Judy L.
Judy L.

How do I pull the floor head apart?

Barry H.
Barry H.

Bought 2400w vacuum yesterday afternoon, used it for 5 mins with the turbo head on bedrrom carpet, had vacuumed about a metre when the whole turbo head disintegrated on the floor, it was not missing parts it just completely fell apart???

Kmart
Kmart   DM   

We are sorry about this, would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

ron
ron

how do I pull the turbo brush apart

Mr Wolf 15G
Mr Wolf 15G  

Phillips #2 and looks like we have to unscrew the whole assembly. Just be very careful as it might drop out all sorts of parts Edit: I pulled mine apart, hidden screws under the front rollers- pop them out with a flat screw driver.

This is pretty fiddly to dismantle and not suited to being cleaned out frequently. I'd get a fork and dig hair off the roller that way.

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Julie T.
Julie T.

The valve at the top of the cannister filter (below handle) is malfunctioning after turning on for 5 seconds. All filters and cannister are clean. Any suggestions on how to deal with this valve? Thanks.

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Tim B.
Tim B.

Hi is there anyway other then opening the vent on the hose to turn the suction down I can't see anything on the unit or in the mannual

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

rodney S
rodney S

where can l buy a replacement pet brush tool accesory? mine has broken after 4 years, the vacc itself is still going well.

speak to the manager
speak to the manager  

Hello, I’ve sent you a direct message on your profile. Thanks ;)

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

John E.
John E.

how do you repair the cord retract reel

Kmart
Kmart   DM   

Hi John, please contact our Customer Service team via 1800 124 125 or external link , for further assistance.

Carolyn R.
Carolyn R.

I've misplaced my manuals but remember there being a quick guide, I need to clean the large turbo carpet head and have unscrewed the four screws, it comes apart from the nozzle end but I'm having trouble getting the front end apart, are there instructions in the quick guide for properly cleaning the large turbo carpet head? There are no instructions in the manual as i've checked online.

Kmart
Kmart   DM   

Hi Carolyn, did you check this manual: external link ? If you'd like to discuss this further, please share your details here external link  or call us on 1800 124 125

Tawa Heyward
Tawa Heyward

What is the valve at the top of the dust canister for? Can’t find any reference to it in the manual. When it opens the suction reduces & I need to turn it off to get it to close again.

Julio
Julio

Hi my Anko 2400W bagless vacuum cleaner won't start when I press the switch

TED
TED  

Just plug it in turn power on and press the button on top that has a circle with a line through it - should start

Susan M.
Susan M.

Does this vacuum have good suction

Suzanne
Suzanne  

Hi Susan. No, it has terrible suction after the second or third use. Don't waste your money.

Susan M.
Susan M.  

Thank you Suzanne

Emanuela D.
Emanuela D.  

I bought one in March of 2024 and after I used it a few times the suction was terrible like you said so I was going to return it but I have been ill for a few months and never returned it. Thank god I did not and today thanks to the people on this page I got a manual for the vacuum. When I emptied the vac it looked clean but no suction I did try a few times. Today I saw how to clean it and OMG you should have seen how much hair and dirt was wrapped around the basket once I turned it counter close wise. I had to use a pair of sissors to cut all the hair and dirt away from the machine. Finally I used it today and it did a great job. When I got mine, it never came with a manual so I did not know that you had to turn this to actually clean it. You would not believe how much dirt was trapped in there. I am so happy now that I know how to clean it and get great suction.

Marika S.
Marika S.

Not familiar with dust interceptor can you let me know what to do with it or forward a link to user manual please

The Reviewer
The Reviewer  

Manual is on this page

Neil K.
Neil K.

the roller on the head has stopped spinning i pulled it apart and now it won t go i think ive put it back togther wrong

Jennifer
Jennifer  

Try pulling it apart again and fitting the parts back in. It can be as simple as a plastic holder put back in the wrong way. Also while its apart just check there is nothing stopping the belt from rotating. If this doesn't work, it can be easy to buy another head or one of a different model and an adjuster, but for this machine I wouldn't bother wasting the money.

John
John

Where can i get exhast filter and panel from please for 2000 watt home and co bagless kmart vacume

Jennifer
Jennifer  

I found these people very helpful, but don't know that it's worth spending any further money on this machine. external link 

Sharna
Sharna

I can’t get the dust barrel back on. Is it a fault?

Jennifer
Jennifer  

No, not a fault. It can be tricky. Just make sure it is sitting in the base properly first before trying to click the top in.

fang z.
fang z.

handle was broken, how can i connect them

Jennifer
Jennifer  

If it was still in warranty, you may have been able to return it for a refund. Not sure about that though. I have only just seen your question unfortunately.

Julie
Julie

Are the filters replaceable

Jennifer
Jennifer  

Only just found your question. Try here... external link 

Bhewi
Bhewi

Is is possible to purchace a spare suplementary filter connection

Jennifer
Jennifer  

Only just found your question. Try here... external link 

Suzanne H.
Suzanne H.

Kmart 2400W Bagless I loved it the first go but second go the suction has reduced it doesn't even power the carpet head like the first time. Am i meant to clean a filter as this is ridiculous.

Jennifer
Jennifer  

Please see my review above for an answer if you haven't already binned it.

Solya W.
Solya W.

Where can I buy a new tube for this item?

Karen
Karen  

It would be probably cheaper buying a whole new vacuum as they are only $49

Solya W.
Solya W.  

true, I forgot the price, thanks!

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