rahi k.
rahi k.

The plastic fan of nuwave pro infrared oven is broken. How can I have another one to replace

Bill v.
Bill v.

My dome temp should be the factory set 350 mine is only 177 how can I change it back to 350 can anyone help me or give me a contact thanks

Jesenia Z.
Jesenia Z.

Why dose the dome crack so fast I love my air fryer but I am disappointed on the dome first one crack i got a replacement and 3 months that one crack I don't want to keep buying the dome

Simon
Simon  

My dome Is perfect had it two years no issues with mine new ones only $100 bucks to buy that's a good option and/or purchase an air fryer both are good never had some issues with mine should be under warranty get them to replace it inspect it then see how you go not much else you can do I'd say anyway good luck kind regards Simon Craig Starmans

Simon
Simon  

And I'm not an engineer plastic and or metal engineer so I can't help all the best

Patricia W.
Patricia W.

How do I get the instructions and reciept book I got this for my birthday but I don't know how to use it?

Simon
Simon  

It should come in the box Google their 1300 number search on Google then call them

Ken D
Ken D

Great product our top cover is now broken are the tops available as spare parts ??

Nuwave
Nuwave   DM   

Hi Ken, Yes the Top part (The Nuwave Oven Powerhead) are available to purchase seperately.

Wilber
Wilber

Timer cuts out after short time irrelevant of Power or Time set. Sometimes clears itself but not this time! Any ideas?

Ann
Ann  

Contact your supplier of oven. I cannot help so maybe yours defective. Regards

Robin Hamrick
Robin Hamrick

How long do I cook a roast? No instructions

Jan
Jan

Our nu wave oven pro is just one year old, we have used it, maybe ten times. We leave the desert during the summer from May 1 to Oct 1. I was trying to dehydrate an orange last night. The fan quit working after 4 hours. That's what I had the timer on for. Stopped to check the oranges, turned it back on for 30 mins. The fan would not come on. I watched a lot of dehydrating videos before I tried my own. Had the dome lifted and only set at 125 degrees. Why would the fan quit on me?

Perth Local
Perth Local

I need a replacement dome but TVSN is sold out. Has been for the last 6 months. Where else can i get one? I am in Perth.

Faulky
Faulky

Hello my name is Allan Faulkner we live in Western Australia. We have a Nuwave oven that isn't working properly. Can you put us onto a dealer.so w e can buy a new head for it? Regards Allan Faulkner. Mobile number 0427285033

Roelie
Roelie

Are Nuwave cookers available in Tasmania Australia, if so who is the Agent? Thank you

Sandi
Sandi

I want to thaw hamburger meat and then make a meatloaf. Do I just cook and use rare setting?

Ann
Ann  

I would find the answer to this in the instructions or ring the company as I never had to do this myself. I am sorry I have not been able to help more. I find many people are not happy with this product but so far using it has been good even though I had an element fixed under warranty and the dome replaced 2 times under warranty. I put the lower cooking rack in now for all things and the newer dome has not cracked with another year use - so that is 3 years now and always cooks so well for what we want.

Sandi
Sandi  

Thanks! I love this new way of cooking! I’m 63 and live alone! I took advice from the friend who told me about it. Thawed in microwave and then cooked meatloaf in NuWave. My grandson enjoyed it!

wayne
wayne

have got a pressure cooker that is 2nd hand is it safe n if so can i have instructions on how to use it, it is lumina model number HC0017? thanks in advance

Ann
Ann  

Sorry but I am unable to help with this question. You need to contact the supplier of this product.

Julie.L
Julie.L  

Google it? The info you gave does not match for a pressure cooker but a convection cooker. it may be similar to the Sunbeam Nutrioven... see here for that one's manual external link 

Janet
Janet

I bought used older over with ,numbers 1 thru 10 and a power level button how do I set it for temperature?

Ann
Ann  

You can ring Newstyle Direct on 03 9489 1177 for the correct instructions on how to do this - they are very obliging people and help you all they can.

jay
jay

how do you defrost frozen pies?

Jasssy
Jasssy  

Just cook on high for 8 mins turn over another 8 mins hot and ready to eat

Jasssy
Jasssy  

Cold pies levvel 3 for 10 mins

jay
jay  

Thank you so much will try this

Hilda
Hilda

I have an Nu Wave Oven but the dome has cracked from the heat, can I replace this with a crack resent dome? Where do I get this from if I can?

Jasssy
Jasssy  

Google Newstyle direct... quick response .....about 60 dollars.

toncar
toncar  

Try external link , they have got all the spare parts for the NuWave cooker. I purchased the powerhead & the dome from them, the last one I was lucky to get the 'unbreakable' dome.

Jasssy
Jasssy  

New style direct $60 plus postage

Jasssy
Jasssy  

Warranty 2 yrs

elle
elle

I have had my nuwave for four years, love it but where can I get new dome here in Aussie?

buckiec
buckiec  

Nuwaveoven.com This is the official Website.for purchasing Ovens and Parts

elle
elle  

Thank you will try

Jasssy
Jasssy  

Just google newstyle direct au.They have prompt delivery and are really helpful with replacement parts. I bought my new wave from them but dropped and broke my lid.....new lid in 5 days to north qld....60 something dollars from memory Jas

affari
affari

Where can i buy a dome for the nu wave in Australia?

buckiec
buckiec  

Try this link to Nu Wave Website external link 

This should solve your problem.

Good luck!

Chris

Jasssy
Jasssy  

New Style Direct mail order ..very good quick service ...just google new style direct au

John Shortland
John Shortland

where can I purchase a nuwave oven Pro Plus Dome plastic lid top the very large one here in Western Australia Perth? my one is broke thanks John Shortland Perth

Jasssy
Jasssy  

New style direct mail order

buckiec
buckiec  

I am unsure of who are currently the Perth agents for this appliance.As you will know, agencies keep on changing all the time .I strongly suggest you contact TVSN who are the original "Online Marketers" for this appliance.132310.They will certainly be able to "point you in the right direction" as far as spare parts,warranty claims and repair issues etc are concerned.I hope this has been of some help Christopher BUCKIE EATON WA.

Les
Les

Where can I buy a NuWave Oven Pro in Australia?

buckiec
buckiec  

external link  Nuwave Ovens direct

external link  TVSN Shopping Network

Harvey Norman

The Good Guys

It pays to shop around.

Good luck!! It will be worth it.

Chris

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