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LG CordZero A9 Questions & Answers
A9MASTER2X, A9MULTI2X, A9ULTIMATE, etc... (See All)54 questions from our users
How long does a battery last before it needs replacing with a new one? My 2 batteries have only lasted for about 18 months and need replacing.
I have tried all kind of batteries including new one from lg. The vacuum cleaner just works for 5 mts till the power indicator LED is in level down . Useless vac cleaner. Does not work with fully charged batteries. The vacuum cleaner just work for 2 mts. any ideas?
Hi,
I have a cordzero A9. I cleaned the exhaust filter as per the manual and video guide. Under running water and left it outside for 48 hours. When turning it on get a crackling sound from the exhaust filter causing loss of power. You can see water particles coming to the top of the filter. Any ideas?
Sounds a bit different to my problem but concerning if water particles are coming out!
Unfortunately I have had no response from LG when I have contacted them with queries, customer service definitely lacking
It seems to be kicking out debris in front of it and now it is revving up
Hi EvS, Yes they do that...I call it the broom function, But the best part is when the batteries die and they cost $120 a peice to replace, My batteries lasted about 6 hours of work time then died. LG...
Read more use to be a good brand, LIFE IS NOT GOOD LG..........
Hi EvS, That happens a bit with mine. I certainly will be buying a cheaper stick vac next time as we've had a fair bit of trouble with this one.
Are these vacuums sufficient to replace a regular barrel vac? Or am I still going to need to use the stronger (?) barrel vac once a week? TIA
How effective is the mop function really?
The mop function i find is terrible. The first mop head the cleaning liquid poured out of, the second one they sent out it doesn’t come out at all. So I sprayed the ground with cleaning spray and wet ...
Read morethe cleaning pads but it just pushes the dirt around, the fibers don’t capture dirt like a normal mop. It also leaves a line on the floor from the hook that is used to hook it onto the stand.
Good to know, may not get that option then. Thank u
What is the expected lifespan for the batteries. I purchased my LG Cordzero end May 2020 along with a 24 months Product Care Replace. Although the lights on the charging station show batteries fully charged the vacuum only works for a few seconds. Is this telling us batteries need replacing? I would have thought the batteries would last longer than this. Thanking you.
Yes same issue. Told I need to replace the batteries. $179 each! I’m not impressed. I spent a lot of money for a machine to last 4 years.
My LG vacuum cleaner is just over two yeasts old, I’ve just been advised the batteries need replacing, I will never buy LG again.
What is the air watts of the A9N Cordzero Prime
My vacuum is about 2 months old. I leave it on the charger where it emits an annoying beep every 15 minutes or so. I will return it to Costco if I can’t stop this noise. Help!
my vacuum is less than 2 months old. Worked great but now the water will not come out when using the mop. I have refilled it. What can I do to fix this???
How long is the warrenty
I believe the motors are 10 years but never had to claim warranty on all of our LG appliances since they are faultless.
Has anyone had trouble with poor suction? Ice owned this for three weeks and was great, then became useless on carpet. Had it repaired under warranty for faulty assembly and worn out base plate, but still useless. So disappointed cost over thousand dollars...
I’m thinking of purchasing this vacuum & would like to know how well does the it mop the floor & what is the battery life like please?
I have a 4 bedroom house and I do use both batteries to get whole house done in 1 hit. It does mop pretty well, but as you don’t use any cleaner in the mop I normally go around with a spray bottle wi...
Read moreth water and peppermint oil 1st to give a clean smell.
Hi there if I am wanting to do a deep clean I would use a hand mop, the mop on this is handy for a spot clean or just regular maintenance. I can easily get through a 2 storey house with use of both batteries.
Thank you for your replies Leanne W & J Wise. The battery life sounds impressive.
I’ve just purchased a CordZero A9K. The manual says to switch off unit at PowerPoint if you are going on holidays etc but the sales consultant was adamant that you never switch the unit off as that compromises the battery life. There’s so much feedback re battery failure so I’d like the correct answer from the manufacturer if possible.
I don't have an answer specifically but if you haven't used your machine yet, I would recommend that you return it.
Do you realise that your batteries will cost you about $200 per year. I am selling m...
Fortunately my Batteries lasted far longer than 1 year. 1st one stopped working after approx 2 years, it was used very regularly by myself but also my Male housemate fell in love with it and my daught...
Read moreer's previous boyfriend became another Male fan of my LG vacuum. Lol. I'd often alternate between batteries but only once the first one was depleted and needed recharging. The second Battery however is finally on it's way out... It's been over 3 years since buying it new. $119/battery to replace is the best price I've found this far. But I've been managing on just one battery for over a year now... Trying to avoid the outlay and having to split my house into sections when vacuuming now, to allow time to recharge my one battery and then complete my vacuuming. Agreed they are far more expensive than Dyson... About $79 or so... But do they actually last? I still love my LG Cord Zero and will be replacing my batteries... I'd buy another one for myself if needed and if I was flush with cash, I'd buy a couple more for family with physical injuries who find it challenging to pull or push a more traditional type vacuum with cord.
I am wanting know if there is an easy way to get the cannister cover back on. Mine has come off. It has 2 lugs on each side that look like they slip in but they are very hard to manouvre and as they are plastic I do not want to force them as the may break. I have been in touch with LG and they want me to send the whole thing back (large parcel) and I do not live anywhere near the repair place. I would prefer if possible a clue as to how to get this back together as without the lid the unit is useless. Many Thanks in advance
Since it is faulty you have the perfect reason to ask for a refund. Do you realise that the batteries cost around $200 per year. If you can get rid of it, do it now.
Hi Christine as mine is still under warranty I took it to a fix place and it is now okay.
Why is the battery light flashing on the vacuum whilst I'm trying to vacuum? Also my vacuum won't suck and I have cleaned the filters etc.
Does the LG A9 Cord Zero have an on off switch or do you need to hold the button in all the time that it is running ( like the Dyson)?
It has an on/off switch. But in my experience the batteries don't last anywhere near long enough. I have two completely dead batteries after less than three years. The first battery died after 1 year,...
Read more and that's only being used once or twice a month at a holiday home. LG was contacted and did not offer to send out any new batteries.
I accidentally rinsed a bit of water through the motor.... I was sort of just rushing through the cleaning process and completely forgot that the motor couldn’t be wet. I’m letting it dry for more than 24 hours, maybe 2 days to be safe. Any chance it’ll still work??? Please let me know as soon as you can. We absolutely love this vaccum, it’s one of the best purchases we’ve ever made. Thank you so much.
Do I unplug when the battery is fully charged?
Does it matter if the docking station (charging battery) remain on all the time or should it be switched off when battery charged ?
We are using one battery only and put the second battery away until we need it as a replacement.
Also switching off charging until the battery is flat then recharging it.
Hopefully this will conserve ...
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