Electrolux Oxygen+ Questions & Answers
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Why does my Vacuum smell like something is burning
Hi Sue, Denise from Electrolux here. We would appreciate the opportunity to discuss the concerns you have raised about the vacuum. If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Denise P Ticket 1512052. Thanks Denise
I have only had one issue with this machine, the cable retractor not working, since I bought it in May 2008.
It is now out of warranty and the brushes aren't rotating in the head. The blue light shone and the brushes rotated only when the handle was angled at right angles to the head, but has now ceased to light or the brushes rotate at all. There is still is suction occuring.
I see that the head has been a problem mentioned on this site. I wonder if you can help with this, perhaps indicating what could be the likely problem may be? I have opened it up and cleaned it our and nothing broken is obvious. I can't really afford to put it into a service centre at the moment but if the part is not too expensive I may be able to order it.
It will probably be a broken wire, however that could be within either the nozzle, the tube or the hose. Someone handy with a multimeter could test the nozzle or tube to see if it is that. I believe you can buy a standard nozzle from vacuumspot.com.au and carry on vacuuming, they also sell the entire set however I think they are quite expensive for the set.
Thanks NZ2000, I suspect as much. I'll see whether the multimeter can isolate anything. Taking these things apart are fraught, even doing it carefully can snap little plastic holders.
You will find that one of the brass contacts in the hand piece where the wand connects has broken or weakened through metal fatigue and so does not make a proper connection unless held at weird angles. The handle can be taken apart but you must be very careful as they are glued and so potentially can break. Brass strips can be bought from hobby shops and easily cut and bent back into shape and then re-soldered onto the lead.....did all this a couple of weeks ago
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