (select option 1, be sure to mention you're model number) and we’ll investigate for you. Regards, Bosch Home Australia

Ssafar
Ssafar

How can i buy a replacement filter for BCS 61113AU?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Ssfar, Thank you for your question. Spare parts can be purchased directly over the phone, by contacting our spare parts team on 1300 369 744 select option 3. Some parts are available on our website at external link . Please ensure when you call, that you have your complete model details so our team can confirm the price and availability. Regards, Bosch Home Australia

Luke D
Luke D

Hi, just got my Serie 6 unlimited. Used it for a while and the light started flashing red slowly and then stopped. I plugged it in and the battery came on red for a while and now is not flashing white as it normally does when charging? Does anyone know what a) the red flashing light means (I assume low battery!) b) the long red light up when plugged in c) why there are no signs of life now it's plugged in. This is the first time I've used it!

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Luke D, Thanks for your question. If the display lights up white and goes out after approximately two minutes, it means the battery is fully charged. If the display rapidly flashes red, it means the battery charge below 20%. If it the display lights up red and goes out after approx. 10 seconds, it means the unit could be overheating and the under-temperature protection has been activated. We recommend you call our service team on 1300 369 744 , and we'll be able to run through some trouble shooting with you over the phone. Regards, Bosch Home Australia

Kevin
Kevin

does this model have a power head BCS61113AU

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Kevin ,  Thanks for the question. Yes, this model comes with a floor nozzle with power brush, referred to as 'AllFloor Power Brush'. If you need any more help, feel free to contact us on 1300 369 744.  Regards, Bosch Home Australia

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