SaKa M.
SaKa M.

Where I can buy a replacement filter for SL593C?

Lorraine B.
Lorraine B.

Do Dyson parts fit my anko vacuum

Kathleen L.
Kathleen L.

I have another stick vàc, lost charging lead? Where can I buy one

David V.
David V.

How long to charge this vacuum?

Gee
Gee

Hello, can I purchase a floor head for anko vac SL593C

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Dereck
Dereck

I was given an SL593C cordless stick cleaner recently. I didn't get the charger with it. Where can I get a replacement charger for this? It says that the charger is a ZD12D260050AU.

Mark D
Mark D  

Hello Derek

I would contact … reception@hegroup.com.au

I chatted with Eden and she knew her stuff.

cheers Mark D

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Elisha B.
Elisha B.

Mine just stopped lighting up and spinning, how do I fix this ??

Mark D
Mark D  

No idea Elisha … sounds like it may be a battery issue … never had that happen to mine … sorry I cannot help further … cheers Mark D

Nancy I.
Nancy I.

I have lost the Crevice brush tool that belongs to the Kmart cordless stick vacuum , where can I get one from please

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Anne C.
Anne C.

Hi can anyone tell me where to get spare parts for an Anko stick vac model SL593C hgroup are sold out . Has anybody got spares any where else???

Kmart
Kmart   DM   

Hi Anne, for assistance, please contact our Customer Service team via 1800 124 125 or external link .

Mark D
Mark D  

Sorry … if I ever need any spare parts I only go through HE Group

Mark D

Raff P.
Raff P.

Hi, could I buy replacement filters direct at Kmart for the ANKO SL593 Cordless Vacuum stick?

Kmart
Kmart   DM   

Hi Raff, you can find more information about cleaning the filters here: external link . If the filter is broken, please call 1300 105 888 to follow up on a replacement.

Mark D
Mark D  

Hello Raff I am sorry for I do not know where you live and therefore whether you store (KMart or KHub or Target) would have any. I have never tried the link you provided, I only ever tried “ reception@hegroup.com.au after speaking with KMart directly.

cheers Mark D

Peter R.
Peter R.

I have an ANKO SL593 Cordless Vacuum and it works fine. I'm trying to find out if It has a wall mounted bracket that is available?

Mark D
Mark D  

Hello Peter We have 2 in our household and it is an excellent stick vacuum but, I have been unable to find a bracket for it. Maybe is you contact Eden at HE group reception … she maybe able to help

reception@hegroup.com.au

Eden was extremely helpful when I had a spare parts issue and resolved it for me quickly.

Please let me know how you went …

cheers Mark D

Kmart
Kmart   DM   

Would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Noel F.
Noel F.

My onko 693 head has stopped rotating too, 18 mths old, but I can’t find my receipt, where can I get another head please?

Noel F.
Noel F.  

Disregard that question! I’ve located a head, thanks

Kmart
Kmart   DM   

Hi Noel, thanks for the update! We're glad you found one.

Kris L.
Kris L.

I have an Anko stick vac. the motor runs well. Suction works, but the head starts and stops. It is worse on carpet than vinyl floor. Cleaner is about 4 years old. It is model ev-693

Kmart
Kmart   DM   

Apologies for the disappointment caused Kris, we will share your feedback with our team so we can improve the quality of our product. Do take this item back to any of our stores for a replacement, refund or store credit. If you'd like to discuss this further, please share your details here external link  or call us on 1800 124 125.

Hannah S.
Hannah S.

I bought the rechargeable hand - stick vaccum yesterday, put it all together and the motorised head brush won’t spin? So nothing is being sucked up off carpet..

Kmart
Kmart   DM   

We are sorry about this, would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Jenise H.
Jenise H.

My anko stick vacuum cleaner isn’t showing the charge lights anymore. Should I try charging without the lights and see how long it goes before worrying about returning it?

Kmart
Kmart   DM   

We are sorry about this, would you be able to share more information here: external link  or call us on 1800 124 125 so our team can assist further.

Sharon
Sharon

The clean filter stays on no meter how much I clean the filters and it does it even if I'm just holding onto it

Kmart
Kmart   DM   

Hi Sharon, we're so sorry to hear this! How long have you had the stick cleaner?

Jacqui C.
Jacqui C.

My vaccum was working yesterday but today it isn't sucking it is blowing out air near where you plugger the power in..has anyone else had this issue and if so how did you fix it? Thanks

Kmart
Kmart   DM   

Hi Jacqui, thanks for reaching out! Is there any blockages in any of the parts of the vacuum?

Caroline
Caroline

My husband has thrown away the black filter away while emptying our Stick vacuum. Does anyone know where I can buy another or a compatible one please?

David C.
David C.  

You can purchase spares on hegroup.com.au and the black filter is a part in the filter set

Caroline
Caroline  

Thanks so much David.

Kmart
Kmart   DM   

Hi Caroline, for further assistance, please contact our Customer Service team via 1800 124 125 or external link .

Josie P.
Josie P.

My Kmart vacuum just won't start. The lights on the motor work, but it just doesn't start. Happened yesterday came on and then switched off with the lights on the motor still flashing. Please advise. I've had it maybe 6mths.

Kmart
Kmart   DM   

Hi Josie, thanks for reaching out and we're sorry to hear of your experience with your purchase. Please return to your local Kmart store with your receipt and vacuum, a member of our team will be able to advise you on your refund or replacement. If you’d like to discuss this further, please contact our Customer Service team via 1800 124 125 or external link .

Ishaaq S.
Ishaaq S.

Hey, the spinning brush on the base of the vacuum stick, the thin rubber 'sticks' that run along this metal brush spinner have started peeling off. Can we get a replacement head through the warranty, and if not, is there a place where we can buy the full replacement brush? Thanks

David C.
David C.  

You can buy the roller itself for $10

external link 

Kmart
Kmart   DM   

Hi Ishaaq, thanks for reaching out! You may request for a replacement here external link  or call us on 1800 124 125.

Ishaaq S.
Ishaaq S.  

Ok, thanks so much David

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