GlamPalm Questions & Answers

Hi Emily,
You can exchange the iron for a different model within 7 days upon receipt and if it's scratch free and in original condition. Best to email the offices or call on 1300 652 797 if you have any other questions.
Kindest Regards,

Hi Ann,
Depending on the length of your hair we would recommend a different size straightener. The best of the best is the GlamPalm Clinic™. It comes with nano-vibrating technology where the heat penetrates much deeper and faster through the hair thanks to the 8000 vibrations per minute. This is much healthier for the hair, shinier but mainly the style created, whether curl or straighten will last much longer!
The GlamPalm Clinic™ is available in Black or White and compared to other models it has also slightly longer plates.
All our tools are infused with the Healing Stone™ which will prevent hair from heat damage.
You won't regret!
Order today and receive it still in time for Christmas with our Free Express Shipping!

Kindest regards,

Thank you so much for your answer!

Does RY online shop has the latest release of the glampalm clinic? I wanted to purchase from them among other things but am concerned of getting a dodgy batch.

Hi, I have the same issue..what did you find out about the beeping?

No idea sorry, I haven't had that issue with mine. Good luck.

Hi Ling,
I would suggest the 313 just because it is wide enough to tackle thick hair but also small enough to be able to do more like curl hair and get really close to the scalp. But I have never used the 501 before.

Thank you so much for the answer, I think so too but apparently 313 not available on my region though ... Anyway once again thank you ! Appreciate it ...

I bought this from online, their website. www.glampalm.com.au

You can find stockists on their page - http://www.glampalm.com.au/store-finder/
I bought mine from a hairdresser on that list

Just placed my order for the clinic can't wait

Hi Jess, It would normally take between 2-5 business days. Kindest regards,

My hair is quite thin & fine, that is why i purchased the original. I have read reviews that the mid is ideal for curly/frizzy hair....

Hey :) I suggest you get GP501 for your hair since you have really curly and frizzy hair, you can also get nice big curls from that straightener as well. I have almost all the straighteners and Iv finally figured out which ones go for which type of hair. You could call up GlamPalm for their help as well, the number is on their website :)

Thank you so much, Fazleen. That's immensely helpful

Hi there,
I think GP201 will be perfect for your hair. I have a GP201 and I got mine since when I had a long bob hair and now I have a mid back length hair..
I use it for straightening and curling but I think if you would like to only straighten your hair the GP313 will be perfect!
hope it helps!:)

Thanks Lisa. I might get the GP313 as I can't get the hang of doing curls with a straightener

Hey :)
I'm really not too sure to be honest because I only have the wide and original Straightener. I would just go with the original one for your hair because it's going to give you amazing results and I can guarantee you that :)

If you wanna know more about the simple touch and types of straighteners like the differences then GlamPalm has their official website with their contact phone number. I normally use to just call them up and ask them everything. They're such good help :)

The simple touch is a new line of motion detection so instead of turning your iron on and selecting your settings there are preset setting that are available by touching the plates together. While this is a revolutionary design if you have a specific hair type that requires a certain temperature and styling I would chose the original which still has the same expert quality plates as the new design as your hair is mid-length sweetie and have a thin hair the original straightener would be perfect for you. Hope this helps

The Classic Series come with 11 heat settings, a heat proof clutch bag , dual voltage and a 3d-swivel pivot cord 30 min. auto shut-off..
The SimpleTouch has the same size as a standard iron (24mm) and can be considered as the light version of the GP201.
It has 2 heat settings, a carry bag, a swivel cord but also our exclusive Sense Technology.
The SimpleTouch will turn on as soon as you click the plates together and you don't have to wait to heat up. Also if the iron senses no motion it will turn itself off after 35 seconds.

It depends on two things are you wanting to curl your hair also with the straightener or just straighten? If you want best value for money you can not go wrong with the GP501- I have long Asian hair but has a kink wave in it - I use the Gp501 and couldn't ask for anything better will never use another product best thing about glam palm no heat protector needed but I do use Moroccan oil once hair is cool hope this helps and merry Christmas

Hey Steff I would agree with the recommendation of the GP201 for me personally with hip length thick stubborn Asian hair with a slight kink wave is freshly washed towel and air dry hair ( blow out causes flyways and static to my hair) I then either use soft rollers to bed or if I have some kind of event I light blast my hair then when dry heat rollers - Then my secret weapon is the GP201 to enhance and define curls. Finding the right products is key and once you have them it's easy but with glam palm heat is your friend you don't even need heat protection it's amazing :) Not endorsed or paid by glam palm just an extremely satisfied customer but will take anything if they offer