Fujitsu AST24UBBJ Questions & Answers

Hi Brian, Cooling is 6.80kW - 9.11hp, Heating is 7.50kW - 10.05 hp. Let me know if you require any further information.

Hi Mike We're sorry to hear your air conditioning unit isn't powering up please call Fujitsu Assist Tel: 1300 364 484 and we will do our best to assist you.

Hi Dianne, we would advise a technician to attend to remove the cover in case of any damage is caused internally during this process, or ask the nearest Fujitsu Service Agent to purchase a new cover for you. Please call Fujitsu Assist to discuss this further Tel: 1300 658 840 and they will do their best to assist you

Hi Dianne, my only issue with that model is the same as yours. It has become so yellow that I wanted to change the whole plastic casing but since the price is $675 plus the labour, I have decided to get a brand new inverter airconditioner which is a lot cheaper to run.Maybe that company ought to look into improving the quality so it remains white

Hi Roland Thank you for your feedback which is important to us and will be forwarded for future improvements.

Hi Tim Thank you for contacting us, usually, there is a code on the back of the remote which you choose, however it will depend on the generic remote you have purchased. For any further questions please call Technical Support Tel: 1300 364 484 and they will do their best to assist you

Hi Jayne, You can operate your air conditioner with the manual auto operation. Press the MANUAL AUTO button on the main unit control panel. To stop the operation, press the MANUAL AUTO button once again. This button can be found by opening the front facia in the middle section, an round.oval like shape. If you need the operating manual, please email us at fujitsuassist@fujitsugeneral.com.au to request a copy.

Hi Rav Thank you for taking the time to place your question on Product Review, please be advised AST24UBBJ doesn't have inverter technology. If you would like to discuss this further please call Fujitsu Technical Support Team and they will do their best to assist you. Tel: 1300 364 484.

Hi Gibbo, to get the swing action working sounds like the step motors may need replacing and a technician will be required, please call our Technical support team to discuss this further Tel: 1300 364 484

Hi Steph, the Fujitsu Remote control part number is 9374322015 and these are currently in stock. Please don't hesitate to contact us if you could like to go ahead with the order and we will do our best to assist you. Tel: 1300 364 484.

Hi Lorna, we can advise the kilowatt for AST24UBBJ cooling is 6.8kw and 7.5kw for Heating. Please call the Fujitsu Technical support team to discuss this further if necessary and they will do their best to assist you. Tel: 1300 364 484.

Hi Lucia, Thanks for your question, we have checked these parts and can confirm they are currently available. Please note these parts will need to be ordered via an Air Conditioning Company. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.

Hi Jan, Thanks for your question on Product Review. The Fujitsu AST24UBBJ was made in 2004. Please call our Fujitsu Assist team if you need any further information and they will do their best to assist you. Tel: 1300 364 484.

Hi Monique, depending on how many times the red operation light is flashing, this could be a sensor error or an indoor fan issue. Please call Fujitsu Assist who will be able to provide the nearest Fujitsu Service Agent to check your unit Tel: 1300 364 484

Hi Jill, yes you can please call Fujitsu Assist Tel: 1300 364 484 and they will happily take your order. We look forward to speaking to you.

I’m pretty sure it is not, as it is a basic model and inverter is more expensive.

Power of your Fujitsu model as mentioned 6.8kw cool & 7.5kw heat. Do not buy it is superseded and cannot get parts, they are rubbish