Fujitsu ASTA09/12/18/24/30LCC Questions & Answers
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Hi serial number for my unit is EO50742. The indoor indicator (PCB) receiver is not working and needs replacing. Are you able to advise how much the part is and how much would it cost to replace it. thanks
Hi Arti, please call Fujitsu Assist service team and they will do their best to assist you Tel: 1300 364 484
ok thanks
Hi Arti, the assist team will do their best to help you .
I have a unit giving out a error code it is 4 green flashes on the timer light what does it mean
HI George Thanks for contacting us, we are sorry to hear your air conditioning unit has an error code please call Fujitsu Assist Technical Support because there could be several reasons for this error Tel: 1300 364 484 they will do their best to assist you.
Please let me know the date on which you sold ASTA24LCC S/n EO 83632 and the retailer to whom it was sold.
Hi Ken, Thank you for reaching out to us, please be advised the date we sold the unit to Shorelec Electrical was 02/01/2009. We hope this information helps.
Hi there. My ASTA12LCC both non stop blinking red and green lights. According to the faults list it is a PCB error or Model error. I did change the outdoor PCB, but the issue is still there. Unit does not either cooling nor heating. Only fan is working. And what does it mean "model error"
Hi Alexey Thank you for reaching out to us on Product Review. There could be several reasons for the model error, please call Fujitsu Assist Technical Support and they will do their best to assist you. Tel: 1300 364 484
Hi :) are you able to give mean estimation please as to how old my unit is and if there is a wifi unit upgrade available? ASTA18Lcc serial E092423 thank you!
Thank you for contacting us on Product Review. Please be advised the date we sold the unit is 20.02.2009. Please call Fujitsu Technical Support to see the other units which will hold wifi capacity. Tel: 1300 364 484.
Hi My Fujitsu aircon flashes 5 red operation light + 3 green timer light once I turn it on. The heater and dry modes are not working at all. I power reset both the indoor and outdoor unit, it does not work neither. I checked it should refer to CT abnormal fault. Is there anything I can do myself? Thank you.
Hi Tak Shun L, thank you for you question. As you have done a power reset and the issue remains, you will need a licensed air conditioning repairer to take a look at this for you. Please call us on 1300 882 201 if we can assist in arranging someone for you. Thanks
Hi there, Can you please tell me how old my ducted air conditioner is? Serial number T001857. Thank you.
Hi Tony Thank you for reaching out to us, we can let you know the date we sold the unit was 15.03.2006 we hope this information helps. Please call Fujitsu Assist Tel: 1300 364 484 if you have any further questions and we will do our best to assist you.
Hi, I have the aircon with serial No E098887, currently it is not heating, could you please tell me how old of this aircon and how cause the problem. Is that easy to fixed? Thank you.
Hi Chuanmin Thank you for reaching out on Product Review. Please be advised the date we sold this Fujitsu air conditioning unit to the dealer was 20/07/2009. Please call Fujitsu Assist Service Team Tel: 1300 658 840 to arrange a service call or visit our website or the nearest Fujitsu Service Agent who will advise the soonest day they can attend external link
Hello, is there a way of switching off the LED indicators on the AC front panel at night when its dark? The LED's are very bright in our bedroom.
Hi Mark Thank you for your question, unfortunately the LED indicators on the AC Front Panel are unable to be switched off. We appreciate your feedback which has been forwarded for future consideration. Please don't hesitate to contact Fujitsu Assist Technical Support Tel: 1300 364 484 if you have any further questions and they will happily do their best to assist you.
Hello, is the ASTA18LCC compatible with any wifi add on .. e.g. AirStage, anywair or other such option?
Hi Neilo Thank you for contacting us due to the age of the unit unfortunately there isn't any wifi options available on this occasion. Please call Fujitsu Sales when you wish to replace or upgrade your unit and the team will be able to advise which wifi options you could choose. Tel: 1300 364 484
Have the ASTA09LCC Serial Number e128792. How old is this unit please? Mark M
Hi Mark we can advise the date we sold this unit to the dealer is 27.10.2010. We hope this information helps. Please don't hesitate to contact us if you have any further questions.
Many thanks M.
Hi Mark, it's been our privilege to assist you.
Hi I have the Asta30LCC serial number E059758. Are you able to tell me the age of this please. How long on average do they last.
Hi Andrew please be advised the date we sold ASTA30LCC E059758 is 18.02.2010
Hi, I have a unit with serial number E050804. Please can you advise how old the unit is? Thank you!
Hi Lydia, Thank you for your question on Product Review, please can you confirm the indoor model number which you can locate on the right hand side of the unit, it will be one of the options ASTA09LCC, or ASTA12LCC, or ASTA18LCC etc. Once we have this information we will be able to advise the date we sold to the dealer for you.
Hello, it's an ASTA18CC. Thank you!
Hi Lydia, Thank you for kindly providing the indoor Fujitsu Model number. Please be advised the date we sold the unit to the dealer is 17.09.2008. We hope this information helps.
Hi There, are you able to please advise on the age of my Fujitsu ASTA24LCC, serial number: E029290?
Hi Clem the date we sold this unit ASTA24LCC E029290 to the dealer 20.03.2007. We hope this information helps.
Thank you! Can you tell me who the dealer was please?
Hi Clem we can advise we sold the unit to Retravision Southern Limited. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.
Hi Fujitsu bought a home with a AOTR18LCC Unit installed serial number E035791 just wanted to know how old the unit is Thanks mike
Hi Mike, Thank you for your question on Product Review, please be adivsed the date we sold this unit was 13.02.2008. We hope this information helps.
Hi Fujitsu, moved into a house with this aircon, my serial number is : E 044261
Just wondering how old my unit is likely to be ?
Hi Leonard, Congratulations on moving into your new house. The date we sold this Fujitsu Air conditioning unit is 10.06.2008. We hope this information helps. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you. Fujitsu Assist Tel: 130 364 484
We have purchased a property with an ASTA24LCC S/N E079311 Can you please advise on its age, as it will not operate in cooling mode and I wonder if a replacement is needed?
Hi Ian Thank you for contacting us on Product Review. Please be advised the date we sold the dealer was 16.10.2008. We hope this information helps. Please don't hesitate to contact us if you need any further assistance. Fujitsu Assist Tel: 1300 364 484.
Hi. I purchased a house with this AC installed. The serial number is E059974. Could you please provide the last date you may have sold this unit. Kind Regards, Anthony
Hi Anthony B. Thank you for your question, the date we sold ASTA18LCC E059974 is 24.02.2009. We hope this information helps. Please don't hesitate to call Fujitsu Assist Tel: 1300 364 484 if you require any further help and we will do our best to assist you.
Hello, I have a Fujitsu aircon Model - AOTR12LCC Serial - E000205 I’m wondering how old this aircon is please
Hi Cam Please be advised the date we sold the unit AOTR12LCCE000205 23/03/2006. We hope this information helps
Thankyou very much!
Please don't hesitate to contact Fujitsu Assist Tel: 1300 364 484 if you have any further questions, we will do our best to assist you.
We have a a unit E111549 - can you advise the sale date please? It has poor cooling performance and the heating does not function at all. Can you advise the modern equivalent as we think it probably needs replacing rather than servicing - it is on the 3rd level of an apartment so we would like to install a unit that utilises the existing plumbing etc as much as possible.
Hi Peter, the date sold for this unit is 08/10/2009, The current equivilent model is our ASTH24 - SET-ASTH24KMTE or SET-ASTH24KNTA. You can find a stockist by visiting our website external link or clicking on this link and entering your postcode external link . Let me know if you require anything further.
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