Hoover Core Plus Questions & Answers

Hi Ali, Unfortunately we do not have the dimensions of this machine available and as they are discontinued we are unable to measure a machine up to provide these details. Regards, The Hoover Team

Hi Colleen, To confirm the correct part is being provided, can you please send through a photo to Godfreys Customer Service via email at customerservice@godfreys.com.au, you can also take the machine into your nearest Godfreys store for the staff to assist further. If emailing photos through please use 'Case 476266' as the subject heading. Regards, The Hoover Team

CANNOT GET PHOTO ACCEPTED

Hi Colleen, You may not be able to send the photo through here but this can be sent as an attachment on an email to customerservice@godfreys.com.au. Regards, The Hoover Team

Hi Vanessa, Replacement parts for Hoover vacuums can be purchased through your nearest Godfreys store or over the phone by calling 1300 360 845. However, unfortunately the replacement canister and hose for this machine have been discontinued and are no longer available. We apologies for any inconvenience caused. Regards, The Hoover Team

Hi Geoff, The model number of machine can be located in a silver sticker on the underneath of the body or on the back depending on the machine. However, the model name, Core Plus, can also by used as an identifier like to model number. Regards, The Hoover Team

Hi Helen, We are sorry to hear of the issues you are experiencing with your machine. We would recommend taking the machine into your nearest Godfreys store for further inspection. Regards, The Hoover Team

Hi Adam, Unfortunately the end connections of the hose are not sold separately, the only come as part of the complete hose. The RRP of a replacement hose for this machine is $99. Regards, The Hoover Team

where can i get it for $99 .. it is a powered hose and all i have seen is it being advertised for $149

Hi Adam, This can be ordered through Godfreys or with us by calling 1300 360 845. Regards, The Hoover Team

Cheers will probably see if i can get a second hand hose or maybe i just disassemble and make my own replacement catch out of aluminium or a piece of ABS and replace the broken catch and save a whole lot of money .. I am quite handy and don't want to waste what I have .. Thank you all the same

Hi Jay, Unfortunately the replacement dust canisters for the Hoover Core Plus have been discontinued and are no longer available. We apologise for the inconvenience this has caused. Regards, The Hoover Team

Thanks for your prompt reply.

Hi Bernie, It sounds as through the may be an issue with the cored retract in the machine. We would recommend taking the machine into your nearest Godfreys store to be inspected. Regards, The Hoover Team

Jon if your Hoover Core Plus is not a Wet/Dry style of vacuum cleaner I would not attempt to suck water with it. There are vacuum cleaners specifically designed as a Wet/Dry cleaner that will do what you want it to do without

causing damage to the vacuum cleaner.

If I had a Hoover Core Plus I would not try to suck water using it as you are likely to damage it.

Regards, Arthur.

Thanks

Dear Erica, To clean the large circular filter I use compressed air with the air gun pressure set low e.g. 25psi and point the filter away from yourself to avoid getting covered in dust. If you don't have a small compressor then a small dust brush can be used to lightly brush the filter with the direction of the vanes of the paper. NEVER brush across the vanes as this will damage them and the filter will require replacement. Also lightly brush out the filter housing if you don't have an air gun to blow out the unit.

I regularly clean the complete unit with the air gun thereby making sure it performs to its best.

Hopefully my answer has given you a method by which to care for your unit. Regards, Arthur.

Like Aurthur suggested, low pressure air or even gentle tapping and soft brush. I wash the foam filter after each vacuum but only do the circular filter about monthly.

Russ

no, only sucks

The only way to really clean this unit is to dismantle it and give it a good wash and dry use a philips screwdriver and carefully remove screws from inner unit noting how it comes apart from memory there are about 12 small screws to remove; once you;ve done it once it becomes quite easy although it is fiddly if that sounds to daunting try blowing it out with an airline although i found this not really satisfactory as the unit has hundreds off small holes and they tend to block Try not to spend money on this unit as its failure rate is quite high; read the write up;s and avoid spending to much coin;;' hope this helps

Make sure you clean the foam filter as well as the main dust collector.

unfortunately my hoover did this shortly before bursting into smoke and dying ;I am not a electrician so cannot give you a definitive answer so get it checked out Warning////// read the feedback on repairs services hoover vacuums and avoid at all cost's the most featured and probably the biggest repair service as they skirt very close to breaking consumer law and will rip you off without thinking twice, and make you wait for the privilege

thanks for those responses. Unfortunately I think the $700 I paid for this vaccuum cleaner 3 and a half years ago was a waste of money. I have had much cheaper machies that have lasted for years and years!!!

I'm not a repair technician, but I would say you may have broken the mechanism that re-winds the cord. Take it in for repairs would be my suggestion.

unfortunately it;s time to get your wallet out;; depending how old ' it is time to replace read the hoover reviews and avoid the major repair company featured in most reviews as they will rip you off and make you wait for the privilege;' if you got more than two years count yourself very lucky and like me research your next purchase very carefully and purchase from a store that cares about it reputation