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HAAN Multi Purpose Floor Steamer SI-A70

HAAN Multi Purpose Floor Steamer SI-A70 Questions & Answers

4.3 from 271 reviews

45 questions from our users

GJM

GJMasked

I have had the problem with a. Racked ware tank which I have replaced but need the cap as well I have tried phoning, emailing , o response. I have tried to order on line,Nd cannot add to the shopping cart. How do I get one.

3 answers
HAAN
HAAN A.HAAN

hi. we are out of stock for few items and hence unable to add to cart for purchasing at the moment. will advise once stocks are back in. thanks HAAN

GJM
GJM

When can I expect to be able to get tank top? I first tried 2 weeks ago when I had to replace the cracked water tank . The mop is useless without the tank cap

GJM
GJM

I am still without a water tank cap so cannot use the water tank, or the mop. It seems fraudulent to sell a product that cannot be used because an essential part is missing, what is the company going to do about it!


jack007

jack007asked

Has anyone used this on a slate floor? Would it destroy the mop pads as the floor is not smooth?

1 answer
Barbara
Barbara

I would call the company and check with them to be sure if it is suitable for a slate floor. They have an office here in AU (NSW?) Google for the contact details.


Vicki

Vickiasked

Hi , I am thinking of buying haan floor steamer mop and was wondering if its worth buying model with the hand held steamer ,is it powerful enough to use around the house for other cleaning jobs

2 answers
wendylea
wendylea

I have found it is great for sterilisation, toilets, shower recess and mattress etc. I haven’t a reason to use in my oven as it is one that burns off the stuff at high heat. It doesn’t get rid of mould, only mould remover does that. Used it in my sliding door tracks, helped lift the dirt there.

fairy_glitter
fairy_glitter

DON'T...I have had to replace the BRITTLE water tanks 4 times now at a cost of $9.95 each! I'm very disappointed....Today I went to steam mop my floor ready for my husband's 60th birthday tomorrow and guess what...ANOTHER cracked water tank. You will be let down so research another brand...


Saki

Sakiasked

My water tank broke while attached to the handheld mop, and the cap is stuck in it with the broken bottle neck. I have already purchased a new water tank, but have been unsuccessful removing the cap from the mop. Is there any way that I could remove the cap and start using my mop again?? I had just started to like the steam mop and then this happens!! Any help is appreciated. Thanks.

1 answer
hyphen22
hyphen22

I can't answer definitively however a few times it has been tough to pull my tank free. This maybe caused by calcium build up causing high pressure and heat between the rubber suction of the cap contact. Maybe push down and use a solvent.. C-L-R or WD40 good luck. Descale ur mop.


Koda

Kodaasked

PLEASE HELP! Can anyone tell me which steam mop Choice named as the best pretty please? I can afford a subscription and can't afford to have to buy another mop if the one I pick is crap. I'm a single mum and had save like mad to be able to get one. I'm thinking the haan?

2 answers
suzley
suzley

Haan is good, though heavy and wieldy. I can't remember what the Choice number one pick was, but the number 2 was the Kmart steam mop at about $45. I have got one of these and it is better than the Haan or the Wertheim. There are good write-ups on this on product review. Good luck.

Koda
Koda

Wow really? Thanks so much suzley!


Lam

Lamasked

Where do you purchase this from?

2 answers
suzley
suzley

Can't be exact. Bought it online.

Robk
Robk

Hi. You can order online - www.haanaustralia.com.au


suegar

suegarasked

Is this appliance able to stand or does it have to be propped up against a wall etc?

4 answers
suzley
suzley

From what I recall, it is not freestanding, but has to lean up against something.

suegar
suegar

Thank you for your prompt response. I would find that annoying.

Robk
Robk

It can stand on its own with the large pad holder in place although it leans forward very slightly and I would be concerned on the pressure on the pad holder plate if it was standing all the time so I lean it against the wall.


Rosey

Roseyasked

What steam mop is good for cleaning grout and using on rough tiles thanks

2 answers
Tatjana
Tatjana

HI Rosey
I would not be able to answer that question for you as I myself have not come across a good cleaning steam mop for grout..
You may look into commercial mops for rough tiles.
Cheers and good luck..!!

Tilly
Tilly

Hi Rosey I subscribe to CHOICE magazine and while they review them they also say none clean the grout. Personally I buy Long Life grout cleaner from Bunnings, a long handled type toothbrush and spray it on leave for a minute and wash off. It works a dream, even tho labor intensive. It is usually just in kitchen area. I have a friend who has an electric scrubber but again it is not crash hot on the grout. Hope this helps.


