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Celebrity Cruises

Celebrity Cruises Questions & Answers

Constellation, Eclipse, Equinox, Infinity, Millenium and 6 more
3.6 from 29 reviews

20 questions from our users

Becky T.

Becky T.asked

Celebrity Constellation

Who has done the India cruise what visas did you get were did you get them please help?

2 answers
Angela K.
Angela K.

Did you get any answers to your query?

Becky T.
Becky T.

No answers sorry but we now have some visas.


Dianne B.

Dianne B.asked

Celebrity Solstice

Are there ironing rooms and laundry rooms on ship to do your own

1 answer
Angela K.
Angela K.

Did you get any answers for this query?


lynn l.

lynn l.asked

Celebrity Cruises

Have done a few celebrity cruises and wonder if there is a frequent cruising bonus i could get?

No answers

Pearl

Pearlasked

Celebrity Constellation

Can I purchase Rupees on board the Constellation for visiting India and exchange my unused Ripees back later?

1 answer
Angela K.
Angela K.

Please share any responses?


Taters

Tatersasked

Celebrity Cruises

Can I book things, like a massage, before I go on the cruise?

No answers

Kathy grant

Kathy grantasked

Celebrity Eclipse

Wheelchair balcony rooms, can three occupy the one cabin as i noted last trip we also had a trundle bed. and if I have two carers it gives them time off? Please advise. thanking you Barbara

1 answer
DeniseM
DeniseM

Don't know sorry. Best to ask your travel agent or contact Celebrity direct.


alan

alanasked

Celebrity Reflection

When gratuities are pre paid, how are you identified so you do not have to them?

1 answer
DeniseM
DeniseM

Hi Alan,
Being an Aussie, we never pay gratuities, whether pre-paid or at the end of the cruise. We immediately on arrival go to the Desk and inform them not to take gratuities off our bill. We will pay to those we choose to i.e. the cabin steward, the waiter, the wine steward. Australians are renown for not paying gratuities and the cruise ships know this.


Paul and geraldine

Paul and geraldineasked

Celebrity Cruises

I am going on a cruise. With celebrity, for the first time,,,we always go with royal Caribbean and our loyal status is diamonds plus,which gives us free snacks and free drink in the concierge room between 4 30 8 30 ,,will celebrity cruise line allow us too Enter there concierge room.

No answers

ShazJoe

ShazJoeasked

Celebrity Solstice

Can you take a portable garment steamer on board?

No answers

Melody

Melodyasked

Celebrity Cruises

Does celebrity equinox have hammock hooks?

No answers

cheri

cheriasked

Celebrity Infinity

Are there dvd players in oceanview rooms? Where is the smoking area?

1 answer
Vicki A
Vicki A

We had a balcony room and there was no DVD player. I am not a smoker, but I believe there is a small area on the pool deck.


Poco

Pocoasked

Celebrity Solstice

We're thinking taking our kids on the Celebrity Solstice during the school holidays (aged 12 and 15). Is this a good ship to take the kids on? What activities are there for the kids to do? Other than the price, is it worth booking a Guaranteed balcony room or a Guaranteed Concierge verandah?

1 answer
Vicki A
Vicki A

Hi, I don't know that I am really the right person to answer this question with my children being in their late 20's. It is a beautiful ship, but does not have all of the teenager activities that are perhaps offered on Royal Caribbean, eg water slides, rock climbing etc.
As for guaranteed cabins, our preference is for a high floor balcony mid ship.


Leoniekr

Leoniekrasked

Celebrity Infinity

I have booked on a Celebrity Cruise to South America and Antarctic next February. Is through Webjet. How do I go about purchasing a drinks package?

2 answers
Vicki A
Vicki A

On my cruise it was a free promotion at time of purchase of cruise purchase, but from memory, they were promoting the packages when we went on board the ship.

Sue
Sue

Don't worry...from the moment you step on board all you will hear is Packages...


g and t

g and tasked

Celebrity Cruises

Hi there :) . Im hoping someone can guide me in the right direction please? I have only cruised once (with p and o ) Now my elderly Mum would like me to take her on a three night cruise. She has never cruised before. It wasnt my favourite holiday I must admit, but I would very much like her to enjoy herself as its something shes always wanted to try. Also, are there any companies where more is included? I found that doing anything extra on p and o to be quite expensive :) . Many thanks in advance

2 answers
Linds
Linds

I am a good supporter of Azamara Club Cruises. All drinks are included in the price, No children's activities therefor no kids or families with young children, quite small ships with everything easily accessible, no formal nights, open dining hours etc. They also go into some ports that larger ships cannot go to. Prices are good value but they typically do cruises for 7 nights plus which is not as per your 3 night requirement but I think you would enjoy a longer cruise that are a bit more expensive. Probably next would be Celebrity Cruises (part of the same company as Azamara), then Princess. I think the Queen Mary 2 has a 5 night ex-Sydney return to Sydney in February 2017

g and t
g and t

Hi Linds. Thanks for the info. Ill keep them in mind for next time. Sounds great! Shes just set on a four night one at the moment to see if she likes it:)
Kind Regards, T


glen

glenasked

Celebrity Cruises

Hope to book a cruise with Celebrity early 2017. Is it true they have no laundry and iron for passenger use on board? Also I've been told there is an 18 % service charge on all drinks purchased and that would be in US dollars not A$.
Paul, Perth

1 answer
Linds
Linds

Hi
I am actually going on my first cruise with Celebrity in January 2017 but I have cruised with other cruise lines. Most ships including the Celebrity ships don's have a self service laundry and I don't thing any provide irons for fire and electrical safety reasons. They have laundry, dry cleaning, pressing service on board whish is pretty inexpensive compared to Australian prices.

