53 questions from our users
I have power going to the milk frother but seem to have no power(no light illumination) on the cup displays or to the machine. Does anyone have any clues. I've tried googling to no luck. Thanks
What are the descaling instructions for CitizSolo?
What are the descaling instructions?
Can you make regular coffee in it?
Delonghi EN110 old water leak at bottom badly. How to open?
I have Nespresso CITIZ. Model EN265BA
The two illuminated buttons do not depress properly
The two illuminating buttons no longer depress properly.
Can you help?
Can reusable pods be used on this machine?
We are having a problem with the frother. After working well for a year or two it has suddenly started producing milk that is way less frothy. I have cleaned everything, it is clearly spinning very quickly, almost too fast I suspect.
anyone gt any ideas?
Why is water/coffee leaking into empty capsule container?
Why doesn't the frother spin and froth the milk
Not sure. My milk frother leaked badly. I removed the round spring coil from the magnetic mechanism and the leaking has stopped. It now just heats the milk without frothing which is fine for me as I only use the machine for hot chocolate and latte.
Have you taken off the magnetic spinner and checked it? Make sure there's no dried milk inside or that it is not misshapen causing it to stick in the stationery position.
No water flowing through machine and front of coffee pods not perforating . please tell me how to rectify.
mY pODS ARE NOT BEING PIERCED
my machine does not pierce the pod Why
Water leaking out of the bottom, why
How do I stop it over heating?
My Citrix and milk is leaking coffee from underneath The machine. Every time I go to wipe under the machine there’s always black water on my kitchen bench
We have The nespresso citiz and milk,the milk comes out like whipped cream what am i doing wrong?
My machine uses the water but the capsule is not used water is in tank under used capsules
I have a delonghi Nespresso latisimo touch with the 6 buttons I have de scaled twice but light still on and milk barely pumping coffee dispenser is fine. Any ideas?
Machine won't feed water through when either button pressed. Any suggestions?
There could be an air pocket. Remove water tank again the check connection. Press lever down and do a lungo shot without pop and repeat until water comes through. Might take 10-15 tries.
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