JulieXX

JulieXXasked

Anyone cleaning the shower with the hand held unit, do you suggest that the extended nozzle is required?

2 answers
Ron g
Ron g

I have throught about this, but have not done it

Sunset000
Sunset000

Like the last writer, I have not done it neither. However, I did use it to clean our glass dining table and buffet table, the result were perfect!


Tammy Edwards

Tammy Edwardsasked

Can this unit be used on carpet and if so how good are the results?

2 answers
Tatjana
Tatjana

Yes it can be used on carpets. It does refresh the carpet/rug but it does not remove stains of any sort.

Brogarv
Brogarv

It sanitizes with a glider attachment, but doesn't clean


Ruth Grant

Ruth Grantasked

Which of these mops would be best to clean grout?

2 answers
Quilt M
Quilt M

I am not sure as I have only used the mop on a newly laid kitchen/family room tiled floor. But it does leave it clean and not streaky.

Raeles03
Raeles03

I don't know what other mop you are asking about, all I can say is I am extremely happy with my Haan as it gets into every corner with it's rotating head and does keep your grout looking new, if the grout is a bit off as mine was before I purchased my Haan, clean it first with plain cheap white vinegar and tooth brush (well worth the effort), since then my Haan has kept the grout lovely and clean, you must also take a bit of care yourself as these mops are domestic and not professional, if you get a bit of a grubby spot you just leave the steam there a bit longer, I did a lot of research before I bought mine, looking at all steam mops, I chose Haan and glad I did because it really works have had mine for over 2 years and still does the job beautifully, and Haan really looks after there customers, hope this answers your question.


Julie Durazza

Julie Durazzaasked

I would like to know if this steam mop is suitable for high gloss porcelain tiles? I have a large area and anything I try is yet to leave a clean and shiny surface!

3 answers
Quilt M
Quilt M

I am using it on a very large area as well. We went for lower gloss tiles but it does not leave steaks on the high gloss porcelain we have in the entrance..

Brian Westlake
Brian Westlake

DON'T BUY A WERTHEIM!!! About five years ago I bought three Wertheim SM1000 steam mops from Godfreys at Northlakes. I got one for myself, one for my daughter and one for my son. None of us has used the mops on many occasions because they are inefficient, cumbersome to use and don't even produce much steam, always leaving us with a very wet floor. My daughter was so frustrated with the poor performance of her mop that she threw it in the rubbish bin. My son uses his occasionally and says it still produces some steam, I have just attempted to mop my vinyl floors with my mop and the best I can get is a luke warm cleaning pad with no hope of heating up to steam temperature! I ended up with a water logged floor which I had to clean up with a normal Woolworths type foam pad mop. So, my Wertheim SM1000 still looks brand new but certainly does not or never has performed as new. I find that this product is a total waste of money

Brian Westlake
Brian Westlake

DON'T BUY A WERTHEIM!!! About five years ago I bought three Wertheim SM1000 steam mops from Godfreys at Northlakes. I got one for myself, one for my daughter and one for my son. None of us has used the mops on many occasions because they are inefficient, cumbersome to use and don't even produce much steam, always leaving us with a very wet floor. My daughter was so frustrated with the poor performance of her mop that she threw it in the rubbish bin. My son uses his occasionally and says it still produces some steam, I have just attempted to mop my vinyl floors with my mop and the best I can get is a luke warm cleaning pad with no hope of heating up to steam temperature! I ended up with a water logged floor which I had to clean up with a normal Woolworths type foam pad mop. So, my Wertheim SM1000 still looks brand new but certainly does not or never has performed as new. I find that this product is a total waste of money


Bei Li

Bei Liasked

Hi! Just wondering if the power cord has to be attached while using or is it rechargeable and can be used cord free? If can go cordless, how long does it take to be fully recharged and how long can it work for before battery runs out? Thanks!

1 answer
Quilt M
Quilt M

The model I purchased has the cord attached. But it is a long cord that winds up nicely.


krem8tor

krem8torasked

Looking for a steam mop that has pads with long fibres to reach into the deep grouted tiles I have in my house. I'm currently using a vax steam mop and it's fine cleaning flat surfaces but the pads just don;t reach deep enough and leave the grouted areas still dirty. Any suggestions? please.

