KitchenAid 4.8L Stand Mixer KSM160 Questions & Answers
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I have a KSM 160 Artisan tilt head mixer . Will the Artisan 5 qt bowls twist lock fit this mixer?
I recommend you email KitchenAid with your model no/details. That's how I worked out spare parts for mine. They were very helpful.
Are there any differences between the 160 and 150 apart from extra bowl bowl and minor dimension differences? Do people find the small bowl useful?
I bought my Kitchenaid KSM160 a few weeks ago and was surprised to see that it doesn’t say Artisan on the silver strip on the motor head. The engraving is also towards the back end on the machine rather then the front end. I purchased this in Australia so maybe things are different here. I’m just wondering if that’s normal
I got the same remarks when I got mine delivered today. The artisan word is not the silver strip and the actual logo is not in black but embossed in silver. Why is it different from what we see in the pictures and the box?
I think I figured it out.... as I have the same question with my new one- if you did the custom colour option and the free engraving this is the style that it comes. I just looked at the pics on the custom colour mixers and they all look this way. They don't say Artisan and don't have the iconic black KitchenAid lettering. The picture on the box is misleading.
Hi KitchenAid,
I have a plan to buy a kitchenaid stand mixer, and I can see the picture about KSM160 on your website said max watts 325, but the SPECIFICATIONS section said wattage is 300w, why there are two numbers about the wattage? the link is external link
Zoe
Why the scraper beater is not supplied as standard with the kitchen aid mixer
Speed Controller; Hello, can the speed control lever be used as "infinitely variable" or must it be clicked into the preset speeds ie 1 - 10. Thanks.
The mixer speed is adjustable between the increments provided. Please note speed increases by units of 2 from 0 to 1 then 2, 4, 6, 8 and 10. Please note there is only limited speed adjustment between each of above speed divisions as at each of the above steps it clicks into the marked speed position.
What are the decibel ratings on the Kitchen aid stand mixers?
Hi, I purchased a refurbished Kitchen Aid KSM160 Artisan Stand Mixer of Catch of the day and in the product description, it informed me I would receive a 2.8l stainless steel bowl as well. When unpackaging this product Christmas Day, the bowl was missing. Is there any reason for this? Thanks, Georgia.
Hi Georgia, Thanks for reaching out to us. Yes, the refurbished KSM160 should've come with the additional 2.8L SS bowl. Can you please call our customer service team on 1800 990 990 and they will be able to assist and send this out to you?
Kind regards,
The KitchenAid team
What is the difference between KSM 150 and KSM 160?
Hi Maria, Thanks for reaching out. The only difference between the KSM150 and KSM160 is the bowl accessories. The 160 includes an additional 2.8L mixing bowl to prepare smaller quantities. It also is available in a wider range of colours.
Kind Regards, The KitchenAid Team
Hi there, I bought Kitchenaid KSM160 last week, because I am mainly making sourdough bread every week.
I was really excited to use it, but when I used it for making the sourdough, dough has came up the Beater shaft so many times, so I push down the dough every seconds..Is it normal or not normal??
This movement made me little bit upset..
I wasnt expecting like this and disappointed..
I added all ingredients about 1kg〜1.3kgs in it..
I thought it will fit maximum 1.5kgs isnt it?!
Also it has been really heated up on a Motor head, when I was mixing more than 20 mints..so I started to worried about is it ok??
Thank you for your time, I look forwards to hearing from you soon.
Yours sincerely,
Hi Kitty, I’m sorry to hear this! Are you using the bigger bowl? I was making a pavlova the other day & when I was eating the egg whites, this also crept up above the attachment. I just assumed I had too much in the bowl. I was using the large bowl too. My motor does not get hot at all. If I were you I’d be in touch with the seller of your mixer regarding it getting hot. I hope you do get positive results. I’d be interested to hear your outcome regarding the mixture creeping up above the attachment though. Regards, Sheree.
Hi I just bought KSM160 today at Peter’s of Kensington, I noticed that the metal line at the tilt head where the kitchen aid brand, artisan name and the speed number is loose! Is it really like that or I need it to be changed? Thanks
Hi Jenny, I think you need to return it, must be a fault mine isn't loose at all. Hope this helps, enjoy your new mixer I love mine.
Hi
I am away from home till tomorrow. I will check and get back to you. From memory it should not be loose
What are the differences between the 170 stand mixer and the Artusan 160 stand mixer?
Sorry - I do not know - you are better off ringing KitchenAid Australia and asking the question - Phone Number : 0249026500
Has anyone had issues with the white paint colour going yellow?
Hi I have purchased the KitchenAid magnetic torrent blender in metallic white colour. The body looks more yellow. I am waiting for a reply after sending picture to the enquirers email about two week ago
Mine arrived two tone with the back part being off white, but not quite yellow. It looked terrible.
