Michigan Raptor 900 Questions & Answers

Hi Bazza, The throttle on the Raptor 900 has different spring and end configurations. Could you please clarify which ends you're referring to and send us a photo for reference? This will help us provide you with the most accurate information. You can send the photo via support@edisons.com.au Regards, Jim

I have already submitted a photo to Edisons

Thanks, Bazza! Our team will be in touch with you shortly via email to provide the information you need. Regards, Jim

Hi Andrew, It's great to hear that your Michigan Raptor 500 has served you well over the years! It sounds like you've put it through its paces and done some impressive work with the Raptor 900 parts.

It's interesting that you've found so much compatibility between the two models.

Regarding the incompatible pull starter assembly, I recommend reaching out directly to the support team at Edisons through our contact page: external link . Our team will be best equipped to provide specific guidance on parts compatibility, potential alternatives, or any modifications that might be possible or recommended within their product range.

Regarding the idling and dying issue, there could be a few things going on after its year in the shed. In the meantime, please reach out via email so we can assist further.

Regards,

Antonette

Thanks Antonette. I'm all good with the pull starter assembly. I used the housing from the 900 and attached the 500 pull start assembly to it. The holes were already in the housing. The position of the wielded nuts on the inside of the housing are in different locations. 2 matched and I just put some short M8 bolts with nyloc nuts through the others. Good to go!. Think I just need to get the mixture right. Andrew.

Hi Andrew, Thanks for the update — sounds like you’ve done a great job sorting it out with the pull starter assembly! Clever workaround with the housing and bolts. If you need any tips or further guidance, please don't hesitate to reach out to the support team at Edisons through our contact page . external link 

Glad to hear you're all set

Regards,

Hana

Any chance I can access the workshop manual anywhere?

Hi there, Thanks for getting in touch! At this stage, we provide a user manual for your product, which includes important setup, operating, and basic maintenance instructions. The product manual is available directly on the product listing page of the item you purchased on our website. Simply scroll down to the “Product Manual” section to view or download it. If you have any further technical questions, please don’t hesitate to email our support team at support@edisons.com.au — the team is also here to help! Regards, Hana

Hi Peter, ask on “ you tube”instructions to remove wheel and rim.? From what I remember , you just have to straighten the pin with pinch pliers . Pull it out then remove washer. Hope this helps.

Hi Peter, Here's a digital copy of the Raptor 900's product manual. On page 9, there's a step on how to install the split pin and washer that locks the wheel from its position. Just kindly undo it and let us know if it helps.

Online manual: external link 

Kind regards, Jay

thanks for that, but it is the main mulching wheel attached to the engine that i need to replace, not the wheels of the unit.

Hi Peter, Thank you for clarifying. We unfortunately don't have a walkthrough video available in replacing the mulching wheel. Upon consulting with our tech department, you must have a gear puller tool for this type of job.

The Raptor 900's parts can be purchased here: external link 

• You need to undo the bolts shown in Photo 1 with the red arrows pointed at them. • Then you need to remove the cover and use an Allen key to remove the bolts based in Photo 2.

To access the said photos, you can go to this link: external link 

Let me know if this helps.

Kind regards, Jay

Hey Peter, did you have any success? I've sent you a PM. Also, Michigan, I contacted Edisons and they reckon I need a "specialised tool" - the gear puller tool you speak of - to remove the "wood chipper mulching wheel" (https://www.edisons.com.au/wood-chipper-mulching-wheel-p-chpmwl-9k0). Can you help? I've removed the housing, and the pin down the middle, but can't remove the old mulching wheel off the crankshaft.

Hi Greg, To remove the mulching wheel, you'll need a 3-prong gear puller. You can find one at Supercheap Auto or other local hardware stores near you. Regards, Jim

Hi William, We can confirm that the engine I previously sent is compatible with the Michigan Raptor 900 (CHPCOMMCHA9K0). Please email our customer support team at external link  so we can reach out to you to discuss this further and address any concerns you may have. Regards, Jake

Unfortunately the answer is no, when my shaft broke I tried Edison’s at seven hills nsw they are the distributor. Phoned them no reply sent email no reply. Amazon also sells this unit no parts available. Got a neighbour who is a fitter and turner and engineer. In short cheap and nasty product not repairable. Look at Facebook or gumtree for second hand they sell cheap. But you are better buying a machine where parts are available too. Best wishes William hope this was helpful.

Hi William, The crankshaft for the petrol engine is the shaft that drives the chipping wheel. If this has broken a replacement engine will be required as individual internal engine components are unavailable. Engines are sold as complete units as the labour and parts cost to rebuild the engine would outway the replacement motor cost. You can purchase the engine here: external link  If you have any further questions, please don’t hesitate to reach out via email. Regards, Jake

After removing the cap screw from the center of cutting disc then all you need to do slide the disc off the crankshaft spindle then the crank case cover and seal can be removed

Is the crankshaft tapered where the disc attaches or is it on a spline?

Mine will not budge maybe some heat ?

Hi Robert, Please lubricate down the hole, then use a 3-prong puller to pull on the cutting disc while pushing on the crankshaft. regards, Jane

Hey Robert W, how did you go replacing / removing the wood chipper cutting wheel? Sent you a DM.