1 answer
tamgreg1
tamgreg1

Hi....The Haan has a normal flat microfibre pad, so not sure if it will be suitable for your 'deep grouted tiles'. It does have the steam nozzle though that may help with the grout. Maybe check out their website to see if the nozzle might be what you are looking for. Cheers Tam


Ena

Enaasked

I've had my mop for just a little over two years and today it just didn't want to work for me. It is very well looked after but today the steam just fizzled out to eventually nothing. I ran the provided cleaner through it and left it to steam out. (Very little was coming out). When I came back I discovered no steam was coming from it at all. I un-clicked the handheld attachment to discover that it was extremely hot, it took more than 10 mins to cool down. I'm just wondering if anyone else has had an issue with their mop? Is it the water pump not working properly? Is there a way to fix this rather than replacing the whole mop? I use filtered water and am sure it's not a calcium build up.
Cheers
Ena.

4 answers
Biffo
Biffo

We haven't had ours long enough to encounter a problem such as this. We do, however, use filtered water, as we do in our kettle and coffee machine. We do not experience scaling in either of those.

Ena
Ena

Thanks Biffo. I too use filtered water.

claybakes
claybakes

I had that same problem. Unit was broken. Sent it for repair and got a new one, after many many weeks and a complaint. Happy in the end.


Elaine

Elaineasked

Hi
I'm currently researching steam mops.i need it mostly to clean my terracotta tiles ,especially the grout,can anyone advise me on its performance,I also want to use it in my showers?
Thankyou
Elaine

1 answer
Maree
Maree

Hi I've only had my steam mop a short time but i am delighted with the job it does on my tiles. As long as the tiles aren't those very rough non slip type I think you will be pleased. The item came as it said in the catalogue, was easy to put together and the two pads are easy to clean by hand. I just put them in the spin cycle of my washing machine and they dry quickly. Good luck


devadanu

devadanuasked

Hi, I'm thinking of buying and just wandering if the extended flexible nozzle is useful at all? Thanks, Eva

2 answers

Hi Eva,
I have found that the flexible hose is an absolute "Must Have" as it offers the flexibility to do a whole lot more jobs around the house, easily and efficiently such as, Cleaning windows, Steaming clothes while still hanging in the closet (not having to remove them from their hangers). The reason for this is because you can work above head hight without having to invert the machine (hold it upside down) which makes it work less efficiently. It also greatly reduces the water surge (spitting) when the steam first starts coming through the hose as the heavier water droplets fall to the bottom of the U bend in the flexible pipe. The detachable flexible hose and additional smaller head (included in the SI-A70 Kit is one of the big selling points for me, for the reasons I have mentioned above.
I hope this helps answer your question and gives you the confidence to go forward?

max
max

Hi Eva
thanks for the question
alas we did not order the flexible hose with the order but like warwick i think it would be a valuable extra and we will be ordering it at a later stage
as warwick pointed out the detachable head is a great option
My wife has used it for cleaning grouting in the kitchen area with the bristle brush
eva you will not be dissapointed with the SI-A70
we are fussy buyers
good luck
cheers
max


Darryl Allingham

Darryl Allinghamasked

Can I use the HAAN SI-A70 for steam cleaning heavy, flat roman blinds. if not can you recommend a suitable steam cleaner?
Darryl

2 answers
Jen
Jen

Sorry I have not used it for cleaning blinds, I have only used for quarry tiles, bathroom tiles and glass and carpets and it works great! The next thing I am going to use it on is a wool upholstery lounge. Maybe its worth a try on the blinds. Good luck!

Sharyn
Sharyn

I have only used the mop on tiles and mirrors / shower screen and was very happy with the results. Sorry I can't help with your query. I didn't purchase it for carpets or upholstery. Hope someone can help you :)


Mardi

Mardiasked

Does it use tap water?

2 answers
Marcus
Marcus

Yes. It is the best steam cleaner you can buy

Jen
Jen

I only use tap water and its ok.


life

lifeasked

Can this be brought anywhere else but on line?

3 answers
HAAN
HAAN A.HAAN

Hi, if you living in QLD or VIC, please visit to Kleanking stores below
(34 Compton Road, Woodridge QLD 4114 Tel: 07 3208 1333 / 1/46 Smith Street, Southport QLD 4215 Tel: 07 5532 2342 / Unit A1/2A Westall Road, Clayton VIC 3168 Tel: 03 9543 6021).
Otherwise, it is available from online only.

Marcus
Marcus

I didn't check. On line was easy and delivery time was very short. Its a great product.

life
life

Thank you for your quick responses to my question I thank everyone very much. I will have to check how far Southport is from Cairns. The only reason I'm not to keen on buying on-line is if anything goes wrong with the steamer is it would have to be sent away to get fixed & that would also add to the cost.


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