Dyson DC59 Questions & Answers
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Attachment for DV59
i think my contacts are bad on my dustbin on dyson dc59 how do i check it?
I have just bought a new charging lead but am unable to remove the tip of the old lead from the docking station. How is this done please?
We are sorry to hear of this. Please get in touch with our Dyson Experts via Facebook Messenger, Live Chat or phone and we will only be happy to help. You can find our contact details here: external link
DC59 won’t charge, so bought new battery which worked well until needed charging and it wouldn’t charge so bought a new charger, the new battery and old battery will still not charge. Cleaned filters etc. Help.
So we can best assist, we'd kindly encourage getting in touch with our Dyson Experts via live chat, Facebook Messenger or phone and we'll be happy to help diagnose this and assist with a resolution.
Ways to get in touch with us can be found here: external link
We hope to hear from you and look forward to assisting.
What does it mean when you press the trigger and your dyson whats a code?? How do you fix this issue
Hi Kirsty, thank you for your question. We are sorry to hear that you are experiencing an issue with your machine. We are not exactly sure what you mean but you can find troubleshooting tips on external link and should you find the issue persists we'd recommend to reach out to our helpline.
I replaced the battery in my Dyson stick, it hasn’t worked since. I get a flashing blue light then a flashing red continuously.
if the battery is the proper one and if is fully charged then i suggest you clean the contact between the battery and the motor
you might also have to clean thoroughly the vacuum
Thank you for your question. A flashing red light usually indicates an issue with the battery. If purchased from a third party a non-genuine Dyson battery can potentially cause this. So we can learn more and help resolve this issue for you we'd kindly ask you to please send us through an email to aucustomercare@dyson.com.
How do I wind the cable to the back plate on a dyson 59?
Hi have a DC59 I have replaced the battery about 1 year with an OEM Lo her life battery. It has been working fine until I didn’t use it for 4 months. Now it’s doesn’t turn on or work. A continuous BLUE flashing light is on work on power. Dyson site says a temporary fault - need help.
First thing to do is check the battery with a multimeter
So we can best assist, we would encourage getting in touch with our Dyson Experts, we will only be happy to help. You can find our contact details here: external link Our team are available via live chat, Facebook Messenger and phone and look forward to assisting.
What is the suction power of the DC59?
I cleaned my DC59. Put it back together, no power. I pressed the trigger, blue light comes on for about 5 seconds, then green light for about 5 seconds then no light. Battery is fully charged per volt meter. Any ideas why?- John W
Maybe the contact between the battery and the motor needs attention
However, if you cannot find the problem I suggest you ring Dyson
Dyson DC59 vacuum fully charged runs for 30 seconds and then stops. Plugging back into charger even for a few seconds resets it and it works for another 30 seconds. Any ideas?
My days on dc59 flashes 5-6 times when I put on charge then no light shows and won’t work, I have only had the new battery 1 yr and the dyson is only 2 1/2 years old, what is the problem?
Dyson cuts out after 20 seconds it's always fully charged what would the issue be
So we can best assist we would kindly encourage getting in touch with our Dyson Experts via auaskdyson@dyson.com. Our team will be happy to help provide troubleshooting to find out what is happening and get a resolution for you.
If you are not in Australia, please visit external link and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
my vacuum works for about 45 seconds with a blue light and then light turns orange and stops. it just keeps doing that over and over
Thank you for your question. We are sorry to hear that you are experiencing an issue with your machine, from the description it sounds like the machine may need a new battery. So we are able to assist you further please contact our team at auaskdyson@dyson.com and one of our experts will be in touch as soon as possible.
Does not turn off unless battery is removed
If your machine isn't turning off when you release the trigger, we kindly encourage getting in touch with our Dyson Experts on 1800 239 766 with your machine handy. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
If you are not in Australia, please visit external link (which will redirect based on your location) and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
My Dyson DC59 would not turn off. I need to take out the battery to stop it.
This certainly is not normal and we are keen to help get this sorted.
Please get in touch with our Dyson Experts on 1800 239 766 with your machine handy. We are open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
The battery appears to be exhausted yet it is only 18 months old with VERY little use and was always put onto docking station after use.
We are sorry to hear about this and happy to help. Please just get in touch with our Dyson Experts on 1800 239 766 with your machine handy. Our helpline is open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST.
If you are not in Australia, please visit external link and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
why wont my dyson plug properly into docking station
So we can best assist, we encourage forwarding photos of your dock installation and machine, along with your query, to auaskdyson@dyson.com and our Dyson Experts will be happy to help. If you are not in Australia, please visit external link and press "Contact Us" for the local contact information of the Dyson helpline in your area.
My Dyson 59 when put on charge has a blue light and then after a few minutes the light stops glowing is the battery failing. I keep replugging it back in.
Why won’t my dyson dc 59 turn off have to take battery off to stop it?
Hi Sounds like on button switch faulty. You best contact dyson support
If your machine isn't turning off when you release the trigger, we would encourage getting in touch with our Dyson Experts via auaskdyson@dyson.com for further assistance. If you are not in Australia, please visit external link and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
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