Michele M.
Michele M.

Where can I buy the HEPA filter to replace the old one.

JGray90
JGray90

I need a foam filter replacement as the one we have had desintigrated. Are they still available?

Chrissy M.
Chrissy M.

Replacement wheels, where to biy in Hervey Bay Queensland

Hoover
Hoover   DM   

Hi Chrissy, Unfortunately, the replacement wheels for this machine have been discontinued and are no longer available. We apologise for any inconvenience caused. Regards. The Hoover Team

Brendan G.
Brendan G.

Does anyone know where I can get the wand part. Mine is only recently broken and are looking for a replacement.

Hoover
Hoover   DM   

Hi Brendan, Replacement rods can be purchased through your nearest Godfreys store, via the below link or over the phone with us by calling 1300 360 845. external link  Regards, The Hoover Team

Karley P
Karley P

Wat is the outlet where the little turn lid on the bottom for ?

Lizzie
Lizzie

Does this vacuum blow air?

Nitin A
Nitin A

Where in Australia can I find spare parts for hoover hurricane plus vacumms?

wilbur
wilbur  

Go to Google. Look up Hoover Hurricane spare parts

Sasha K
Sasha K

I have this problem too. What helps the lack of suction?

wilbur
wilbur  

Make sure the filters are cleaned after each use. Fibres will build up on the circular screen and can be peeled off-almost like a piece of fabric.

KarS
KarS  

I wish I knew. I do clean the filters etc. but it's continuing to decrease in functionality. I emailed Godfrey's to check on my warranty - but they didn't even bother to answer!!

Unhappy Hooverer
Unhappy Hooverer

We bought a Hoover Hurricane Plus approx 1 yr ago. At first it had great suction but now it is absolutely hopeless. It makes the right sounds but sucks up very little. We have checked all filter and pipes etc where anything may become stuck and have found nothing. Can anyone offer any advice ????

Jane22
Jane22  

We had the same trouble. The only answer is to put it on the nature strip and buy a dyson...

stellarnova
stellarnova  

I have exactly the same thing theres nothing stuck anywhere its cleaned out... theres no suction ....so bad id use the broom, Ive had mine about 6 months!!!!!!!!!!!! DONT BUY THIS VACCUUM!!!!!!!!!!!!!!!!!!

KarS
KarS  

I've just started having this issue too - just going on a year :( Was hoping it was just something I was doing wrongly... but i'm seeing a trend in the comments!

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