Cloud Nine Wide Iron Questions & Answers

Is it suppose to show green light ?cause, mine only shows white too!

In the instruction, it indicated that the lights will flash ‘green’. Mine only flashes white but I assume it should be fine cuz mine is working.

Hi yes I also use the cloud 9 to put loose curls into my hair , they work well

Hi Dawn, How long have you had the straightener? I have not had that problem with mine I turn it on and press the button to make sure the green light goes to the top and then it beeps that it is ready! I would take it back to where you bought it and see if it still under warranty! I am sorry I cannot be more helpful

Sallyanne

Hi Dawn, mine has never done this, so I haven't an answer for you. I would maybe try pushing the Hi/Lo button. But I think it best to return and ask the supplier. Sorry I am not more helpful. Good luck with this.

Mel

Not sure. I've had mine for nearly a year now and it has not skipped a beat. Still very happy. Make sure to buy a heat spray for your hair though as I have found that it can dry your hair out a little. Hope this helped :-)

All flat irons will dry your hair out but a lot less than blow drying I have been straightening my hair for 40years and have purchased a Cloud 9 and so far this has been the best product I have used and it makes my hair feel incredibly soft and silky but I also use very good quality hair straightening products for John Freida all their products work so well with the straightener! Hope this help you!

My Cloud 9 only lasted 2 years which was disappointing, especially as I paid $300. I am not a heavy user either, I sometimes go 1-2 months without straightening. At first it worked really well, made my thick curls dead straight and shiney. One day I went to use it, plugged it in and it started constantly beeping and flashing.

However, I have a theory that all straighteners have a max life span of 2-3 years, conviniently just after the warranty has finished. In the past, I've had 2 GHDs and both died after the same time frame. I bought a cheaper branded straightner (Diva) and that also didn't last.

In my opinion, it works well just be prepared to buy a new one in 2 or so years.

My Cloud 9 only lasted 2 years which was disappointing, especially as I paid $300. I am not a heavy user either, I sometimes go 1-2 months without straightening. At first it worked really well, made my thick curls dead straight and shiney. One day I went to use it, plugged it in and it started constantly beeping and flashing.

However, I have a theory that all straighteners have a max life span of 2-3 years, conviniently just after the warranty has finished. In the past, I've had 2 GHDs and both died after the same time frame. I bought a cheaper branded straightner (Diva) and that also didn't last.

In my opinion, it works well just be prepared to buy a new one in 2 or so years.