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Fisher & Paykel ActiveSmart 519L French Door (RF522 Series)

Fisher & Paykel ActiveSmart 519L French Door (RF522 Series) Questions & Answers

RF522ADX5 (Stainless Steel), RF522ADUSX5 (Stainless Steel with Ice & Water), RF522ADX4 (Stainless Steel), etc...
3.7 from 133 reviews

69 questions from our users

THorton

THortonasked

ActiveSmart RF522ADUSX5 (Stainless Steel with Ice & Water)

Fridge professionally installed. Ice being made, but zero out of the water dispenser. Have depressed dispenser for 2 mins+ to remove air, and checked hose is not kinked, and the tap turned on (note, ice being made so no problem there). Why is the water not working at all?

No answers
Allen R.

Allen R.asked

ActiveSmart 519L French Door (RF522 Series)

The door handle is loose - how do I tighten it?

No answers
Sheila

Sheilaasked

ActiveSmart RF522ADJX5 (Stainless Steel with Ice)

The fridge has just been plumbed in. How long will it take for ice to be made? I have put the booster on

No answers
Dazza

Dazzaasked

ActiveSmart RF522ADUSX5 (Stainless Steel with Ice & Water)

Why does my fridge make a grinding noise only just stared now won’t stop unless I open the door,

1 answer
BRIJESH
BRIJESH

How old ur fridge? I have called technician to have look. It’s annoying, I thought it is good brand but I was wrong.

Irene Z.

Irene Z.asked

ActiveSmart 519L French Door (RF522 Series)

Why is it beeping have checked all suggestions what now

No answers
Leyton C.

Leyton C.asked

ActiveSmart 519L French Door (RF522 Series)

Am I able to some how take the water dispenser frame off to get in, as I seem to have ants nesting in inside the dispenser?

No answers
Sarah

Sarahasked

ActiveSmart 519L French Door (RF522 Series)

The freezer rails are stiff and sticky. I have completely defrosted and dried the interior then turned it back on and they are no better. Can you use a lubricant or do they need replacing?

No answers
Audrey Wirkus

Audrey Wirkusasked

ActiveSmart 519L French Door (RF522 Series)

Was the rf 522 ADUB5 built in Stainless Steel and was it built in 2017?

2 answers
Audrey Wirkus
Audrey Wirkus

I bought one from Radio Rentals, but there is no Serial Label any where in or on fridge. Only the Sale Card states its 2017. Rf522 ADUB5. 519L, but mine is Stainless Steel, NOT Black. It has water on right side door. What model could it be that was built in 2017 please?

Victor
Victor

Hi Audrey, ours came from appliancesonline.com.au It is in stainless steel without the water dispenser though. You might need to speak to Fisher & Paykel Customer Care Team to obtain your specific model & serial number.

Darren

Darrenasked

ActiveSmart 519L French Door (RF522 Series)

Hi I recently purchased the RF522ADUX5 and received it today. I have tried to flush the ice maker per the instructions but no water is flushing through it into the ice tray. I have checked the ice tray is positioned correctly and water is being dispensed via the water dispenser. Is there a certain amount of time you have to wait to be able to flush it?

No answers
Stu N

Stu Nasked

ActiveSmart RF522ADUX5 (Stainless Steel with Ice & Water)

I replaced the flapper door spring on my fridge as the spring was broken and I also replaced the water filter cartridge and ever since the fridge alarms with 20 beeps every time I open either the fridge compartment or the freezer compartment

No answers
Chris B

Chris Basked

ActiveSmart 519L French Door (RF522 Series)

I am relocating and need to take thw water inlet tubing through cupboards. Can i easily disconnect from fiter then reconnect?

No answers
MadeleineG

MadeleineGasked

ActiveSmart 519L French Door (RF522 Series)

What colour are the LED internal control panel lights to adjust temperatures?
I've just noticed that mine are red, and I thought they were normally yellow ... wondering if there's a problem, but manual doesn't tell you what colour they should be?

1 answer
MadeleineG
MadeleineG

Well after talking to F&P, and a fridge technician they recommended - none of whom knew, we have discovered they are supposed to be red! Not clever - red is the universal colour of 'problem' or 'danger'. Can you sort that F&P? Saves annoyances like mine!!!

Anna

Annaasked

ActiveSmart 519L French Door (RF522 Series)

Where is it made?

No answers
Tanya BE

Tanya BEasked

ActiveSmart 519L French Door (RF522 Series)

Is the water from the dispenser chilled? My family love chilled water and I don't want to buy it if it is only filtered. Many thanks!

No answers
Cockroach

Cockroachasked

ActiveSmart 519L French Door (RF522 Series)

The left hand flapper does not go into position to enable the door to close ,I have to hold the flapper in position to close the door,is there another mechanisim that hold the flapper in position.

1 answer
Rengrave
Rengrave

This just happened to me. I believe your spring flapper has broken. It is a small spring at the bottom of the flap that keeps it pulled in until the flapper slides into the grooves when shut. Similar to this one: https://genuineapplianceparts.com.au/fisher-paykel-fridge-french-door-flapper-spring.html

Oscar

Oscarasked

ActiveSmart 519L French Door (RF522 Series)

We have a brand new fridge and it's so noisy!! It rattles constantly. I read the instructions and they say it's probably not balanced but we have tried and nothing changes. Is it just the fridge? It sounds like a loud vibrating rattle.

No answers
Snowy

Snowyasked

ActiveSmart 519L French Door (RF522 Series)

My door flapper does not go into position to allow the door to close ,I have to manually hold the flapper to allow the door to close

1 answer
Snowy
Snowy

same with mine

Allyson M.

Allyson M.asked

ActiveSmart 519L French Door (RF522 Series)

We've just bought our 2nd French Door fridge as I love the inside configuration. However, this 2nd fridge doors are really heavy and stiff to open. Nothing like the 1st fridge. Everyone comments as too how heavy the doors are to open. You need real muscles just to open the fridge! Has anyone else had a similar issue?

2 answers
Joe D
Joe D

Mine feels like it opens normally , you should just have it looked at under warranty

Allyson M.
Allyson M.

Thanks, I'll look into it!

Gary M

Gary Masked

ActiveSmart 519L French Door (RF522 Series)

I have a new RF522ADUX5 that is connected for water and ice as per installation instructions however there is very little water pressure

No answers
Craig

Craigasked

ActiveSmart RF522ADUSX5 (Stainless Steel with Ice & Water)

For my newly purchased (second hand) slightly older model RF522ADUX1, is this the correct water and ice kit #836854 (see link below)? Do I need a 350kPa PRV (it also mentions a 600kPa valve)?

What is strange is the genuine article (see link) is $190 while all the online companies and trade site(s) are asking $219 - $223 (with 'RRP $395') for the exact same kit!!

https://secure.fisherpaykel.com/au/Catalog/ItemContent.aspx?ItemNumber=224270&CatalogId=003&CatalogDetailId=31&NSM=Y

Can I connect my fridge directly through a PRV and into the unit without a filter? Melbourne water is perfectly fine, I don't see why I need to filter it and get into the replacement filter buying cycle. Thanks in advance for help.

1 answer
fisher_man
fisher_man

If you are happy drinking Melbourne tap water.
Defiitely fit PRV - guarantees constant volume and reduces risk of ruptured water hose.
Most times F&P parts are cheaper than 3rd party.

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