With the exception of a small few cruise lines (eg Azamara) you either purchase a drinks package (price for service charge is included) or pay with your onboard account where in most cases a tip is included.

From Celebrity's web site ( http://www.celebritycruises.com/frequently-asked-questions#faq5993 )

"For your convenience, we automatically add gratuities for your restaurant and stateroom services to your onboard SeaPass® account on a daily basis in the following amounts, which may be adjusted at your discretion:
$12.95 per person, per day in standard accommodations ($13.50 for cruises departing on or after July 1, 2016)
$13.45 per person, per day in Concierge Class and AquaClass® staterooms ($14.00 for cruises departing on or after July 1, 2016)
$16.45 per person, per day in suites ($17.00 for cruises departing on or after July 1, 2016)
This gratuity is shared by your stateroom attendant, dining services staff, and housekeeping staff members who help enhance your vacation experience. At your discretion, the gratuity payments may be adjusted onboard at Guest Relations, in which case they will not automatically be added to your onboard SeaPass® account. An 18% gratuity will be automatically added to all beverages, mini bar purchases, spa and salon services. Additional gratuities may be added at your discretion:

I hope you enjoy the cruise


Patricia Popham

Patricia Pophamasked

Celebrity Millenium

Has things changed on the Millenium since 2012 we are thinking of going on it next year 2017.

2 answers
Gary PD
Gary PD

Well if the standard of the Constellation is any indication of the Celebrity Cruise Line......NOOOOOO...
Do your homework,
Constellation was abysmal ...

CLAUDIO
CLAUDIO

I went on it last year was ok same as princess but much more entertainment
A different act every nite and not some hasbeen like on princessmore stuff around pool etc
Foods so so but still edible
Plenty of pool space and drinks package is very generous


JodieBBruce

JodieBBruceasked

Celebrity Cruises

Is there any price difference or option of buying a drinks package a few days in to your cruise? For example, I'm cruising for 12 days and thought I'd take the allowed 2 bottles of wine and possibly only want a drink package from day 4. Can I buy the last 8 days only?

2 answers
Michael
Michael

Hi. As with all these things it is cheaper to book prior to the cruise. I'm not sure of what the price changes are (they have recently changed and my wife is the expert :) but it is a few dollars cheaper per day to book prior to the cruise. Also, you only have 3 days after sailing (from memory) to book a drink package. Just keep in mind that, while you would be unlikely to drink the value of a drink package at home, on the cruise you have the option to sip drinks throughout the day. We are not heavy drinkers but on a cruise it wouldn't be over the top for us to have a coffee in the morning, a bottle of water to carry with us, a morning cocktail (about 11.30 am ish), a wine with lunch, another afternoon coffee, a beer in the mid-afternoon, 2 champagnes before dinner and wine with dinner. That would add up to the value of a Premuim Drink Package and we haven't attended and night activities or bars yet. So we tend to be miles ahead but it really is each to their own :).

Lovelylush
Lovelylush

Hi, to tell you the truth not certain, they are pushing it on the ship all the time so there is a possibility they may well do it. We initially were going to buy the drink package, but it was going to work out to be $70 each per day and as i am not a drinker decided not to we than though well we would go wiht the premium non-alcholic one that worked out to be like $25 per day each when added up over the 12 nights was still a lot and they wanted that money paid upfront before we cruise. When you board they have stands set up to greet you and secure packages and dinner bookings so I am sure they will be able to assist. Depends on whether your a big drinker or not :) enjoy your cruise its a beautiful ship.


jan & ron morris

jan & ron morrisasked

Celebrity Cruises

Booked on Aus Top End next month. Do celebrity cruises offer Aus Beer e.g. VB for the guys. Have sent numerous emails to celebrity, no response. Hope someone can answer our question?

1 answer
Michael
Michael

Yes - VB, Carlton and XXXX (from memory) are avail.


Jules

Julesasked

Celebrity Cruises

Once you pre paid your gratuities, is there anymore gratuties for drinks, or anything else...........Has anyone had the classic drinks package and is it worthwhile or should we get onboard credit

1 answer
Michael
Michael

Apologies for the delay in replying, but I've just returned from a seven night P&O cruise & Having had this recent experience with no access to a drinks package, I am in a good position to reply to your questions about drinks packages.

Reference the gratuities, we paid the gratuities and had no further gratuities to pay.

Regarding the drinks package,both my wife and I found that having drinks package alleviated much of the concern, stress or worry about how much we were spending. Personally, I think that a certain amount of the drinks package daily cost can be attributed just to 'peace of mind' and not having to worry about cost accrual. For us, we saved considerably more by taking the drinks package than we would have done by taking on-board credit. Of course everyone is different but I would strongly suggest you consider the drinks package.

Enjoy your cruise.
Michael


spsps

spspsasked

Celebrity Cruises

Do they serve Australian beers on the Solstice eg Crown Lager & VB and if they do can you recall how much they were.

2 answers
Michael
Michael

Hi,
Yes they do serve Aust. beers and from memory they are around $6.50 - $8.00 (ish). Sorry, not a beer drinker - occasionally have a Peroni but that's about it.

spsps
spsps

Thanks for the reply Michael, much appreciated. I waited that long for a reply from celebrity cruises that I have since booked with another line. In fact I am still waiting. It appears to me that the drinks package they are offering in their 123 promotion is basically worthless to anyone who enjoys Australias more popular beers. Thanks again


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