Hello! I have just opened my kitchen aid (model KSM160 in pink) and noticed that the 'dough/kneeding' attachment has two deep dints in it! I'm super excited to start baking, but I'm hoping to get a replacement attachment? Do I have to take the whole set back to the store, or would you be able to send me a replacement attachment? I live in Ashwood, Melbourne. Thanks for your help in advance! Tash x
Hello, If you give our Customer Service Team a call on 1800 990 990 (landline) or 0249026500 (mobile) and have your Stand Mixers serial number on hand, they will be able to arrange a replacement. Alternatively you can email this information to enquiries@kitchenaid.com.au
Kind Regards, The KitchenAid Team
Is this a direct drive like the 170 model Which one should i buy ? Like the idea of 2 size bowls
Hi, yes it is. I believe the only difference between the two models is that the KSM170 comes with a glass bowl only. There may be slight mixture capacity differences but the wattage and most other details appear to be the same. I had the same question and did my own comparison.
Thanks for that I ended up buying the Bakery Boss & good to have the 2 size bowls Im ver impressed with it
Hi, I received my KSM 160 today. Is it normal for paint to flake off at that back of the pivot mechanism when the head is tilted up? It doesn't seem right that it would be normal to wear the paint during a standard use of the product.
Thanks Leanne
Hi Leanne, if by "back of pivot mechanism" you mean the vertical piece of metal which moves through the actual stand and supports the mixer head, then my answer would be no it is not normal. The paint is a baked enamel and is quite hardie. Possibly a miss-alignment on assembly?? No enamel paint should be falling off your brand new machine.
Suggest you take this up with your retailer.
Hi Leanne, you definitely shouldn’t have paint flaking off a brand new stand mixer... I imagine if it’s starting to come off where the head tilts, it will get worse very quickly! I don’t know what’s going on with Kitchen Aid but the hub on my brand new KSM 160 started to fall off after I’d had it for about 3 weeks, they did the dodgiest repair ever using glue and it came back scratched and looking like it was 10 years old with the hub still loose. After a lot of fighting and 4 weeks of constant phone calls I got it replaced with a brand new one that came out of the box chipped, scratched and dented. The third replacement had a huge dent in the drip ring and I gave up after that...
I’d suggest not going directly to Kitchen Aid for any sort of help - I emailed customer service to complain after the third KSM 160 was also damaged and they honestly took 13 days to write back and even then, they didn’t offer any solutions and asked for the serial number... I’m still not sure which of the 3 they meant though! So yeah, they obviously dont have enough staff to handle all the complaints and don’t care enough to hire more staff to try to sort out customer issues.
Hopefully you have better luck than I did and the next one isn’t damaged straight up!
Hi, I recently purchased a KSM160 online from David Jones, due for delivery this week. In the picture used on the David Jones website it shows only the 4.8L bowl with the stand mixer, but it doesn't show the 2.8L bowl. Also in the product description, no mention of the 2.8L bowl. I've noticed on other retailer websites that KSM160 has both bowls. Does David Jones have a different KSM160 product exclusive to them?
Hi Johnny, The KSM160 comes with the second 2.8L bowl, a couple of the colours on the David Jones website do not have the second bowl displayed. If you purchased the KSM150 however, this only comes with the 4.8L bowl. If you have any further questions, we are happy to help. Kind Regards, The KitchenAid Team
I have the one pictured above. it just doesn't seem to cream butter and sugar to a fluffy creamy constituency like my old hand held electric beaters used to. Any suggestions?
Hi Sue, a couple of things may be contributing here; are you using the Flat Beater, Flex Edge Beater or Wire Whisk for this and how long are you running the Stand Mixer for? Have you had a look at the beater to bowl clearance of your Stand Mixer? If you check the guide here on page 7 you can find instructions; external link
If you are still having trouble please email us at marketing@kitchenaid.com.au and we can assist you. Kind Regards, The KitchenAid Team
Hi kitchenaid team, my whisk broke for my KSM160 artisan mixer. I desperately need it for next weekend.. I bought it from Myer less than 2 years ago and showed them what happened.. they said I need to contact you on 1800990990 but the line isn't working.. can you help me??
Hi Maya, if you send through your email, preferred contact number and delivery address, and the serial number of your Stand Mixer (code beginning with W, you can find this on the sticker on the base of your machine) to marketing@kitchenaid.com.au I will pass this onto our Customer Service Team who will send a new one out. Kind Regards, The KitchenAid Team.
Hi KitchenAid,
I have a KSM160 Mixer, but would like to purchase a glass bowl - what one do I ask for (compatible with my mixer) please?
LIZ
The glass bowl For the ksm160 is the same as the one that comes with the ksm156 it's a universal bowl
Hi Liz, The glass bowl is 4.7L and is designed to fit into the KSM160 Mixer.
You can purchase the bowl here; external link
Thanks, The KitchenAid Team.
Thank you for your prompt answer, I am happy to go ahead with my purchase now for a glass mixing bowl.... Liz
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