I managed to get it apart and replace the seal but when reinstalling it the keyway slipped and it damaged the new seal

Hi Gazh, You can check the carby for your Michigan Raptor 900 (CHPCOMMCHA9K0) here: external link . This is a common-style carburettor and you can check with your local shops if they sell it. For any additional questions, please get in touch with us at external link  as we will be happy to help. Regards, Jane

Thanks for the prompt response.Much appreciated.

Hi Gazh, tried to reach out to The importer. Edisons (2K) Home improvement store in Seven Hills, New South Wales ‧ Closed waste your time phoned no reply , tried to get parts on web site . Not available. Amazon sell these products try them, I could not find parts there either. My advise is go on Facebook and buy there almost new sold for a fraction of price. But you are throwing good after bad. The company only wants to appear to want to help in reality they do not care. Good luck. Want a good product at paramount browns hardware in South Australia parts available at good price they answer the phone and very helpful. Wish you well.

Thanks for the info Anthony.Will follow your advice.

Hi Mark, You can access the product manual of the Michigan Raptor 900 with this link: external link  If you need further technical assistance, feel free to reach us here: external link  Regards, Jay

the manual does not cover replacing teh drive shaft even if you could purchase it

Hi there Mark,

Please note that the shaft comes with the engine, we can't only replace the shaft, will have to replace the whole engine.

Hope this helps.

Regards, Mitch

Hi there Tony, Sorry to hear that you are having issues with the Michigan Raptor 900. I would like to assist you further to find a resolution. I have sent you a message for more details regarding your order

I will wait for your reply.

Kind regards,

Mitch from Resolutions Team

Hi there, Thank you for taking the time to write a review. I am pleased to advise that I have found the exact part you require for your item, please follow the simple steps below to purchase your part:

1. Go to this link: external link  2. Proceed with the checkout process

Kind regards, Mitch

I meant it has been a great machine. It did do a lot of workout over the 5 years period. It worths the money I spent no question.

Hi Timothy, Thanks for your question. We do offer aftersales repair services for products outside of warranty. Please contact us at support@edisons.com.au with your order details and our staff can assist further. Regards, Laura

Hi there, Thank you for your enquiry. 10w-30 is the recommended oil type for general use. You may find a viscosity chart in the product manual or a sticker on the product which lists a couple of different types of oil, this is dependant on the ambient temperature. You will find this in most small engine manufacturers' manuals.

Hope this helps!

Edisons Support Team

I can't say I needed to know it broke the Drive Shaft before I needed to change the oil.

Hi there Mr. Rioso, We have forwarded your technical query to our in-house technician. We regret to inform you unfortunately the is no quick and easy way to do this. They need to dismantle the chipper section to access the blades.

Hope this helps!

Warm Regards

Edisons Team

Yes get rid of it and buy another make like it did. I had a broken drive shaft and was told I had to buy another motor $395.

I found a half easy way... Remove the back cover Remove the feeder chute Blades can now be accessed

Hi there!

Thanks for sharing this! This is truly a big help for us.

If you have any additional questions please feel free to reach out to us at support@edisons.com.au.

Kind regards,

Mitch, Edisons Support Team

Hi there, We strive to provide an excellent customer experience. You either tip the unit over and pour it out the filler hole or remove the fuel line from the carburettor and drain it out the hose.

Please be assured that we take all customer queries with the utmost seriousness and if there is anything that we can help with and would love for you to send us an email at support@edisons.com.au and we can assist you further.

Mitch,

Edisons Resolutions Team

Thank you. We will give it a try.

Hi there, I am pleased to advise that the item is currently now in stock and ready for you to purchase. If you wish to proceed kindly complete your purchase online. Please read the listing as we have provided all the delivery and pick up information for you. We appreciate you taking the time to familiarise yourself with this prior to making your purchase.

To prevent you from missing out, it is best you purchase now!

Warm regards,

Edisons Support Team

Hi there, We thank you for your interest in our products. Please email us at support@edisons.com.au for your concern and we will be more than happy to assist you. So we can ensure we provide you the correct information.

Warm regards,

Edisons Support Team

Hi there,

Just sending a friendly follow-up to email us at support@edisons.com.au for your concern and we will be more than happy to assist you.

So we can ensure we provide you with the correct information.

Warm regards,

Edisons Support Team

Hi Jeffrey, You can find all parts available for your chipper available from the link provided below. external link  If you require any further information please contact our team and send an email to support@edisons.com.au Thank you

Mitch Edisons Support Team

Hi Ray, Thank you for reaching us! We do have spare parts available. For more information, kindly send us an email at support@edisons.com.au and we will be happy to assist you further. Looking forward to hearing from you!

Warm Regards,

Pio Edisons Support Team

Hi Kelvin, Thank you for reaching us! For us to assist you further, we will need to check your order details and other details in regards to the specific unit you have. Please feel free to contact us at support@edisons.com.au and kindly include your order number.

Looking forward to hearing from you so we can assist you further.

Cheers!

Warm regards,

Pio Edisons Support Team

Hi Peter, did you have any luck removing the flange plate, I've tried everything and can't get mine apart

Hi Tony, You may access the product manual of the Raptor 900 with this link: external link  If you need further technical assistance, please don't hesitate reaching out to us at external link  Kind Regards, Jay

Hi Tony, It was a while back and my memory fails me. I remember that the broken bolts only came loose when I heated it and dissolved the Loctite. Sorry, it might come to me later. Warm regards Peter.